UserTesting Reviews 

3
•
TrustScore 3 out of 5

3.0

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3.0

Average

TrustScore 3 out of 5

3 reviews

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3.0

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(3)

1 review in the last 12 months

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Rated 2 out of 5 stars

Not wildly impressed

Not wildly impressed for a variety of reasons:
1) Whilst I live in Spain, and speak passable Spanish, for testing purposes I put on my profile that English was the only language. I have received thus far only Spanish test offers.
2) And the test offers ... there are generally screening questions. I answer the screening questions and I'm obviously not the demographic they are looking for, so I am rejected. I then receive that very same test offer up to another 8 or 9 times. Each time I complete the very same screening questions. Each time I am rejected.
3) The majority of the offers are $1. I have received 3 $8 test offers so far that I have been accepted for. I have carried out the tests, then in my test history I see "Payment Cancelled" for 2 of those tests. No explanation - and don't bother clicking the "contact support" button - they don't respond.
4) Timing: If they actually want me to respond to these tests in time, then they shouldn't send them through at 01:30 in the morning as has happened on numerous occassions. UserTesting is obviously based in the States, but my profile tells them what Time Zone I'm in - then again they ignore my language preference, why would I think theyd taken any notice of my timezone?

UserTesting COULD be good and beneficial - if they actually sent tests within my language ability, sent them through at times when I'm able to undertake them and actually responded to queries.

May 27, 2026
Unprompted review
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Rated 5 out of 5 stars

A excellent software

It is an excellent sofware which help companies to improve their working by consumers ideas.In general, consumers give their points of view about companies websites or companies sofwares.

May 13, 2021
Unprompted review
Show reviews in all languages. (3 reviews)

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