You made our daughter's 21st birthday! She is a huge F1 fan and has fallen in love with your jewelry. Who couldn't love something that Charles Leclerc wears daily. :-) Anyway, she spent last sem... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
This Brand offers exceptional jewellery pieces together with exceptional service The quality the price and huge selection of individual items which can also be collected into sets is every jeweller... See more
The team at APM Covent Garden were welcoming and acknowledged me straight away. The staff member who served me was friendly and he offered me water and chocolate while I tried on earrings. His custom... See more
Purchased two rings couldn’t decide which I liked best. After choosing it was easy to return one with no problem. Credit came within one week of returning. Merchandise arrived quickly also within one... See more
Company details
About APM Monaco
Written by the company
About APM MONACO
APM jewelry is chic. APM is Monaco, synonymous with elegance, savoir-vivre, and luxury living. APM jewelry is fashion-forward. APM is street style, catwalks, trends, art. APM is smiling in the South of France. A lifestyle represented by a positive attitude, a sense of welcoming, simplicity, and kindness. We are “chic, fashion, and smile”- it’s in our creation, production, communication, distribution, and the relationship we have with our internal teams and the APM lovers around the world.
Contact info
Rue de l'Industrie 3, 98000, Monaco, Principality of Monaco
- customercare@apm.mc
- apm.mc
4.2
Great
13K reviews
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The package being delayed arrived at…
The package being delayed arrived at the place when the recipient had left. After days of agonizing contact on what’s app the company could not stop the delivery and was not willing to change to another address in the same address. The package has still not been handed over to the right person. And in the guardianship of another person. Very poor service indeed.
May 5, 2026
Reply from APM Monaco
Dear Sara,
We are truly sorry to hear about your experience, an email has been sent to you to facilitate this. Thank you for taking the time to share your thoughts with us and we look forward to hearing from you soon.
Best Regards,
Crystal, your dedicated advisor
APM Monaco
be careful and vigilant
I very rarely leave negative reviews, however after this experience I genuinely feel I have no choice.
I spent over £400 at the Westfield APM Monaco boutique and was never verbally informed that all in-store purchases were final sale/no refund, despite discussing possible resizing and returns during the purchase. Only afterwards did I discover that refunds apparently only apply to online orders. I contacted customer service the very next day with all items completely unused and still in their original packaging, yet a refund was refused and only exchange was offered. Since then, follow-up emails regarding arranging the exchange have gone unanswered, with no response received since 11th May despite being told to check my emails for updates.
As I was left with little practical option, I ended up keeping and using the jewellery. Unfortunately, after wearing the earrings I experienced irritation/infection, which was surprising given the jewellery is marketed as “stainless and hypoallergenic.” For a company selling jewellery at these prices, the customer service, communication and transparency around policies have been extremely disappointing. Customers should be clearly informed at the point of sale that boutique purchases are considered final sale.
Beautiful designs, but the overall aftercare and customer experience have completely put me off shopping here again.
May 5, 2026
Unprompted review
Reply from APM Monaco
Dear Rome,
We are truly sorry to hear that your experience was not satisfactory.
To facilitate this, we kindly request that you send an email to customercare@apm.mc, providing the order information and a brief description of your experience.
Thank you for taking the time to share your thoughts with us and we look forward to hearing from you soon.
Best Regards,
Mohammed, your dedicated advisor
APM Monaco
I ordered a ring
I ordered a ring. Extremely beautiful and elegant. Very nice packaging. Pleasantly impressed and satisfied. I recommend!
May 4, 2026
Reply from APM Monaco
Dear Halyna Bei,
Thank you so much for your kind words! We are thrilled to hear that you love the ring and are pleased with the packaging. Your recommendation means a lot to us.
We look forward to serving you again soon at APM Monaco.
Best Regards,
Kylie, your dedicated advisor
APM Monaco
My favorite brand ever I always feel…
My favorite brand ever I always feel luxurious when I wear from apm
May 20, 2026
Unprompted review
Reply from APM Monaco
Dear Via Daleah,
Thank you so much for your wonderful comment! We're delighted to hear that APM Monaco is your favorite brand and that you feel luxurious wearing our pieces. Your support means a lot to us!
We look forward to serving you again soon.
Best Regards,
Michelle, your dedicated advisor
APM Monaco
Reply from APM Monaco
عزيزتي نوره سالم،
نحن سعداء جدًا بأننا استطعنا تلبية احتياجاتك. شكرًا لك على رأيك القيم.
نتطلع إلى خدمتك مرة أخرى قريبًا في APM Monaco.
مع أطيب التحيات،
كيكي، مستشارك المخصص
APM Monaco
Reply from APM Monaco
Dear Aline Azadian,
Thank you for your kind words! We're glad to hear that you appreciated our fast delivery and that there were no additional fees. Your feedback is important to us.
We look forward to serving you again soon at APM Monaco.
Best Regards,
Kiki, your dedicated advisor
APM Monaco
I ordered a gift from APM and honestly…
I ordered a gift from APM and honestly the packaging was beyond beautiful.
The silver details were shining so elegantly, and the white bag looked super classy and perfect for gifting.
Everything was so well presented and thoughtfully packed, it genuinely made me so happy. Thank you!
May 3, 2026
The delivery was bad my friend went to…
The delivery was bad my friend went to the driver place to pick up the order
April 30, 2026
Reply from APM Monaco
Dear Rawan,
We are truly sorry to hear about your experience, an email has been sent to you to facilitate this. Thank you for taking the time to share your thoughts with us and we look forward to hearing from you soon.
Best Regards,
Crystal, your dedicated advisor
APM Monaco
Stunning products
The products are more stunning than the pictures. Fast delivery. Perfect packaging, great for presents!
May 2, 2026
Reply from APM Monaco
Dear Niki Houvarda,
Thank you for your wonderful feedback! We're delighted to hear that you found our products stunning and appreciated the fast delivery and packaging. Your satisfaction means a lot to us!
We look forward to serving you again soon at APM Monaco.
Best Regards,
Jen, your dedicated advisor
APM Monaco
Amazing
Amazing! The staff so friendly & welcoming
Special thanks goes to Anna she’s so sweet
May 21, 2026
Unprompted review
After visiting natural shop in Milan…
After visiting natural shop in Milan -a"must have" experience now I m joining delivery at home,fast and meticulous, for my favorite gift !Every piece is a statement!thank you!!
April 30, 2026
Reply from APM Monaco
Dear Aspasia Angelopoulou,
Thank you for your wonderful comment! We're so glad to hear that you enjoyed your visit to our shop in Milan and that you're excited about our home delivery service. We appreciate your support and look forward to serving you again soon!
Best Regards,
Jen, your dedicated advisor
APM Monaco
I had a disappointing experience with…
I had a disappointing experience with APM Monaco jewelry. I purchased earrings from this brand twice, and both times the right earring had a faulty clasp.
The first pair were studs, and the second pair were hoop-style earrings — but again, the right one kept unclasping by itself. Because of this, I ended up losing both pairs.
Maybe it was just bad luck or a manufacturing defect, but unfortunately this has been my experience. For the price and reputation of the brand, I expected much better quality. Sadly, I can no longer recommend APM Monaco, and I won’t be purchasing from them again.
April 25, 2026
Reply from APM Monaco
Dear Kateryna,
We are truly sorry to hear about your experience.
An email has been sent to you to facilitate this.
Thank you for taking the time to share your thoughts with us and we look forward to hearing from you soon.
Best Regards,
Daniella, your dedicated advisor
APM Monaco
Elegant ring & beautiful quality ✨
I absolutely love my Morse Love ring from APM Monaco. The design is elegant, modern, and very feminine — exactly the kind of jewelry that looks luxurious without being too much. The ring feels comfortable to wear every day and the quality exceeded my expectations.
The packaging was beautiful, delivery was smooth, and the whole shopping experience felt premium. I’ve already received compliments wearing it. Definitely not my last purchase from APM Monaco! 💍✨
April 30, 2026
Reply from APM Monaco
Dear اشجان المرشدي,
Thank you for your positive feedback! We're glad to hear that you like it. Your support means a lot to us.
We hope to serve you again soon at APM Monaco.
Best Regards,
Medhaa, your dedicated advisor
APM Monaco
Reply from APM Monaco
Dear Ляля Таганова,
Thank you for your kind words! We appreciate your feedback and are glad to hear that you enjoyed our service.
Looking forward to serving you again soon at APM Monaco.
Best Regards,
Sophia, your dedicated advisor
APM Monaco
Very disappointed with APM Monaco…
Very disappointed with APM Monaco quality and customer service. I bought a ring only 4 months ago, wore it normally, and already 3 stones have fallen out. On top of that, the gold color faded and the ring shape became distorted so quickly. For the price, I expected much better quality. I paid 97€.
What makes it even worse is that they refused to refund my money. A ring should definitely last longer than a few months without falling apart. I would not recommend buying jewelry from APM Monaco based on my experience.
May 20, 2026
Unprompted review
Reply from APM Monaco
Dear Aiba,
We are truly sorry to hear about your experience, please send us your details including full name, order number and email to customercare@apm.mc so that we can assist further.
Best Regards,
Crystal, your dedicated advisor
APM Monaco
It took very long to deliver and the…
It took very long to deliver and the item was showing in stock online
April 30, 2026
Reply from APM Monaco
Dear Haleema,
We are truly sorry to hear about your experience, an email has been sent to you to facilitate this. Thank you for taking the time to share your thoughts with us and we look forward to hearing from you soon.
Best Regards,
Crystal, your dedicated advisor
APM Monaco
Reply from APM Monaco
Dear Rouda,
We are truly sorry to hear about your experience, an email has been sent to you to facilitate this. Thank you for taking the time to share your thoughts with us and we look forward to hearing from you soon.
Best Regards,
Daniella, your dedicated advisor
APM Monaco
Reply from APM Monaco
Dear Abdulmohsen Albariqi,
Thank you for your kind words about our speedy delivery and good packaging! We truly appreciate your feedback.
We hope to have the pleasure of serving you again soon at APM Monaco.
Best Regards,
Nicole, your dedicated advisor
APM Monaco
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