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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, noting that packages arrive promptly and in excellent condition. Many appreciate the accuracy of the delivery times stated on the website and the careful packaging of their orders. People are also very satisfied with the products themselves, often finding them to be exactly as described and useful. The overall service, including order processing and communication, is frequently highlighted as professional and reliable, leading to a smooth and positive shopping experience for most.

What people talk about most

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and accurate delivery,... See more

Product

Customers had positive experiences with product. Many reviewers expressed satisfaction with the availability... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight fast and efficient delivery,... See more

Service

Reviewers highlight positive aspects of service. Customers appreciate the reliable service and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was a little sceptical at first, ordering from this website, cause it seemed a little suspicious. Happy to tell, I was wrong. The package arrived fairly early, within a week I'd say, articles... See more

Company replied

Rated 5 out of 5 stars

Twice as cheap as in pharmacies in Latvia, quick delivery. I was sceptical to online medicine online from a foreign shop but they prooved to be real and trust worthy.

Company replied

Rated 5 out of 5 stars

I could not find the medication anywhere in Bulgaria. They had it at a cheaper price and make a discount on multiple numbers. Delivery was fast and efficient and ordered again.

Company replied

Rated 5 out of 5 stars

found this Bionect cream only on your website. The parcel arrived within the time stated in the delivery information. The parcel arrived undamaged and in good condition.

Company replied


Company details

  1. Online Pharmacy

Written by the company

apotekos is an authorized online pharmacy offering a curated selection of trusted brands. We provide expert advice and reliable delivery, prioritizing customer satisfaction and trust.


Contact info

4.8

Excellent

TrustScore 5 out of 5

356 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great

Fast delivery, reliable,taking care of their customers(free gifts sent with order)

December 29, 2023
apotekos logo

Reply from apotekos

Thank you Melisa for the kind review. We wish you all the best in the upcoming year and hope to see you again!

Rated 4 out of 5 stars

Cooperative

Responsiveness and timely communication and, delivery.

November 29, 2023
apotekos logo

Reply from apotekos

Thank you Tomaz for your trust. We hope to see you again and wish you all the best for the upcoming holidays.

Rated 5 out of 5 stars

Great website

Great website, quick delivery to Sweden!

November 28, 2023
apotekos logo

Reply from apotekos

Thank you Lena for the positive review, we hope to see you again!

Rated 3 out of 5 stars

Apotekos fine, GLS useless.

Everything was fine with the order on Apotekos side. However, GLS is a terrible delivery company, it would be great if there were other options available.

November 28, 2023
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Reply from apotekos

Dear Andras, thank you for your honest review. Customer satisfaction is our top priority. We are working on and hope to have more delivery options in the future. If you would like to privately send us a message and explain what went wrong you can do so at any time at info@apotekos.com. We wish you pleasant holidays and all the best to you and your family.

Rated 5 out of 5 stars

Quick ordering

Quick ordering, no problems.

November 24, 2023
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Reply from apotekos

Thank you Svetlana for taking the time to write the review. We hope to see you again.

Rated 2 out of 5 stars

The Interlogistica courier is the worst

The Interlogistica courier failed to deliver the order for three days. He kept leaving messages and then either didn't turn up or refused to come back when I called him. I asked him to leave the parcel with the security at my entrance who would have signed for it. Courier refused, claiming he could only leave the parcel with a relative! I have no relatives around me. Extraordinarily bad service. I have used half a dozen courier companies and this one is the worst by far! Apothekos, please use another courier for my next order.

September 27, 2023
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Reply from apotekos

Thank you Zhivko for letting us know of your local delivery experience. We have forwarded your review to GLS Croatia. Please let us know if there is anything else we can do to make your experience with apotekos better. As a pharmacy, we strive for quality and close relationships with our customers.

Rated 4 out of 5 stars

Nice overall

The delivery was pretty nice, the box is safe. But the delivery was 2 says longer than expected

August 28, 2023
apotekos logo

Reply from apotekos

Thank you Abylaikhan for the positive review. Please have in mind that the delivery days do not include the weekend of possible holiday days while the package travels to your address. If you will require any assistance feel free to send us a message at any time.

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