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Apo365 is a secure, fully digital telemedicine platform dedicated to providing safe, convenient, and legally compliant healthcare access across Europe. We bridge the gap between patients seeking non-acute treatments, EU-certified medical professionals, and fully licensed dispensing pharmacies. We do not manufacture or directly dispense medications ourselves. Instead, we provide the advanced technological infrastructure that makes remote healthcare transparent, seamless, and highly secure. Patient safety and strict regulatory compliance are the foundations of our platform. We operate entirely within the established EU Cross-Border Healthcare framework. To guarantee the highest standards of clinical care, every patient undergoes a real-time biometric identity verification to protect against fraud and ensure medical accuracy. Furthermore, our platform mandates an active, two-way clinical chat with a licensed physician for every single consultation. This ensures that no prescription is ever approved or issued without direct, verified medical oversight and patient interaction. Getting the care you need through our platform is straightforward, discreet, and secure: 1. Intake & Verification: You complete a comprehensive medical questionnaire and a quick, secure ID check from the comfort of your home. 2. Medical Consultation: An EU-certified doctor thoroughly reviews your medical file and initiates a secure, direct chat with you to verify your health status, ask follow-up questions, and ensure the requested treatment is perfectly safe. 3. Prescription & Fast Delivery: Upon clinical approval, your doctor issues a digitally signed e-prescription. This is securely routed directly to our registered and fully authorized partner pharmacy, which carefully dispenses and dispatches your medication via a tracked courier straight to your door.
4.3
46 reviews
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The prices went significantly higher like 50€ during a few weeks.
Reply from Apo365
Thank you for your feedback. We would like to clarify that we have hardly increased our prices since the very beginning. We always strive to offer our customers competitive and affordable prices. We appreciate your feedback and hope to have the opportunity to serve you again in the future.
Payed extra for express shipping. Says on the site if you order before 1300 is delivered the next day. Approx 2 hours after payment went through, the progress page said.. item is not in stock. I’d have to wait. I contacted them and here is a direct quote for Steve in their customer service …“ DHL Express doesn’t mean that we can ship your Order express, it’s only for DHL to Deliver your Order express!“. They ignored future emails until I sent a screenshot from DHl saying it had been sent standard delivery not the express id payed for. After that they changed their tune. I’d avoid them just because they’re dishonest. UPDATE . They have ignored me for days and no less than 2 hours after this was submitted… do I get this copy and paste response. Still bad business.
Reply from Apo365
Dear Customer,
We sincerely apologize for your disappointing experience with our express shipping service and the communication regarding your order. We understand your frustration, especially as you paid extra for express delivery and expected your order to arrive the next day.
We are sorry that the delay and the subsequent communication did not meet your expectations. This is certainly not the level of service we aim to provide. Your feedback regarding the shipping method and our customer service has been taken seriously, and we will use it to review our processes and improve our communication.
Thank you for bringing this matter to our attention.
Kind regards,
Customer Service Team
Excellent ordering process, fast shipping, everything perfect! Thank you very much!
Reply from Apo365
Hi Martin, thank you so much for the kind words! We are glad ordering was easy and your parcel arrived quickly.
Your apo365 team
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