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Company details

  1. Business and IT Consulting Agency
  2. Computer Security Service
  3. Computer Support and Service Company

Written by the company

A&O IT Group, a global leader in managed IT services, brings over 50 years of expertise and operates in over 130 countries. Our customer-centric and people-focused approach ensures that we deliver tailored, scalable solutions that meet the unique needs of businesses across various industries including retail, finance, healthcare, and hospitality. We live by our motto, “Engage & Delight,” always striving to exceed customer expectations. Our comprehensive services range from field services with professional onsite and dispatch engineers to IT project management and deployment services covering planning, implementation, and ongoing support. We also offer IT warehousing, staging, and logistics, managing everything from desktops to large-scale printers and peripherals. Our 24/7 service desk provides proactive monitoring and seamless IT support, while our network solutions cover design, migration, and security to ensure maximum connectivity and data protection. Additionally, A&O IT Group boasts robust cyber security consulting and testing services, with in-house experts specialising in penetration testing, vulnerability assessments, and more. Our heritage and experience, combined with our global reach, customer-centric approach, and scalability, make us a trusted partner for any IT needs. Recognised as a top growth Managed Service Provider (MSP) and one of the London Stock Exchange’s top UK companies to Inspire, we are proud of our industry recognition. Our proprietary software, FieldView, offers real-time visibility of our engineer scheduling and management, further enhancing our service delivery.


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
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Rated 5 out of 5 stars

Very happy with the support received…

Very happy with the support received from A&O Group with our Cyber Essentials certification. Their knowledge and assistance made the process easy to navigate.

October 21, 2024
Unprompted review
A&O IT Group logo

Reply from A&O IT Group

Thank you for sharing your experience! We're glad our team could help make your Cyber Essentials certification straightforward. Your feedback means a lot, and we're here if you need anything else.

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Rated 5 out of 5 stars

Excellent IT Security knowledge

We used A&O IT Group for a security assessment. They have clearly understood the brief and supported us all the way. I will use them again.

October 17, 2024
Unprompted review
A&O IT Group logo

Reply from A&O IT Group

Thank you for your feedback! We're pleased to hear that our team understood your needs and supported you throughout the security assessment. Your trust in us is appreciated, and we look forward to working with you again.

Rated 5 out of 5 stars

I had an excellent experience working with A&O Cyber.

I had an excellent experience working with A&O Cyber to obtain my Cyber Essentials Plus certification. Simon from A&O Cyber was incredibly helpful, offering valuable insights that genuinely improved my approach to cybersecurity. The team completed the task efficiently without cutting any corners. They even went above and beyond by consulting with my external system provider to clarify a few issues, which significantly expedited the certification process. Thanks to their expertise, I now feel confident and well-prepared.

September 5, 2024
Unprompted review
A&O IT Group logo

Reply from A&O IT Group

Thank you for sharing your experience! We're thrilled to hear Simon and the team provided valuable insights and thorough support during your Cyber Essentials Plus certification. Your confidence in our services means a lot, and we're here if you need anything further.

Rated 5 out of 5 stars

Great communication and positive team!

Working with the A&O IT Group team was easy, straightforward and a pleasure. They are helpful, easily explain what they do and how they do it. They have a great 'can-do' attitude. The level of communication is also very helpful, you're not left hanging on for an answer.

November 1, 2023
Unprompted review
A&O IT Group logo

Reply from A&O IT Group

Thank you for your feedback! We're delighted to hear you found our team's communication and attitude so positive and helpful. Your kind words inspire us to keep delivering great service.

Rated 5 out of 5 stars

Excellent Service!

I cannot recommend A&O IT Group enough! Michael and the team gave an exceptional person centred service whereby they managed to prioritise our business's penetration test over other tasks due to a tight deadline. The team pulled out all the stops, were accessible, friendly and supportive. They took the time to explain everything in layman's terms which was helpful and the job was finalised before the deadline which was amazing! Would definitely recommend!

June 20, 2024
Unprompted review
A&O IT Group logo

Reply from A&O IT Group

Thank you for your kind words! We're thrilled that Michael and the team could meet your deadline and provide the support you needed. It's great to hear that their explanations were helpful. We appreciate your recommendation and are here to help.

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