APG&E  Reviews 

Renewal was super easy, select the rate, commit to the term and sign the contract. Everything was up front and easy to read through. Good job

Pathetic run around just to renew - makes you call instead of showing actual rates

I felt it was quite easy to enroll on line. I did this on the 5th and it said I would be a new customer by the 7th. Usually it takes 10 days, so I’m curious to see if it changes over so fast.

A lot of gotchas on the 1000 KW plan. If you sign up you have to be diligent every day. Gotcha # 1 and #2 :APG&E will not put the number of billing days on the bill, ONLY SERVICE PERIOD. My first two bills I calculated 30 day billing cycle. It was actually 29 days. They tried to catch me under 1000 KW for the month. That’s puts my $125.00 monthly credit in jeopardy. That’s the game. I pay 7.2 cents per Kilowatt hour AT 1000. I would pay 20.1 AND LOSE MY CREDIT UNDER 1000! For each KW AFTER 1000 is is no longer 7.1 but a upward progression (ex), 1151 KW=0.093 cents. At 2000 I would pay 13.2. See this matters in your billing cycle. When they couldn’t catch me under 1000 at 29 days, they waited until 32 days to bill me. Gotcha # 3 : You can go online and view the amount you owe. HOWEVER , you cannot view the bill. It come up blank. I have to call right after a bill has been posted and ask “ What was my meter reading on this bill coming due AND ( the big one) WHEN WAS THE METER READ? I always opt for a paper statement as well, but it comes about 10 or 15 days after billing. The catch and question here is… have I burned enough power while waiting for last months number to come by mail OR do I need to play catch-up with my burn rate for the day’s remaining in the month. Look guys,, if you don’t know you burn rate per day, it’s best to stay away from these GOTCHA CONTRACTS WITH A $250.00 cancel fee. The last GOTCHA….. APG&E play stupid in all things. Customer service can never answer any questions, they say “I don’t know” . FYI, 1000 KW divided by 30 days = 33.333333 KW per day. Without a lot of A/C or Heat , it’s a hard number to hit. Your energy efficient light bulbs won’t cut it 😎. If you decide to “Do business with APG&E ….. Be ready to play a game daily! New customer since 4/2026.

We were convinced to switch energy providers to APG&E. We were assured that the early termination fee from our previous provider would be reimbursed to us. Now they are refusing to do it!!!

They have the cheapest rate for 12 months. Thanks

Enrollment was effortless without any difficulty also to point out a key factor in my enrollment was not only an excellent kilowatt per hour rate but an A+ rating with the better Business bureau.

The signup online process was hella easy!! Stress Free

They are thieves, laiers and deceivers.
Those people working in this company playing game on citizens, First month ok, Second month little bit higher, Third month same second maybe little higher, 4 or 5 moths your bill will be 50 and up to 700 or 800 a month.
Same use of power every month nothing change no lights or AC or other kind of electronic to rase the bill. All are manipulator to deceive people saying (This is how much you spend this month ... look at the meter of use) .... Soon will be infront of the civil court for thier game that played on mankind.

APG&E is the worse electric company to deal with one the market. when paying my bill, I kept getting an error message only to find out APG&E had taken the payment out 4 times and has not made any attempts to issue a refund. I have been given the run around, and when I threatened to leave, they placed a hold on my account. And they still owe me over $400.

As a new customer of APG&E, I found the enrollment process to be straightforward. Upon receiving my initial bill, I was pleasantly surprised by the user-friendly layout of the statement.

Easy sign up. Rates good compared to others

Crooked company. They are putting my electric bill under 1000KwH in order to force me to pay double for my electricity. Customer support has been useless and my support tickets have gone nowhere.

I just signed up with APG&E. Customer service has answered my questions in a timely matter with no long waits. I'm very happy with their rates.

Any time I have to review updating my service agreements for utiliities and auto/property insurance, it is a hassle. My experience making this selection was probably the only time I have ever received clear and knowledgeable answers to my questions about getting the best and most affordable service. Enrolling with APG&E was simple and very minimally time consuming. Looking forward to some real savings.

Every person I spoke to gave me different answers. I saw cheaper prices than what we renewed for. When I questioned them they said they could not see these prices. Then why are they published?

Well I hope it will be good. I have not totally felt as if the process was complete or if I will have any charges like a deposit or something unexpected.
My former provider raised rates so high it was not sustainable.

The forms were easy to fill out

I am a new customer. Set everything up for auto pay was informed that 1st payment did not go through due to mismatch. The day I was informed payed bill and spoke with customer service about them assessing $30 fee on next bill. Spoke with them today unable to waive fee. So disappointed in lack of customer service.