Avoid this company.
Avoid this company.
I paid for a full year of service, and it barely worked. For months, I repeatedly contacted support and was continuously told, "Don't worry, we'll fix it." Nothing was fixed.
After finally giving up and requesting cancellation, I discovered that even the cancellation process doesn't work properly. The system generates errors and makes it extremely difficult to cancel the subscription.
To make matters worse, when my subscription renewed, the company refused to issue a refund despite my prior requests to cancel.
This has been one of the most frustrating customer service experiences I've ever had. Lots of promises, very little accountability, and a product that simply did not perform as advertised.
