Apartment Property Management and Sales (APM) Reviews 

6
TrustScore 4 out of 5

4.2

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Company details

  1. Property Management Company

Written by the company

Here at Apartment Property Management, we are passionate about both letting property, and putting customer’s needs at the forefront of our operations. We refuse to rest on our laurels and are constantly striving to enhance and grow our brand to serve clients to the highest standards.


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4.2

Great

TrustScore 4 out of 5

6 reviews

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1-star

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4.2

All reviews

(6)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

I went through the entire process with…

I went through the entire process with Kelsey, who handled all communication with me via WhatsApp which made everything so much more efficient and easy to organize. At first, I was a bit apprehensive since it’s a small company, but Kelsey was incredibly understanding and provided all the documents and information I asked for, which really helped put my mind at ease. This was my first time renting in London, and I can honestly say I couldn’t be happier with the outcome. I’m now settled into my new apartment and absolutely loving it! ☺️
They were also so accommodating when I asked at the last minute if I could have a puppy which truly made my experience even better.

October 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic letting agents

Fantastic letting agents. Kelsie is responsive, and super flexible. Feels like a down to earth letting agency, not one trying to get every penny out of you! When I compare the experience with them vs the experiences I hear with other letting agents on London city island it’s worlds apart. You know you’ll be looked after by them and not ignored and forgotten about as it is with other agencies. Thanks again, and will use you guys whenever I can again!

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Very responsive and fast acting maintenance

Thanks to Kelsey from APM, our maintenance issues get addressed really fast (compared to other agencies I had before where you wait for weeks). Been renting for > 1 year with this agency, and so far happy with the service (very responsive and helpful).

Thank you Kelsey!

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Good communication

We’ve been generally pleased with the communication and APM have been much better than all the agents we’ve had as tenants previously. It’s nice to finally have a managing agent that actually responds to our messages. Kelsey has been helpful in getting maintenance issues sorted and liaising with the landlord to swap out some furniture. It seems rare to find an agent that will take the time to handle these issues and communicate with the landlord for us. It is much appreciated!

May 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Super responsive and friendly

Super responsive, friendly and a "make it right" attitude. Unlike other letting agencies we've worked with in the past, APM have been a breath of fresh air and genuinely take care of us as tenants. They respond to messages (via WhatsApp) in minutes/hours rather than days/weeks and always try to get things resolved asap. We've been super impressed with them over the last couple of years and wouldn't hesitate to recommend them.

April 7, 2025
Unprompted review

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