Apatchy London Reviews 

114
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the soft leather, beautiful packaging, and the extremely stylish, practical designs that easily suit every possible occasion. Shoppers also highlight the competitive pricing, original appearance, and wonderful presentation, making these items ideal gifts for friends and family members. Some people were dissatisfied with product durability, noting that metallic clasps, zips, or buckles broke prematurely after minimal use. A few reviewers additionally mentioned encountering unhelpful customer service and a complete lack of support when attempting to resolve these unexpected quality concerns.

What people talk about most

Quality

Clients share positive opinions on quality, consistently highlighting the gorgeous leather, beautiful... See more

Customer service

Consumers find customer service to be positive, frequently describing the support team as responsive,... See more

Service

Customers had positive experiences with service, consistently praising the professional support alongside... See more

Price

Users describe positive interactions with price, noting that customers find beautifully designed leather bags... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love this Company. Over the years I’ve bought 6 Tassel bags from them in different colours. I’ve compared them to the Gucci Disco bags and the only difference I can tell is the price.... See more

Rated 5 out of 5 stars

I have bought quite a few bags from Apatchy over the years and I love them and would recommend them to anyone. I havent found anywhere else where you can buy a beautifully crafted, incredible quality... See more

Rated 5 out of 5 stars

I have been buying bags from this UK company for a number of years now. Their bags are consistently good quality and they keep fashionably on trend with a bag for every occasion. The price point is... See more

Rated 5 out of 5 stars

Have several Apatchy bags and am always delighted. Great looking, top quality bags, delivered in a timely fashion. Also packaging is always lovely which make them great gifts


Company details

  1. Handbags Shop

Written by the company

Great British designers and makers of bespoke gifts, leather bags and lifestyle accessories. Apatchy London is recognised as one of the leading independent accessory brands in the UK. Our design-led, premium brand produces high-quality leather bags and lifestyle accessories. Apatchy London is best known for its accessible pricing, contemporary design, luxury packaging, and exceptional customer service. Apatchy is everyday luxury. Our bags are timeless, impeccably handcrafted, full-grain leather pieces, designed in Great Britain and made in Italy. Apatchy London.com offers 24hr shipping throughout the UK, along with international shipping on a DDP basis (delivered duties paid).


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

114 reviews

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4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(114)

87 reviews in the last 12 months

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Rated 5 out of 5 stars

Love my Midi Maisie Apatchy Bag

After a year & half I’m purchasing my second bag from Apatchy as I love the one I have now. It still in fantastic condition & I use it every day. The clasp is as shiny as the day I bought it and the strap is still perfect. I have a Midi Maisie leather bag and now getting a Izzie Suede I can’t wait. Amazing quality bags I have highly recommended this collection of bags. Good customer service with notifications when bag has been dispatched and on its way

October 19, 2026
Unprompted review
Rated 5 out of 5 stars

Love my Harriet bag

Love my Harriet bag, made with beautiful soft leather It is so practical and so many people compliment me on it.

October 21, 2026
Unprompted review
Rated 5 out of 5 stars

Very good gifts

I have bought a number of presents for people from Apatchy over the years and some are reported to be going strong over 10 years later. I love the wash bags, and their handbags really are top quality at a very good price, compared to almost anywhere else. It feels great to support this small female-led business too.

December 1, 2025
Unprompted review
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Rated 5 out of 5 stars

A great find

I have bought several bags from Apatchy for my daughters, who are young adults, including the very chic Munro shoulder bag and the Tassel cross body and I couldn't be happier. Finding a beautifully designed bag, made from top quality Italian leather at such a great price point in today’s market is not easy. Apatchy London have really found a great niche and I encourage you to give them a try.

October 8, 2026
Unprompted review
Rated 5 out of 5 stars

I have been an Apatchy fan for several…

I have been an Apatchy fan for several years and am still using handbags I purchased years ago as they are such good quality. I love the pebble grained leather but have also become a fan of the suede recently. The bags are amazing quality made in Italy or India and the company is fronted and led by a British team with dedicated female founders. Customer service and delivery is always excellent.

September 5, 2026
Unprompted review
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Rated 5 out of 5 stars

I have been buying bags from this UK…

I have been buying bags from this UK company for a number of years now. Their bags are consistently good quality and they keep fashionably on trend with a bag for every occasion.
The price point is competitive and I would recommend.

October 20, 2026
Unprompted review
Rated 5 out of 5 stars

This is a great company

This is a great company. The bags are absolutely beautiful and there is such a wide range to choose from. They arrive really carefully and elegantly packaged. Highly recommend!

October 10, 2026
Unprompted review
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Rated 5 out of 5 stars

You buy one and then keep coming back!

You buy one and then keep coming back! Excellent range of styles, sizes and colours. Apatchy bags are of superb quality and always a well received gift - though I would sooner keep them for myself!

September 13, 2026
Unprompted review
Rated 5 out of 5 stars

Love the bags !

I absolutely love the handbags, there is so much choice with new styles constantly arriving on the site and each product is always of exceptional quality and beautifully packaged. I love the gold chains and personalised goods you can buy separately too for your bag.

October 19, 2026
Unprompted review
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Rated 5 out of 5 stars

I LOVE Apatchy

I LOVE Apatchy. Ive bought their bags for years. Always great quality. Brilliant customer service and lots of versatile options. I have larger tote ones. Smaller cross body bags and some beautiful evening ones. Id highly recommend. Good value for very good quality that lasts.

October 19, 2026
Unprompted review
Rated 5 out of 5 stars

Everyone needs at least one…

I have been so happy with all of my Apatchy bags. I have many of the styles in many different colours and often get stopped in the street and asked where my bag is from .
I love that the straps are interchangeable- swapping a strap for a chain when I need to go from day to evening is so easy and it instantly changes the look.

October 19, 2025
Unprompted review

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