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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, noting that packages arrive promptly and in excellent condition. Many appreciate the accuracy of the delivery times stated on the website and the careful packaging of their orders. People are also very satisfied with the products themselves, often finding them to be exactly as described and useful. The overall service, including order processing and communication, is frequently highlighted as professional and reliable, leading to a smooth and positive shopping experience for most.

What people talk about most

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and accurate delivery,... See more

Product

Customers had positive experiences with product. Many reviewers expressed satisfaction with the availability... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight fast and efficient delivery,... See more

Service

Reviewers highlight positive aspects of service. Customers appreciate the reliable service and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was a little sceptical at first, ordering from this website, cause it seemed a little suspicious. Happy to tell, I was wrong. The package arrived fairly early, within a week I'd say, articles... See more

Company replied

Rated 5 out of 5 stars

Twice as cheap as in pharmacies in Latvia, quick delivery. I was sceptical to online medicine online from a foreign shop but they prooved to be real and trust worthy.

Company replied

Rated 5 out of 5 stars

I could not find the medication anywhere in Bulgaria. They had it at a cheaper price and make a discount on multiple numbers. Delivery was fast and efficient and ordered again.

Company replied

Rated 5 out of 5 stars

found this Bionect cream only on your website. The parcel arrived within the time stated in the delivery information. The parcel arrived undamaged and in good condition.

Company replied


Company details

  1. Online Pharmacy

Written by the company

apotekos is an authorized online pharmacy offering a curated selection of trusted brands. We provide expert advice and reliable delivery, prioritizing customer satisfaction and trust.


Contact info

4.8

Excellent

TrustScore 5 out of 5

356 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

eubiotic

Everything was ok

September 19, 2025
apotekos logo

Reply from apotekos

Thank you Anca. We wish you a pleasant rest of the week.

Rated 5 out of 5 stars

Ecxellent Online-Shop

I order regular from Apotekos - their service is perfect. BR from Austria

September 19, 2025
apotekos logo

Reply from apotekos

Thank you very much Christian. We look forward to see you again!

Rated 5 out of 5 stars

Thank you

Thank you
pretty on time as promised an packaging was decent

September 17, 2025
apotekos logo

Reply from apotekos

Thank you very much for leaving a review! We hope to see you again.

Rated 1 out of 5 stars

Wrong product

Wrong product, correct product is sold out I need to send this back for refund. Worst experience ever.

August 20, 2025
apotekos logo

Reply from apotekos

Dear M,

We’re very sorry that you received GlobiFer Forte instead of GlobiFer Forte+ — our mistake, and we completely understand your frustration. While such mix-ups can occasionally happen in any shop, cooperation on both sides is important so we can resolve them quickly.

To prevent this in the future, we’ve removed the product from our store because the “+” was not displayed clearly enough by our supplier or on the packaging, and we are tightening our quality checks. A full refund has already been issued to your card.

We truly appreciate your patience and cooperation, and we’d love the chance to serve you better next time. If you ever need assistance, our team is always here at your disposal.

Rated 5 out of 5 stars

bionect cream

found this Bionect cream only on your website. The parcel arrived within the time stated in the delivery information. The parcel arrived undamaged and in good condition.

July 22, 2025
apotekos logo

Reply from apotekos

Thank you Jelena for your kind review. We hope to see you again.

Rated 5 out of 5 stars

You have stock

You have stock , fast delivery

July 22, 2025
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Reply from apotekos

Thank you very much for your review. We hope to see you again.

Rated 5 out of 5 stars

I am happy with the delivery

I am happy with the delivery. It came fast and there weren't any problems

June 27, 2025
apotekos logo

Reply from apotekos

Thank you Dariana for leaving a review. We are glad that there were not any problems. We hope to see you again.

Rated 5 out of 5 stars

Recognition for Helena

I want to express my sincere appreciation for Helena's outstanding customer service. She went above and beyond to help me resolve an issue I was having with the local courier. Despite the complications, Helena stayed in constant communication, following up diligently and coordinating with GLS through multiple emails to ensure I received my package. Her professionalism, patience, and dedication made all the difference. Helena is truly amazing, she deserves recognition and a raise for the exceptional support she provides.

July 25, 2025
Unprompted review
apotekos logo

Reply from apotekos

Thank you very much Artan for the kind review! Helena and our team are always ready to assist you. We hope to see you again and wish you all the best.

Rated 3 out of 5 stars

The produkt I bogat is verjetno good…

The produkt I bogat is verjetno good and I buyy it manj times bit do,t understand tjhe delavec Time it take more than 8 daš. I buy algo in China But they nekdo only one week to Come...

June 27, 2025
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Reply from apotekos

Thank you Mišo for your honest feedback.

The delivery times are an approximation given by the delivery service and do not include the weekend days so it might "feel" that your package took a bit longer than expected.

Oftentimes the delivery days can take longer or shorter due to bank holidays or various other external factors.

Your package was received on Wednesday, sent on Friday and delivered on the following Tuesday which took 5 work days, excluding the weekend. In many cases the package would have been delivered on the following Monday, but due to external factors and the delivery service capabitilies these times can vary.

Please let us know whenever you have doubts or questions, our team will be happy to assist!

Rated 5 out of 5 stars

Good prices and fast and efficient delivery.

I could not find the medication anywhere in Bulgaria. They had it at a cheaper price and make a discount on multiple numbers. Delivery was fast and efficient and ordered again.

July 1, 2025
apotekos logo

Reply from apotekos

Thank you Kallie for the great review! We look forward to seeing you again.

Rated 5 out of 5 stars

fast and trustworthy

I was a little sceptical at first, ordering from this website, cause it seemed a little suspicious.
Happy to tell, I was wrong.
The package arrived fairly early, within a week I'd say, articles nicely packaged and not damaged, just what I wanted, exactly like described.
There was also no problem whatsoever in regards to the payment.
Can only recommend.

June 30, 2025
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Reply from apotekos

Thank you Amanda for the kind review! Your feedback is much appreciated.

Rated 5 out of 5 stars

Good international shipping

Ordered from the Netherlands and arrived promptly.

June 25, 2025
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Reply from apotekos

Thank you Luke for the positive notes. We hope to see you again.

Rated 5 out of 5 stars

Reliable and fast

Reliable online pharmacy with fast delivery.

April 23, 2025
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Reply from apotekos

Thank you very much V.B. for your honest review. We hope to see you again.

Rated 5 out of 5 stars

Active Collagen 5000

Excellent product

March 18, 2025
apotekos logo

Reply from apotekos

Thank you Tom for leaving a review. We hope to see you again.

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