apetito UK Reviews 

My father has been a resident at Bridgeside Lodge Care Home in North London since January 2026. Since then, they have engaged Appetito to provide the food for my father, who is a pescatarian. I can simply say that the food is unedible. He frequently cannot eat the food because I could only describe it as worse than something I would eat on a plane. In fact, I wouldn't even eat it on a plane.

I have complained to the care staff many times, and all I can see is that Appetito only wish to create economies of scale rather than qualities of product. My father is malnourished, and this is a great concern for me, but it seems that Appetito's food does not provide the nutritional standards required. I am absolutely appalled by their end product.

They serve this food at my brother's care home & it's not good, bland & often dry. new potatoes are absolutely disgusting , they are dry and look like they havr been sitting in a bottom cupboard drawer for a few months & then cooked, twice i have seen them like that

Loads of meals unavailable, terrible! Will have to find an alternative.

I'VE TRIED APETITO ALL DAY BREAKFAST AND SOMETHING TASTE FUNNY AND WEIRD... I'M TALKING ABOUT BACON THAT TASTED FUNNY/WEIRD... I WOULD LIKE YOU TO TASTE THE ALL DAY BREAKFAST FROM BBE DEC 2026 161 09:45 B5 PLEASE THAT BACON ISNT TASTE LIKE BACON, IT TASTED LIKE SOMETHING ELSE OTHER THAN BACON...WEIRD AND STRANGE TASTE ON THE BACON.. NOTHING WRONG WITH MY TASTE BUDS...SO TRY IT FOR YOUR SELF AND FIND OUT WHY IS IT STRANGE TASTE...THANKYOU FOR READING THIS...PS I'VE NOTICE THERE'S A BURNT HOLES IN THE MIDDLE OF FOIL TRAY. WHY THERE A HOLE IN THE MIDDLE OF THE FOIL, LOOKS LIKE IT BEEN BURNT OR SOMETHING, DID THE HOLE MAKE THE BACON GONE OFF..I WONDER WAS THE HOLE WAS DONE ON PURPOSELY OR WAS IT SOMETHING ELSE...I NEVER MAKE HOLE IN THE FOIL TRAY.. WAS THAT SUPPOSE TO HAPPEN...SORRY FOR THE LATEST FINDING... HOLES IN FOILTRAY THAT MAKES BACON TASTE FUNNY & WEIRD.

Helpful very supportive and informative a very positive experience

never any choice. the same 14 meals each week. all lacking in flavour. never a good curry

I’ve recently been fortunate in sampling some of Apetito’s food. Everything I’ve tried has been delicious! The cinnamon buns are a favourite of mine and I would highly recommend them. The Apetito staff are also lovely and helpful.

I recently spent time in hospital recovering from a surgery that I had. The apetito meals that I ate during this time were great. I was sceptical to eat hospital food but they tasted great and there were plenty of options to choose from. I was especially impressed with the steak pie I had one night. Congrats apetito on making hospitals meals enjoyable.

Andrew & Freddie delivered a dementia dinning experience today at Bowbrook care home. Our staff found this very informative and they took a lot of important lessons from the training. Andrew & Freddie were incredibly professional, it is always a pleasure when Andrew visits our service.

Terrible…Terrible food portions and prices…

Food is still extremely expensive despite my complaint last month. I expected action would have been taken to help reduce the prices of food to make it more affordable. In addition, food quality is extremely poor for the price they expect you to pay! Even if the food was good, the food is nearly impossible to afford for school children.

Apetito has been introduced into my Mum carehome recently, it is absolutely awful compared to the lovely freshly prepared meals before.
Apetito meals are bland ,unappetising to the eye and taste which should be important to elderly people who value meal times as a highlight of their day. The soft food is even worse looks like a pile of mush....

As a resident of Trowbridge I am fortunate to be invited to a bi monthly roast dinner. Today that dinner was a Christmas feast which was provided by volunteers from in and out of the company. As a single senior it’s so heartwarming to spend a few hours with others in the community and many thanks to all involved. Apetito are a family orientated company who provide excellent meals that are not only easy to store as well as warm, I have to say each and every meal is both delicious as well as perfectly portioned.

The food is very appetising and looks good, good delivery service, our food rep Jason Davies goes above and beyond to ensure we only receive the best service, nothing is to much trouble for him, after all said apetito is a brand to be proud to serve..

All staff are very proffesional and polite.my apetito rep jason davies is a credit to your company. Nothing is too much trouble.

lovely ladies that come and give us a great italian experience the food tasted lovely

Good communication between Rep and ourselves always helpful when difficulties arise

Food is way too expensive. Paying £3.50 for a really small meal is not worth it and very expensive. In addition, the food quality is relatively poor and receive super small portions. I believe these food prices should be about £2.50 and items should be seperated. I will not be buying Apetito and will be sticking to cold food from now on.

Arrives in the slotted timeframe.
Sometimes do not have the product that is pre arranged for our order, but always given an alternative.