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APM Monaco Reviews 12,819

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 1,229 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality and stylish designs of the jewelry, often describing pieces as beautiful, well-made, and perfect for everyday wear or special occasions. Many people appreciate the luxurious and thoughtful packaging, making purchases feel special and ideal for gifting. The overall service, including the ordering process and in-store experiences, is frequently highlighted as smooth, professional, and helpful. However, some reviewers were not happy with issues related to delivery, including delayed arrivals and packages not reaching the intended recipient. A few other people also felt that the product quality was not up to par, with concerns about items fading, distorting, or stones falling out after a short period. There were also instances of missing gift cards and incorrect currency information on shipping documents, leading to disappointing experiences.

What people talk about most

Product

Reviewers mention positive feedback about product, praising the high quality, beautiful designs, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently impressed by the high quality,... See more

Delivery service

People report ambiguous experiences with delivery service, with many customers praising timely responses and... See more

Order

Consumers find order experiences to be ambiguous, with many reporting smooth and pleasant processes from... See more

Service

Reviewers highlight positive aspects of service, with many praising the exceptional and top-notch support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You made our daughter's 21st birthday! She is a huge F1 fan and has fallen in love with your jewelry. Who couldn't love something that Charles Leclerc wears daily. :-) Anyway, she spent last sem... See more

Rated 5 out of 5 stars

This Brand offers exceptional jewellery pieces together with exceptional service The quality the price and huge selection of individual items which can also be collected into sets is every jeweller... See more

Rated 5 out of 5 stars

The team at APM Covent Garden were welcoming and acknowledged me straight away. The staff member who served me was friendly and he offered me water and chocolate while I tried on earrings. His custom... See more

Rated 5 out of 5 stars

Purchased two rings couldn’t decide which I liked best. After choosing it was easy to return one with no problem. Credit came within one week of returning. Merchandise arrived quickly also within one... See more


Company details

  1. Jewelry Store
  2. Fashion Accessories Store

About APM Monaco

Written by the company

NEW IN
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About APM MONACO

APM jewelry is chic. APM is Monaco, synonymous with elegance, savoir-vivre, and luxury living. APM jewelry is fashion-forward. APM is street style, catwalks, trends, art. APM is smiling in the South of France. A lifestyle represented by a positive attitude, a sense of welcoming, simplicity, and kindness. We are “chic, fashion, and smile”- it’s in our creation, production, communication, distribution, and the relationship we have with our internal teams and the APM lovers around the world.


Contact info

4.2

Great

TrustScore 4 out of 5

13K reviews

5-star
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Rated 5 out of 5 stars

The products are perfect

The products are perfect! The delivery is very fast!

February 27, 2026
APM Monaco logo

Reply from APM Monaco

Dear Maksim Zubko,

Thank you for your kind words! We're delighted to hear that you love the products and that the delivery was quick. Your feedback means a lot to us.

We look forward to serving you again soon at APM Monaco.

Best Regards,
Daniella, your dedicated advisor
APM Monaco

Rated 5 out of 5 stars

Beautiful product and good delivery…

Beautiful product and good delivery service

September 14, 2025
APM Monaco logo

Reply from APM Monaco

Dear Nash TYH,

Thank you for your kind words about our product and delivery service! We appreciate your feedback and look forward to serving you again soon at APM Monaco.

Best Regards,
Medhaa, your dedicated advisor
APM Monaco

Rated 2 out of 5 stars

Delivery issues

I always get jewellery from apm. The jewellery is great, however delivery flexibility is very bad. Im here to purchase a birthday gift for my friend, and want it to deliver straight to her house on the exact date of her birthday, but apm does not offer this flexibility / option (to choose when you would like the package to be delivered like ounass for example). There is the fear of the jewellery piece going out of stock if i wait until her birthday week approaches, but if i order now and secure the piece it will deliver way before her birthday. 2/10 experience.

April 8, 2026
Unprompted review
APM Monaco logo

Reply from APM Monaco

Dear Shamma,

We are truly sorry to hear about your experience, please send us your details including full name, order number and email to customercare@apm.mc so that we can assist further.

Best Regards,
Crystal, your dedicated advisor
APM Monaco

Rated 5 out of 5 stars

Very modern and chic jewelry

The ring was beautiful and the recipient loved it! Very reasonably priced for the quality. the design and style are very modern and on-trend. Shipping was fast. It was a perfect gift!

January 31, 2026
APM Monaco logo

Reply from APM Monaco

Dear m bee,
Thank you so much for your wonderful feedback! We're delighted to hear that the ring was a hit and that you found it to be a perfect gift. Your kind words about our design and shipping mean a lot to us. We look forward to serving you again soon at APM Monaco.
Best Regards,
Jen, your dedicated advisor
APM Monaco

Rated 5 out of 5 stars

High quality and love the designs my…

High quality and love the designs my husband always love to surprise me with a gift from your brand

April 7, 2026
Unprompted review
APM Monaco logo

Reply from APM Monaco

Dear Cynthia,

Thank you so much for your kind words! We're delighted to hear that you love our designs and that your husband enjoys surprising you with our gifts. Your feedback means a lot to us.

We look forward to serving you again soon at APM Monaco!

Best Regards,
Nicole, your dedicated advisor
APM Monaco

Rated 5 out of 5 stars

Thank you again 🤍

I would like to sincerely thank you for your outstanding support and assistance regarding my Special Edition ring that I purchased from China.

What you did truly meant a lot to me — being able to recover the teddy piece that I lost, repair it, and deliver it all the way to Kuwait within the promised time, especially under challenging circumstances, is something I will never forget.

The level of customer service you demonstrated reflects true excellence. This is exactly the standard that I deeply appreciate and hope to always experience.

I will definitely remain a loyal APM customer, and I will gladly recommend you to everyone around me. I will also be sharing my experience and this story with my community, because such dedication deserves to be recognized.

I am genuinely proud to see such professionalism and passion in your work.

Please extend my heartfelt thanks to every member of your team and management.

Thank you again 🤍

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience

I had an excellent experience

February 24, 2026
APM Monaco logo

Reply from APM Monaco

Dear Hadil Alahdal,

Thank you so much for your kind words! We are delighted to hear that you had an excellent experience. Your feedback means a lot to us.

We look forward to serving you again soon at APM Monaco.

Best Regards,
Kiki, your dedicated advisor
APM Monaco

Rated 5 out of 5 stars

Pleased with customer experience

Recently, I had a not very nice experience, which the APM team handled and resolved in a great way.

After escalation, the issue was resolved very professionally and a replacement was sent. I have now received the earrings and I’m very happy with them.

I’ve been a loyal customer for many years and own a lot of their jewellery, and I really like the quality. I’ve been wearing pieces for years with zero damage, so I definitely recommend them.

I’m glad to see that they ultimately made things right. Thank you for resolving this in a professional manner, especially Medhaa and Julie.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Service mind very important to me and…

Service mind very important to me and quality of products is very good I love it so much

March 29, 2026
Unprompted review
APM Monaco logo

Reply from APM Monaco

Dear Apple,

Thank you so much for your kind words! We're delighted to hear that our service and product quality met your expectations. Your satisfaction means a lot to us.

We hope to serve you again soon at APM Monaco.

Best Regards,
Cherry, your dedicated advisor
APM Monaco

---

亲爱的Apple,

非常感谢您的赞美!我们很高兴听到我们的服务和产品质量符合您的期望。您的满意对我们来说非常重要。

我们期待在APM Monaco再次为您服务。

最好的祝福,
Cherry,您的专属顾问
APM Monaco

Rated 5 out of 5 stars

So right off the bat i immediately…

So right off the bat i immediately wanted a bracelet and just chose it, the woman sadly I couldn't get her name, however she didn't waste any time and showed me the bracelets and even recommended the best color on me, when i stood up to pay she sat me down, disappointed that i wasn't offered any of the yummy chocolates but overall everything was quick maybe because the place was quiet empty during the morning but i did come at different times and they would obviously show care to the guests! I recommend buying from here the jewelery is super cute and is at a good price.

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

I did not receive my order!!!!

I did not receive my order!!!!

March 5, 2026
APM Monaco logo

Reply from APM Monaco

Dear Shoug,

We are truly sorry to hear about your experience, an email has been sent to you to facilitate this. Thank you for taking the time to share your thoughts with us and we look forward to hearing from you soon.

Best Regards,
Crystal, your dedicated advisor
APM Monaco

Rated 1 out of 5 stars

Still haven’t received my order

Still haven’t received my order

March 5, 2026
APM Monaco logo

Reply from APM Monaco

Dear Haifa,

We are truly sorry to hear about your experience, an email has been sent to you to facilitate this. Thank you for taking the time to share your thoughts with us and we look forward to hearing from you soon.

Best Regards,
Crystal, your dedicated advisor
APM Monaco

Rated 1 out of 5 stars

It’s been a month and I still didn’t…

It’s been a month and I still didn’t receive my order

March 3, 2026
APM Monaco logo

Reply from APM Monaco

Dear Sara,

We are truly sorry to hear about your experience, an email has been sent to you to facilitate this. Thank you for taking the time to share your thoughts with us and we look forward to hearing from you soon.

Best Regards,
Crystal, your dedicated advisor
APM Monaco

Rated 5 out of 5 stars

Although I am in Saudi Arabia and in…

Although I am in Saudi Arabia and in the current situation, the product arrived very quickly and the packaging is very nice. Thank you for your attention 🤎.

March 6, 2026
APM Monaco logo

Reply from APM Monaco

Dear Waad Alghamdi,

Thank you for your kind words! We're delighted to hear that your product arrived quickly and that you liked the packaging. Your feedback means a lot to us.

We look forward to serving you again soon at APM Monaco.

Best Regards,
Daniella, your dedicated advisor
APM Monaco

Rated 1 out of 5 stars

The earring in the website is bigger…

The earring in the website is bigger than the reality

March 3, 2026
APM Monaco logo

Reply from APM Monaco

Dear Motaz,

We are truly sorry to hear that our product is not meeting your expectations, an email has been sent to you to facilitate this. Thank you for taking the time to share your thoughts with us and we look forward to hearing from you soon.

Best Regards,
Crystal, your dedicated advisor
APM Monaco

Rated 5 out of 5 stars

APM Monaco is an exceptional jewelry…

APM Monaco is an exceptional jewelry brand that perfectly blends elegance with modern design. Every piece feels luxurious yet wearable, making it ideal for both everyday style and special occasions. The craftsmanship is outstanding, with great attention to detail and high-quality materials that truly stand out.

What I love most is how versatile the collections are—you can easily mix and match pieces to create a unique, personal look. The designs are trendy without being overwhelming, striking the perfect balance between sophistication and contemporary fashion.

Customer service is also excellent, with friendly and helpful staff who make the whole experience enjoyable. Overall, APM Monaco delivers both style and quality, and I would highly recommend it to anyone looking for chic, timeless jewelry.

March 6, 2026
Rated 1 out of 5 stars

I am very dissatisfied with my first…

I am very dissatisfied with my first order. The delivery is significantly overdue, and the wait is unacceptable. I request that you speed up the delivery process now. Given this experience, I do not plan to use your services again.

March 5, 2026
APM Monaco logo

Reply from APM Monaco

Dear Malath,

We are truly sorry to hear about your experience, an email has been sent to you to facilitate this. Thank you for taking the time to share your thoughts with us and we look forward to hearing from you soon.

Best Regards,
Crystal, your dedicated advisor
APM Monaco

Rated 5 out of 5 stars

Great packaging

Great packaging , this is my second time ordering

March 5, 2026
APM Monaco logo

Reply from APM Monaco

Dear Sara Alqarni,

Thank you for your kind words about our packaging! We're delighted to have you as a returning customer.

We look forward to serving you again soon at APM Monaco.

Best Regards,
Apple, your dedicated advisor
APM Monaco

Rated 5 out of 5 stars

For all gooood

March 5, 2026
APM Monaco logo

Reply from APM Monaco

Dear AMAL Alhassani,

Thank you for your positive feedback! We're glad to hear that you had a good experience.

We look forward to serving you again soon at APM Monaco.

Best Regards,
Cora, your dedicated advisor
APM Monaco

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