Apex Learning Reviews 501

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and professional staff, noting their quick responses and willingness to assist with any questions or issues. Many people found the courses enjoyable, well-structured, and easy to follow, appreciating the flexibility to learn at their own pace. The overall service and user experience are frequently highlighted as excellent, with many consumers feeling they gained valuable knowledge and skills. However, some customers expressed dissatisfaction with certain aspects of the product, particularly regarding course content being Americanized and not always suitable for UK contexts. There were also occasional reports of difficulties with certificate issuance and slow customer support responses, though these issues were often resolved quickly by staff members. A few people also mentioned that some course materials were outdated or lacked sufficient detail.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, praising the courses for being... See more

Staff

Reviewers mention positive feedback about staff, consistently highlighting their helpfulness and efficiency.... See more

Product

Reviewers highlight ambiguous aspects of the product. While some consumers appreciate the variety of courses,... See more

Customer service

People report positive experiences with customer service. Many customers praise the responsiveness and... See more

Service

Users describe positive interactions with service. Many customers highlight the prompt and efficient service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tons of courses on a wide range of subjects, mostly fully accredited and ab le to be added to your LinkedIn profile. Very good for either adding to employment personnel file or for learning new skill... See more

Company replied

Rated 5 out of 5 stars

I've thoroughly enjoyed the art therapy course provided by Apex Learning. Whilst being able to access learning around my busy schedule, I found the modules highly engaging and informative. I have lear... See more

Company replied

Rated 5 out of 5 stars

Excellent course! The main advantage for me was the ability to download the lessons in PDF format. This allows me to translate texts and learn without a language barrier. The material is presented cle... See more

Company replied

Rated 5 out of 5 stars

The course comes in understandable language, even for young students wanting to aim as high as they can in such a level. As a young adult myself, I feel as though these courses should be cheaper and m... See more

Company replied


Company details

  1. Education Center
  2. Educational Institution
  3. Training Centre

Written by the company

Apex Learning provides online education to the learners and facilitates educators' work and contributes to professional development. We offer innovative pedagogical resources and training in a planned, updated, and oriented way. At Apex Learning we share the goal of millions of people to make the world better and we are aware that, as a company, our actions have a great influence on society. For this reason, at Apex Learning we actively evolve to bring knowledge to everyone, through technology, based on efficiency, quality, credibility and innovation.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

501 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 43% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

it was detailed and well explained

April 10, 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Learner,

Thank you for your feedback. We are glad to hear that you found the course detailed and well explained. It is great to know the content met your expectations and supported your learning effectively.

Best Regards,
Apex Learning Team

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Rated 5 out of 5 stars

Great experience

Great experience, learning is structured and helped with my learning style. Will definitely be doing further courses with Apex

April 10, 2026
Unprompted review
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Reply from Apex Learning

Dear Jerard,

Thank you for your kind feedback. We are pleased to hear that you had a great experience and that the structured approach supported your learning style. It is wonderful to know you are planning to continue your journey with us, and we look forward to supporting you in future courses.

Best Regards,
Apex Learning Team

Rated 4 out of 5 stars

Great online training platform…

Apex Learning is a great online training platform and my learning journey here has been awesome. The Trainings are well structured, the instructions are clear and the transition smooth. I not only learned well but also enjoyed the process.

April 9, 2026
Unprompted review
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Reply from Apex Learning

Dear Olurotimi,

Thanks a lot for this amazing feedback. We wish you the best in your journey.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

i found this course very interesring…

i found this course very interesring and easy to follow

April 9, 2026
Unprompted review
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Reply from Apex Learning

Dear Emma,

Thank you for sharing your experience with us! We’re so pleased to hear that you found the course both interesting and easy to follow. Creating content that is engaging while also being simple to understand is something we strive for, so it’s great to know we’re hitting the mark.

Your feedback motivates us to keep delivering high-quality learning experiences that make complex topics feel accessible and enjoyable. We hope this course continues to support your growth and keeps you inspired along the way.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

excellent service

April 8, 2026
Unprompted review
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Reply from Apex Learning

Dear Carla,

Thank you for your kind words. We’re thrilled to hear that you had an excellent experience with our service. Providing a smooth and supportive learning environment is very important to us, and your feedback reassures us that we’re on the right track.

We truly appreciate your support and look forward to continuing to deliver the same high standard in your future learning journey with us.

Best Regards,
Apex Learning Team

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Rated 4 out of 5 stars

I really like to learn online course…

I really like to learn online course during my busy routine its really helpfull for me thank you!

April 8, 2026
Unprompted review
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Reply from Apex Learning

Dear Farah,

Thank you so much for sharing your experience! We’re really glad to hear that our online courses fit well into your busy routine and are helping you continue learning without disruption. It’s great to know that the flexibility and convenience are making a positive difference for you.

Your feedback means a lot to us, and we’re happy to be part of your learning journey. We hope to keep supporting you with content that’s both practical and easy to access whenever you need it.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Really informative enjoyable course

April 8, 2026
Unprompted review
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Reply from Apex Learning

Dear Matthew,

Thank you for your lovely feedback! We’re so pleased to hear that you found the course both informative and enjoyable. Striking the right balance between valuable knowledge and an engaging learning experience is something we always aim for, so it’s great to know you felt that.

We hope the insights you’ve gained will be useful in your journey, and we look forward to continuing to provide you with more enriching learning experiences.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Experience Excellent

April 8, 2026
Unprompted review
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Reply from Apex Learning

Dear Ryan,

Thank you for sharing your feedback. We are pleased to know that you had an excellent experience with us. Your satisfaction is important to our team, and we are glad we could meet your expectations.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Always there to help you

The course can be done in your own time, at your own pace.
Assignment was completed, marked and sent the results quickly, with the certificate,
Johnny shaw keep up the good work

April 7, 2026
Unprompted review
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Reply from Apex Learning

Dear Catherine,

Thank you for your thoughtful feedback. We are glad to hear that the flexibility of completing the course at your own pace worked well for you. It is also great to know that your assignment was marked promptly and that you received your results and certificate without delay. We truly appreciate your kind words and will be sure to pass your encouragement on to Johnny.

Best Regards,
Apex Learning Team

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Rated 4 out of 5 stars

informaive

April 7, 2026
Unprompted review
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Reply from Apex Learning

Dear Michael,

Thank you for your feedback. We are pleased to know that you found the course informative and helpful. Providing clear and valuable learning content is important to us, and we are glad it met your expectations.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Really Good learning

Really Good learning, I have learnt a lot.

April 1, 2026
Unprompted review
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Reply from Apex Learning

Dear Zhane,

Thank you for your fantastic feedback! We’re so pleased to hear that you had a really good learning experience with us and that you’ve been able to gain valuable knowledge along the way.

It’s always our goal to make learning both effective and enjoyable, so it’s great to know that you’ve learnt a lot through your journey with Apex Learning. Your comments truly mean a lot to our team and motivate us to keep delivering high-quality learning experiences.

We wish you all the best as you continue to build on your new skills, and we’re here whenever you’re ready to take the next step!

Best Regards,
Apex Learning Team

Rated 1 out of 5 stars

I took exam at the end answered 1…

I took exam at the end answered 1 question. Instead of moving to next question it failed me. Then wanted 4.99 for re take.

April 4, 2026
Unprompted review
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Reply from Apex Learning

Dear M,

We are sorry to hear that. We have requested information via trustpilot. Please share this with us so taht we can resolve your issue as soon as we can.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

Excellent course

Excellent course. Great customer service from Johnny Shaw. Thank you so much.

April 3, 2026
Unprompted review
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Reply from Apex Learning

Dear Elizabeth,

Thank you for your fantastic feedback! We’re delighted to hear that you found the course excellent and received great customer service.

Your kind words mean a lot to us, and we’re so pleased we could support you throughout your experience.

Best Regards,
Apex Learning Team

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Rated 5 out of 5 stars

Great course

April 3, 2026
Unprompted review
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Reply from Apex Learning

Dear Andrew,

Thank you for your great feedback. We’re really pleased to hear you enjoyed the course.

We appreciate your support and hope to see you again soon.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

i am very happy

i am very happy

April 1, 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Pawandeep,

Thanks a lot for sharing your amazing feedback. We are happyt that you are happy.

Best Regards,
Apex Learning Team

Rated 5 out of 5 stars

The training has been very informative

April 2, 2026
Unprompted review
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Reply from Apex Learning

Dear Learner,

Thank you for your kind feedback. We’re so pleased to hear that you found the training very informative.

It’s great to know the course has helped enhance your knowledge, and we truly appreciate you sharing your experience.

Best Regards,
Apex Learning Team

Rated 1 out of 5 stars

I am sorry but I couldn’t understand…

I am sorry but I couldn’t understand the man speaking on video ffs terrible and very fast im not happy with that…

April 1, 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear M,

We are sorry to hear that. We have requested information via trustpilot. Please share this with us so taht we can resolve your issue as soon as we can.

Best Regards,
Apex Learning Team

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Rated 5 out of 5 stars

Software and psychometric chart should be made available for future personal learning

The instructors were knowledgeable and engaging, making the learning process enjoyable. My experience was enriched by their effective teaching methods, which greatly enhanced my comprehension.
The curriculum was well-structured, allowing for a smooth flow of information. it was a valuable learning experience that I would recommend to others.

March 20, 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Cyrus,

Thank you for your wonderful feedback. We’re glad to hear that you found our instructors engaging and knowledgeable, and that their teaching methods enhanced your understanding. It’s also great to know the well-structured curriculum made your learning experience smooth and valuable.

We truly appreciate your recommendation!

Best Regards,
Apex Learning Team

Rated 4 out of 5 stars

lesons was messy,

lesons was messy,

March 31, 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Kama,

Thank you for your feedback. We appreciate you sharing your thoughts on the lesson structure. Your input is valuable to us, and we will review this internally to improve the organisation and clarity of our course content for a better learning experience.

Best Regards,
Apex Learning Team

Rated 4 out of 5 stars

good course

course presented in an approachable way, explained meaningfully. Some of the modules did not concern me, but it was worth to learn.

March 30, 2026
Unprompted review
Apex Learning logo

Reply from Apex Learning

Dear Anna,

Thank you for your feedback! We’re pleased to hear that you found the course approachable and meaningfully explained. It’s great to know that, even if some modules weren’t directly relevant, you still found value in the overall learning experience.

Best Regards,
Apex Learning Team

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