Apollogroup Reviews 

304
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 302 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer service and staff for being exceptionally helpful, patient, and quick to resolve issues. Many people highlight the service as top-tier, reliable, and offering a great selection of content without buffering. Reviewers also appreciate the intuitive user experience and the ease of managing their subscriptions. However, some customers also noted challenges with the subscription renewal process, particularly when dealing with Bitcoin payments. These individuals expressed a desire for a simpler method, as they found the Bitcoin experience complicated or a 'pain'.

What people talk about most

Customer service

People report positive experiences with customer service, consistently highlighting the helpfulness and... See more

Service

Reviewers highlight positive aspects of service, with many describing it as great, excellent, and top-notch,... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, patience, and quick... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the intuitive interface and ease of... See more

Subscription

Customers had positive experiences with subscription, with many renewing for multiple years and appreciating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had an issue logging on after being out of town. Spoke with Howell and he responded quickly. He quickly resolved the issue and instructed me what to try on my end. I’ve always had great response from... See more

Company replied

Rated 5 out of 5 stars

Apollo is a great service and the customer service team is top notch. I've never waiting more than 1 minute to be connected with a representative. No joke! They are always helpful and thorough, in... See more

Company replied

Rated 5 out of 5 stars

Was definitely having trouble getting everything squared away, but I was helped out and it really made my life easier. The help was quick, informative, patient, and friendly. Mack, I appreciate you!

Company replied

Rated 5 out of 5 stars

Support was very helpful and guided my thru the BITCOIN process of paying my bill and did not leave me until it was resolved. Thanks for the assistance

Company replied



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4.9

Excellent

TrustScore 5 out of 5

304 reviews

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4.9

All reviews

(304)

302 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love Apollo they have been around for a…

Love Apollo they have been around for a long time and continue to impress.

July 1, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the fantastic shout-out, Joshua! The streaming world moves fast, so knowing that we’ve been able to consistently deliver and keep you impressed over the long haul absolutely makes our day. Thank you for your incredible loyalty and for taking the time to share your experience!

Rated 4 out of 5 stars

Programming is great

Programming is great - little to no buffer time. Their customer service is excellent and they’re response to chat and solving problems is 5 stars!

June 29, 2026
Unprompted review
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Reply from Apollogroup

Thanks for the wonderful review, Dennis! There is nothing better than pairing crisp, seamless playback with a responsive customer care team that resolves issues without any hassle. We truly appreciate your feedback and look forward to keeping your streaming experience top-notch. Enjoy the shows!

Rated 5 out of 5 stars

I love Apollo tv because of the latest…

I love Apollo tv because of the latest movies and live shows.

June 28, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the fantastic shout-out, Hakeem! Our team works hard to bring you the newest releases and the best live entertainment, so hearing that we are hitting the mark for you absolutely makes our day. Thank you for streaming with us!

Rated 5 out of 5 stars

Mack did a wonderful job walking me…

Mack did a wonderful job walking me through each step to renew my subscription. I love Apollo & will definitely share with others.
Thank you

June 27, 2026
Unprompted review
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Reply from Apollogroup

Thanks for the wonderful feedback, Jay! There is nothing better than pairing a premium streaming experience with a customer care team that ensures your service never misses a beat. We will be sure to pass your kind words along to Mack for his excellent help today. Enjoy the streams!

Rated 5 out of 5 stars

Good experience

Good experience

June 25, 2026
Unprompted review
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Reply from Apollogroup

Thanks for the positive feedback, Oliver! There is nothing better than keeping our community happy and entertained. We truly appreciate your support and look forward to keeping your streaming experience top-notch. Enjoy the shows!

Rated 5 out of 5 stars

Customer service is always quick and…

Customer service is always quick and easy to deal with
Service is great we enjoy it

June 24, 2026
Unprompted review
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Reply from Apollogroup

Thanks for the fantastic feedback, Jessica! There is nothing better than pairing a great streaming experience with a customer care team that gets you answers without any delay. We truly appreciate your loyalty and look forward to keeping the premium content rolling your way. Enjoy the shows!

Rated 5 out of 5 stars

They always kind and sweet

They always kind and sweet

June 24, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the lovely shout-out, Lil Mama! Our customer care team works hard to keep things positive and helpful, so hearing that they always treat you with kindness absolutely makes our day. Thank you for being a valued part of our community!

Rated 5 out of 5 stars

Not only is this the best streaming…

Not only is this the best streaming service but the customer service is also top tier. If you don't see a movie or a show you like there is a option to request it.

June 23, 2026
Unprompted review
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Reply from Apollogroup

Thanks for the wonderful feedback, Chris! There is nothing better than pairing a massive, customizable content library with a support team that always has your back. We truly appreciate you highlighting our request feature and look forward to keeping your entertainment lineup exactly the way you want it. Enjoy the shows!

Rated 5 out of 5 stars

When I first signed up many years ago

When I first signed up many years ago, I thought it would be another service with minimum quality, and few shows I would want to watch. I am hella impressed. I have been able to binge watch shows & movies that I never finished seeing from my childhood. I found rare movies, here I couldn't find anywhere else. The customer service is excellent, for example Levi today helped me out as I was wondering why I couldn't log in any longer to any of my devices and he was great. I have always been able to get any issues resolved quickly and the renewal system is very easy to use as well. If you like new, old, classic, hard to find and resent shows, movies, and tv, apollo group is the best. I also like the fact that I can watch live news from just about every major city in the United States or other countries. I can see what's happening as it happens. This is the one program for anyone who is a true fan of TV, Movies and shows.

June 23, 2026
Unprompted review
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Reply from Apollogroup

Thanks for the fantastic feedback, Tobias! There is nothing better than hearing from a long-time member who is still 'hella impressed' by our massive library and high-quality service. We will be sure to pass your compliments along to Levi for his great help today. We truly appreciate you recognizing our smooth renewals, responsive care, and endless content. Enjoy the binge-watching!

Rated 5 out of 5 stars

Has every show and movie I can think of

Has every show and movie I can think of! Sound and picture are great! Customer support is extremely responsive.

June 23, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the fantastic shout-out, Ray! Our team works hard to maintain a massive content selection, top-tier audio and visual quality, and lightning-fast customer support, so hearing that we are hitting the mark absolutely makes our day. Thank you for streaming with us!

Rated 5 out of 5 stars

Cant beat apollo group tv …

I love apollo group tv for the price and the amount of channels. Love the updated sports channels and I love how quick and how helpful customer service is. 100% recommend. Ive had apollo group tv for over 6 years

June 22, 2026
Unprompted review
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Reply from Apollogroup

Thanks for the wonderful feedback! There is nothing better than receiving such high praise from a 6-year veteran subscriber. We truly appreciate you recognizing our value, channel variety, and fast support team, and we look forward to keeping you happily entertained for many more years to come. Enjoy the games!

Rated 5 out of 5 stars

Service is excellent

Service is excellent. Howell from customer service was patient and walked me through many steps to resolve my issue. Definitely would recommend.

June 21, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the fantastic shout-out, Alisa! Technical hitches can be tricky, so hearing that Howell gave you the patient, step-by-step guidance you needed absolutely makes our day. Thank you for proudly recommending Apollo Group TV!

Rated 5 out of 5 stars

Great platform

Great platform, easy to navigate, has everything I look for, movies and tv shows are high quality. I recommend it to all my friends and family

June 22, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the fantastic shout-out, JaxBeastly! Our team works hard to keep our interface user-friendly and our content library top-tier, so hearing that we have everything you look for absolutely makes our day. Thank you for spreading the word to your loved ones!

Rated 5 out of 5 stars

We are really loving Apollo TV

We are really loving Apollo TV. There's so much to watch. I am still getting used to the payment process and wish it were a little easier, but for what I am paying and what I am getting I really can't complain. Thank you Apollo TV and thanks to customer service for always being so helpful. The service is top notch.

June 22, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the wonderful shout-out, Tammie! We work hard to deliver unbeatable value and helpful support, so hearing you consider our service top-notch makes our day. Thanks for the feedback regarding payments; we are always looking to improve. Enjoy the endless shows!

Rated 5 out of 5 stars

I was renewing my subscription and…

I was renewing my subscription and Avery help me thru the process it was short and simple and my subscription was back on less than 5 mins thank you Avery for your patience and help much appreciated

June 20, 2026
Unprompted review
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Reply from Apollogroup

Thanks for the wonderful feedback, Jay! There is nothing better than pairing a premium streaming experience with a support team that gets you back in the game without missing a beat. We truly appreciate you highlighting Avery's fast, patient assistance today, and we look forward to keeping everything running flawlessly for you. Enjoy the stream!

Rated 5 out of 5 stars

So I've been an Apollo member for 3…

So I've been an Apollo member for 3 years now and no disappointments yet service has gotten better less buffering and just a better platform altogether thanks Apollo.

June 20, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the phenomenal shout-out, Travon! Three years of streaming together is an amazing milestone, and it's fantastic to hear that the platform has only gotten better, faster, and more reliable for you along the way. Minimizing buffering and optimizing the user experience is our top priority, so knowing we are hitting the mark for a long-term member absolutely makes our day. Thank you for your amazing loyalty and support!

Rated 5 out of 5 stars

The Best

The. Application is the best from all the rest... Also the renewal is alway easy easy and. SMOOTH!!! THANKS AGAIN APOLLO!!!

June 20, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the fantastic shout-out, Corey! Hearing that our platform stands out from all the rest absolutely makes our day. Our team works incredibly hard to ensure your entertainment remains seamless from the user interface right down to a quick, smooth renewal process. Thank you so much for taking the time to share your great experience with the community!

Rated 5 out of 5 stars

Avery was very helpful

Avery was very helpful. Helped me through the process, as I know nothing about Bit Coin. Answered all my questions. I would recommend Apollo TV to my friends and family.

Thank you Avery~

June 20, 2026
Unprompted review
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Reply from Apollogroup

Thanks for the fantastic feedback, William! There is nothing better than knowing our customer care team is delivering the kind of clear, helpful support needed to turn a complex task into a complete success. We will be sure to pass along your wonderful compliments to Avery for their excellent assistance today, and we look forward to keeping your premium entertainment rolling. Enjoy the stream!

Rated 5 out of 5 stars

My experience was great because the…

My experience was great because the agent was very concerned of my issues and told me everything will be ok. Worked very professionally and I am pleased

June 18, 2026
Unprompted review
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Reply from Apollogroup

Thanks for the fantastic feedback, Stephanie! There is nothing better than pairing great entertainment with a support team that treats you like family when you run into an issue. We truly appreciate you recognizing our agent's professional and reassuring care today, and we look forward to keeping everything running smoothly for you from here on out. Enjoy the stream!

Rated 5 out of 5 stars

I had been scammed and customer service…

I had been scammed and customer service helped me SO much. The app itself has everything you could possibly want to watch.

June 18, 2026
Unprompted review
Apollogroup logo

Reply from Apollogroup

Thanks for the fantastic feedback, Alex! There is nothing better than knowing our customer care team delivered the kind of fast, reassuring support needed to turn a bad situation around. We are thrilled that you are safe, secure, and ready to enjoy our endless library of movies and shows. We truly appreciate you taking the time to share your experience, and we look forward to keeping everything running flawlessly for you. Enjoy the stream!

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