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APC Reviews 245,256

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 65,649 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the excellent delivery service and the helpfulness of the staff. Customers often received timely deliveries, with many appreciating the clear communication regarding updates and time slots. The delivery drivers are consistently described as polite, cheerful, and professional, often going above and beyond to assist with heavy parcels or specific placement requests. Many also praised the overall service as outstanding, noting the care taken with packages and the excellent condition of the products upon arrival. However, some people mentioned issues with delivery drivers leaving packages in unexpected places or not attempting to make contact, leading to concerns about lost or damaged items. A few other people also felt that delivery attempts were sometimes missed or delayed, causing inconvenience, especially for time-sensitive or perishable goods. There were also occasional reports of damaged packaging or products upon delivery, despite the general positive sentiment regarding item condition.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising on-time deliveries and the... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness and professionalism.... See more

Service

Reviewers mention positive feedback about service, consistently praising its reliability, promptness, and... See more

Product

Customers consistently note ambiguous experiences with product quality and delivery condition. Many reviewers... See more

Quality

Customers had ambiguous experiences with quality, with some praising the impeccable quality of service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Box of cooled comestibles delivered on time and to the correct address. Due to our location there can be confusion between adjacent dwellings and we are grateful to the personable delivery driver who... See more

Rated 5 out of 5 stars

my partner and I were in the kitchen overlooking the driveway somehow the driver sneaked the delivery past the window and left it in the back garden, fortunately I was going out at 2pm and ventured... See more

Rated 5 out of 5 stars

Delighted with the customer service. Easy to browse website, helpful and informative information about the plants. Lots to choose from. Delivery updates were really helpful as I had ordered the plants... See more

Rated 5 out of 5 stars

Absolutely outstanding service from start to finish. I was struggling to find the correct adapter for my water softener and these guys were incredibly helpful. They replied quickly, confirmed co... See more


Company details

  1. Shipping Company

Written by the company

The APC is a Nationwide Parcel Service delivering parcels across the UK with speed and reliability, making it a trusted choice for both businesses and individuals. Whether you’re sending a single package or managing regular shipments, you can count on a smooth and dependable service every time. Send your next order with confidence.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

245K reviews

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Rated 1 out of 5 stars

Would rate zero if I could

Would rate zero if I could. Multiple times delivered to the wrong address and signed off as MY name!! I’ve never had any problems with any other delivery service only this one. All expensive packages for my business that I’ve had to chase myself. The worst delivery company it’s a shame some companies default to APC as I’d rather pay double and go elsewhere than use this company.

May 28, 2026
Rated 2 out of 5 stars

The driver just left the parcel at the…

The driver just left the parcel at the nominated safe place without ringing the doorbell despite that we were at home. I opened the door as he was about to drive off and he apologised and said he thought no one was at home. If he had rung the doorbell he would have known we were home. So not impressed with the driver. Rushing rather than caring sadly.

May 28, 2026

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