The are continously spaming you with emails, unsubscribe link throws an error, can't sign in 'cause "account suspended", they give a "contact us" link that leads to sign in... Impossible to sign in,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We've been using AppFollow for a long time to monitor reviews across our 22+ app portfolio on iOS and Android. It's become indispensable: We catch critical issues early and spot trends quickly. S... See more
Company replied
We are a small team of app developers on multiple platforms and we've trialed AppFollow and found it really useful to gauge the quality of our apps all in one place. One of the most useful features we... See more
Company replied
I’m an indie iOS developer with 6 apps on the App Store and recently needed a more professional way to handle ASO. After trying several tools, I decided to stick with AppFollow — it simply has... See more
Company replied
Company details
Written by the company
AppFollow is an integrated service for working with app stores. It includes tools for review management and automation, organic app performance analysis, competitor research, app performance monitoring, and analysis. AppFollow makes it easy to understand and elevate your app’s reputation. We help more than 100K+ users to utilize data across the app lifecycle to build successful apps with the power of our tools: - app performance monitor; - user review mangement; - app growth acceleration; - AI reply to reviews; - review management automation; - a vast number of integrations with Salesforce, Zendesk, Slack, Helpshift, Tableau, and more.
Contact info
Mikonkatu 9 (c/o Epicenter), 00100 , Helsinki, Finland
- hi@appfollow.io
- appfollow.io
3.8
Great
28 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I like it
I like it, we use appfollow to monitor our apps reviews and to get an overview. As a marketer i like tools that save time for me (slack integration). The pricing however is quite high to be honest
November 29, 2023
Unprompted review
Reply from AppFollow
Thanks for review!
Advertisement
Don't let you cancel online
They lie on their website saying you can cancel online
But this isn't true at all. They force you to get in contact with their sales team via email with absolute zero options to cancel online.
Absolute terrible shady tactics to retain you through dark patterns rather than merit.
April 14, 2022
Unprompted review
Reply from AppFollow
Hi Vic,
We appreciate you taking the time to share your feedback on the cancellation process. We recognize the significance of clear and user-friendly subscription management. Your comments about self-service options have been reviewed, and we’ve made improvements to address that issue. We sincerely apologize for any inconvenience you may have experienced in the past.
If you have any further questions or require assistance, please don’t hesitate to reach out to our support team at help@appfollow.io. We’re here to help you.
— AppFollow Team
69 EUR per month for a castrated ASO tool
69 EUR per month for a castrated keyword optimization tool. Keyword difficulty? Pay extra. Auto-translate keywords? Pay extra. See an overall development of your keywords? Pay extra.
3.000 keywords included in the basic paid plan, but that just does not offset the lack of included features.
P.S. The review posted by Anatoly Sharifulin below is "fake". He's the CEO and Founder of Appfollow - something he should have disclosed!
July 16, 2021
Unprompted review
Reply from AppFollow
Hello MK,
Since this review was posted, we’ve updated our pricing and now offer a dedicated ASO plan that includes all essential ASO features in one package, built for indie developers and early-stage teams.
This update was made specifically to address the concerns you mentioned. If you’d like details on what’s included now, feel free to reach out at help@appfollow.io.
— AppFollow Team
P.S. Yes, Anatoly’s comment is genuine and not fake. He is the CEO of AppFollow and believes that AppFollow should be the best platform. This sentiment remains valid.
Best ASO website with the Best customer support
Their support is super fast, and they dig right into the problem, and the resolve is even faster, their service is super amazing and accurate on higher scales, i've been working with that website and it gave me free traffic, i would say that this website is truly the best ASO website that has ever existed and still carries on, cheers to the amazing Appfollow Team!
July 6, 2021
Unprompted review
Reply from AppFollow
Thanks for review!
I like it
AppFollow is the best all-in-one service to win in appstores.
October 16, 2019
Unprompted review
Reply from AppFollow
Thank you for review!!!
Advertisement
Excellent for monitoring my app reviews…
AppFollow is excellent for monitoring my app reviews via Slack!
August 23, 2019
Unprompted review
Reply from AppFollow
Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.