While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I chose the company for convenience while I was relocation from Leicester. It was worst decision ever. My luggage never reached home. It was supposed to reach in oct end 2025 but nothing yet. And... See more

Rated 5 out of 5 stars

Since I found apex it has changed my life! Yakub is very friendly and helpful making sure he’s always available to answer any questions and finds solutions to all problems. I love using apex’s mailbox... See more

Company replied

Rated 5 out of 5 stars

The process from getting a quotation to shipping to Zambia with Apex Cargo has been great. All communications are well handled either via phone, WhatsApp or email. The shipment has arrived, even wi... See more

Company replied

Rated 5 out of 5 stars

It's not easy living far from the resources many in the first world take for granted. And choosing, ordering, purchasing and shipping from vast distances can be really difficult and stressful. But Ape... See more

Company replied

Company details

  1. Freight Forwarding Service

Written by the company

Award winning freight forward leaders in Leicester. Your parcel, your destination, anywhere in the world!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

248 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was a perfect and quick

It was a perfect and quick, its take five days from UK to Kuwait

March 31, 2022
Unprompted review
Apex Cargo logo

Reply from Apex Cargo

That's amazing to hear! Thank you, we really appreciate your kind words

Advertisement
Rated 5 out of 5 stars

Great

They delivered within the expected timeframe, communicated throughout the process and their customer service is great. Definitely using this service again

March 23, 2022
Unprompted review
Apex Cargo logo

Reply from Apex Cargo

Thank you, that's amazing to hear! We really appreciate your kind words and positive feedback!

Rated 5 out of 5 stars

Excellent online shopping service

I have been using the online shopping service by Apex Cargo for 2 years now, on a monthly basis, to ship items to Malawi
The service is excellent. Very easy, smooth and efficient. The team is friendly and always there to help with any queries. My items are always packed perfectly and compactly.

I have tried other freight companies but the great service that Apex brings is very difficult to beat. I will continue to use them and always recommend to friends and family.

March 14, 2022
Unprompted review
Apex Cargo logo

Reply from Apex Cargo

That's amazing to hear, thank you for your kind words and positive feedback!

Rated 5 out of 5 stars

Reliable, friendly and efficient shipping

Reliable, friendly and efficient shipping. I've used Apex on multiple occasions now, from the beginning it has been a stress-free pleasure. Keep up the great work guys!

March 11, 2022
Unprompted review
Apex Cargo logo

Reply from Apex Cargo

Thank you; we really appreciate your kind words and positive feedback!

Rated 5 out of 5 stars

Outstanding service and value.

Outstanding service and great value. Communications are excellent. Items come well packaged. Apex Cargo are my 'go to first' for anything I need from the UK, whether urgent or not.

March 7, 2022
Unprompted review
Apex Cargo logo

Reply from Apex Cargo

Thank you so much for your kind review!

Advertisement
Rated 5 out of 5 stars

Excellent service

This is my 4th time using apex cargo Excellent service with no mistakes !! Very happy !!!

February 24, 2022
Unprompted review
Apex Cargo logo

Reply from Apex Cargo

Thank you, we really appreciate your kind words!

Rated 5 out of 5 stars

Exceptional Service

I’ve used Apex Cargo services on many occassions and everytime they have exceeded my expectations. They offer a very reliable and professional service. I would defiantely continue to use Apex cargo’s services in the future and would highly recommend it to others.

February 9, 2022
Unprompted review
Apex Cargo logo

Reply from Apex Cargo

Thank you; we really appreciate your kind words and positive feedback!

Rated 4 out of 5 stars

Excellent service

Excellent service, same day pickup from Shropshire and delivery to London. Arrived in good time. All my questions answered quickly and politely. Would definitely recommend!

February 8, 2022
Unprompted review
Apex Cargo logo

Reply from Apex Cargo

Thank you for your review!

Advertisement
Rated 5 out of 5 stars

Trustworthy Cargo Provider

Apex Cargo is an extremely reliable and trustworthy cargo service provider. The reasonable pricing is why I keep using their services. The customer service provided puts my mind at ease that my items will reach their destination safely. The attentiveness provided by the team at Apex Cargo helps to ensure that my items are in safe hands. Moreover, I can leave my items with the team and they will pack it for me. I highly recommend Apex Cargo.

February 6, 2022
Unprompted review
Apex Cargo logo

Reply from Apex Cargo

Thank you so much for your positive feedback!

Rated 5 out of 5 stars

Amazingly helpful and experienced…

Amazingly helpful and experienced staff. Thank you Apex

January 28, 2022
Unprompted review
Apex Cargo logo

Reply from Apex Cargo

It was a pleasure sending for you; thank you so much for taking the time to leave us a review!

Rated 5 out of 5 stars

This is the first time i sent my parcel…

This is the first time i sent my parcel with Apex. They were brilliant. We received our parcel on time and everything was packed with special care.and we recived it perfectly.Thankyou Apex for your brilliant service.

January 26, 2022
Unprompted review
Apex Cargo logo

Reply from Apex Cargo

That's so great to hear, thanks for sending with us and for leaving a lovely review!

Rated 5 out of 5 stars

THE BEST CARGO COMPANY

I have been using Apex Cargo for many years to get my stuff in and I have always received an excellent service.
The most reliable cargo company.
The staff is very helpful and organised. They send us pictures of every item arrived and pack everything in an excellent manner. All my items get to me intact. Worth using their service every time and I would definitely recommend them to anyone.
Fr

December 30, 2021
Unprompted review
Apex Cargo logo

Reply from Apex Cargo

Thank you for your excellent review, we truly appreciate it.

Advertisement
Rated 5 out of 5 stars

Great service.

This was my first time to use Apex and it was great service. Got my items as ordered. Definitely using them again

December 25, 2021
Unprompted review
Apex Cargo logo

Reply from Apex Cargo

Thank you for your review, we truly appreciate it.

Rated 5 out of 5 stars

Apex has always been very active by…

Apex has always been very active by letting us know what items have arrived for us and also the packaging is done immaculately where they actually help to reduce the volume so we get charged less. The team shows excellent support of one another which in turn gives us great customer service.
From Shalzin.

December 9, 2021
Unprompted review
Apex Cargo logo

Reply from Apex Cargo

Thank you so much for your review and custom! We really appreciate you being a valued customer.

Rated 5 out of 5 stars

Good service

Good service, great staff!

December 2, 2021
Unprompted review
Apex Cargo logo

Reply from Apex Cargo

Thank you for your review! We look forward to sending for you again soon.

Rated 5 out of 5 stars

Excellent service all round

Excellent service all round. The team are friendly with great communication. The whole process was very easy from start to finish and I was kept well informed the entire time. Would definitely recommend!

October 29, 2021
Unprompted review
Apex Cargo logo

Reply from Apex Cargo

We are so happy to hear that! Thank you for being a valued customer and we look forward to sending for you again soon.

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look