Apexcarbon Reviews 43

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the product quality, often describing items as high-quality and visually appealing. Reviewers frequently praise the customer service, highlighting quick responses, helpfulness, and proactive support. Some consumers also appreciate the fast shipping they experienced. However, some people were dissatisfied with the pricing, feeling that the products were overpriced for the quality received. There are also concerns regarding delivery times, with some orders taking longer than expected and issues with tracking information. A few other people also felt that the product quality was not as described, with some items arriving damaged or not providing adequate protection.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the high-quality look and feel... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of products, noting... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers express frustration with long shipping times,... See more

Customer service

Customers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Price

Customers consistently express disappointment with the pricing. Many reviewers feel they are paying a premium... See more

Based on these reviews

Rated 5 out of 5 stars

Alot of complaints about the delivery time however this is information provided up front, so I don't understand how people can be upset about that. I ordered a case for the wrong phone by accident... See more

Company replied

Rated 5 out of 5 stars

Very cool looking phone cover bought for my wife's new phone, but I chose the max & it was too big. I ordered the correct size & then tried to return the old one, but the team at Apex just credited th... See more

Company replied

Rated 5 out of 5 stars

I bought a carbon phone case from them not knowing anything about the company. I was happily surprised because not only the product is high quality, but I received it really fast (it took about 5 days... See more

Rated 5 out of 5 stars

Ordered the Carbon Fiber plate frame with blue metallic flakes. Looks absolutely stunning. The customer care was very responsive and fixed my shipping address error and made sure I received the pr... See more


3.8

Great

TrustScore 4 out of 5

43 reviews

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Replied to 50% of negative reviews

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Rated 1 out of 5 stars

I placed an order for a phone case…

I placed an order for a phone case before Christmas and it “got lost”. Emailed customer service and they said something went wrong and they’d send a new one. It’s been a month, and still no case and no comms from them. Do not trust this company.

January 25, 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy

Very nice cover and fairly robust, it is not easy to bend and it sits really tight on the phone delivery is as they say

August 19, 2024
Unprompted review
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