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2.2

Poor

TrustScore 2 out of 5

8 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Customer service not great

Customer service needs to be fixed. They do not know how to solve any actual problems if it exceeds user error your better off asking chat GPT or figuring it out on your own. They will run you in circles for months and still never fix anything.

March 6, 2026
Unprompted review
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Rated 1 out of 5 stars

Stay away

Stay away! This company uses spam/scammer called woo messenger. If you make an inquiry you can count on being harassed incessantly for months. There are lots of reputable alternatives out there….

February 17, 2024
Unprompted review
Rated 5 out of 5 stars

AP lazer was the best choice

AP lazer was the best choice! I no longer have to say no I’m sorry I can’t do that when a customer brings me an odd or oversized job.

I have the 4024 100w model and the sky really is the limit with these open architecture AP Lazer machines. This machine has taken my business to the next level with everything that I can now offer and best of all I can make large items, My previous work area was much smaller and I was always facing limitations with what I can do and how big I can make it.

Nothing is impossible but the time saved by not having to piece projects together anymore because of the work area limitations has drastically reduced and saves me from tedious work. Also, the speed Ap Lazer can get the job done also saves time and it’s equaling much higher profits.

Cutting is a breeze and most importantly for me is the fine details in photographs these machines are fully capable of producing.

The products leaving my shop are top notch thanks to Ap Lazer! Don’t second guess your decision, the never ending search for the perfect machine ends with Ap Lazer.

If you’re new to the laser industry or simply need help then the support you will receive from the awesome support staff is 24/7 and top notch.

Thanks For The Great Machine!
The Original Dude With A Lazer

September 17, 2021
Unprompted review
Rated 5 out of 5 stars

AP Lazer delivers a superior laser

AP Lazer delivers a superior laser and customer support to back it. AP Lazer by far takes a step out in front of the competition. I did my research and looked at other laser machines the reason I chose AP Lazer because they offered more service and had a machine capable of doing what I needed on a large and small scale. It’s capable of anything from an eight foot monument to a pair of shoes. I am a huge fan of AP Lazer and have made life long friends with the company and others like me with a laser it’s one big happy family. This laser allows you to not only invent and create it allows you to actually make what you imagine. The sky is the limit with this machine and the possibilities of what all you can make.

September 17, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I've had my laser for approximately 3 years. AP Lazer provides phenomenal customer service. Anytime there's an issue you can pick up the phone and get a hold of them. They will troubleshoot and work to get your machine back running whenever you have an issue.

September 17, 2021
Unprompted review
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Rated 5 out of 5 stars

AP Lazer is a company that understands…

AP Lazer is a company that understands what customer service is really about. They provide complete laser packages and follow it up with totally free 365/24 support. I have owed An AP lazer for 5 years and have added a second one. The opportunities are endless and AP provides support and learning opportunities every step of the way.

September 16, 2021
Unprompted review
Rated 5 out of 5 stars

Best lasers in the world

I purchased my 1st AP Lazer almost 3 years ago. The tech support, sales staff and management all go above and beyond what I expected. My 3 AP Lasers have exceeded my expectations after owning lesser quality lasers. I will never own any other Laser than AP. Dan Hahn owner of Hahn Custom Laser Engraving LLC Columbia MO.

September 16, 2021
Unprompted review
Rated 5 out of 5 stars

AP LAZER Is a very service oriented…

AP LAZER Is a very service oriented business they do a superb job with after the sale and before the sale support I would recommend APLAZER to anyone that I ask. The tech department is second to none if you have a problem or an issue all you have to do is reach out to them and it will be solved

September 16, 2021
Unprompted review

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