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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and supportive approach, highlighting their expertise and dedication. Many people found the user experience excellent, noting the well-planned structure of learning and the ease of accessing resources through their app. The customer service is frequently described as exceptional, with individuals appreciating the personalized guidance and quick responses. However, some people were dissatisfied with aspects of the service, mentioning that classroom sessions could be drawn out or that the training didn't always feel tailored to their needs. A few other people also felt that communication was inconsistent, with different information provided by various staff members, and some expressed concerns about the workload and the pressure to complete assessments quickly.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their coaches and tutors for being... See more

User experience

Customers consistently express satisfaction with the user experience, highlighting the smooth operation from... See more

Service

Reviewers highlight ambiguous aspects of service. Many customers praise the excellent service, thorough... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the exceptional support,... See more

Application

Consumers find ApprentiFy to be a positive experience. Many reviewers highlight the fantastic course... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good classroom sessions, interactive and engaging. Some classroom sessions are drawn out and long-winded - think group work that lasts a whole day, but could be wrapped up in a few hours. The coaches... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant course to be on and both Caroline and Mark ensured we understood the whole syllabus and ensured I understood the why, when, what, how, where on all aspects of the course and espec... See more

Rated 5 out of 5 stars

Thank you, Apprentify, for helping me attain a Distinction grade in my Data Analyst Apprenticeship (Level 4). I want to sincerely thank you for your guidance and support throughout the course. The... See more

Rated 5 out of 5 stars

Apprentify has helped me learn so much about digital marketing, and now I feel confident and well prepared for the industry. I’ve had great support throughout the journey. A big shoutout to Simon for... See more


Company details

  1. Recruitment Service
  2. Business School
  3. College
  4. Institute of Technology
  5. Sixth Form College
  6. Talent Agency

Written by the company

Here at Apprentify, we pride ourselves in offering a unique approach to turn aspiring marketers into business-ready experts. We’ve dedicated time and effort to perfect our specialist apprenticeship programme – so whether you’re looking to develop your career or seeking to advance your team, we can make it happen.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

196 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Helpful and supportive

All the staff members are willing and able to help with anything that you're struggling with. I'd like to specifically give thanks to Kulwinder who was a large help throughout my apprenticeship

June 14, 2022
Unprompted review
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Reply from Apprentify

Hi Connor
Thank you for your positive review, we are thrilled to hear you were given the support you needed throughout your apprenticeship! We hope that you will consider our Digital and Technical training for the future.
Julia

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Rated 2 out of 5 stars

Not a great experience.

I don't usually post bad reviews, but I felt I had to in this situation. I left my apprenticeship early with Apprentify, believe me this was the last of my intentions and I tried my absolute best to make it work, but I just didn't feel like I was making any progress.
I was with an employer who couldn't have cared less about me or my development. I was left to struggle and muddle my way through everything with no help whatsoever. Then when work wasn't completed up to standard, I was made to feel like I couldn't do anything right, even though I was there to learn and had no experience in the field whatsoever which I'd made clear from the outset. Unfortunately, I didn't feel that I got the best support from Apprentify either.
I'm not going to name any names, but when my manager requested to push my training back as apparently "it was a busy period for the company" and they basically needed me to complete more work that made no difference whatsoever, my development coach granted this and I wasn't included in the decision. This is my learning and development we're talking about, and I had no say in the matter at all. So this meant a delay in my learning, which would've resulted in me taking longer to complete my apprenticeship. I think this was the ploy all along really.
After speaking to my DC in confidence about my worries and issues regarding the apprenticeship, I gave things a chance to change for the better. But, there was no improvement. So I had to make the difficult decision to leave my apprenticeship, which I hated doing as I felt that I had failed by not completing it, but alas it had to be done. Now I know that I made the right decision, as I'm now in a much better position. So sorry to say, but my experience with Apprentify wasn't very positive.

June 13, 2022
Unprompted review
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Reply from Apprentify

Hello there,
Thank you for your feedback.
We are sorry that your experience didn’t match your expectations. Please reach out to us at info@apprentify.com or call us on 0333 996 0165 if you wish to voice any further concerns. We’d love to make this right if you would give us the opportunity.
Julia

Rated 5 out of 5 stars

Thanks very much Dawn

Thanks very much Dawn! You helped me loads when the stress and pressures of my EPA came up, you guided me well through all information and gave me all the help I needed. You politely pushed me when my work wasn’t at the standard required, and provided a third party to talk to about my workplace and complaints, thanks!

June 8, 2022
Unprompted review
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Reply from Apprentify

Hi Mark!
Thank you for your positive review, we are thrilled to hear that Dawn supported you to be confident going through your EPA. We hope that you will consider our Digital and Technical training for the future.
Julia

Rated 5 out of 5 stars

Amazing.

Mark Benzar, thank you so much. Nothing was ever too difficult for you, and you were always willing to help me. I will be forever grateful.

My development coach was quickly transferred to Mark after a job change with my previous DC at the start of my apprenticeship, which made me anxious because it was so early on, but Mark reassured me and my boss that he'd be supportive and helpful. This was proven throughout my whole course; even when times were tough, Mark was there as a mentor and someone I knew I could go to for a chat.

Mark, I can't thank you enough.

June 8, 2022
Unprompted review
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Reply from Apprentify

Hi Caitlin!
Thank you for your positive review, we are so happy to hear that you received the support you needed throughout your apprenticeship! We hope that you will consider our Digital and Technical training for the future.
Julia

Rated 5 out of 5 stars

Alex

Always willing to help and support myself on this journey, not matter what I needed.

June 8, 2022
Unprompted review
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Reply from Apprentify

Hi Alex
Thank you for your positive review. We are so happy to hear that you have received the right support!
Julia

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Rated 5 out of 5 stars

Angel in Disguise

I had Kulwinder as my coach and I can honestly say, she has helped me so much more than I would ever have expected.

As someone who already has a University degree, I originally thought an Apprenticeship would be taking a step back. However, I soon realised that actually, it was the best choice to make. I was entering my chosen sector and I had added help and guidance along the way.

If you're thinking about an apprenticeship with Apprentify, I promise you won't regret it

May 24, 2022
Unprompted review
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Reply from Apprentify

Hi Sian
Thank you for your positive review. We are so happy to hear that you enjoyed your apprenticeship!
Julia

Rated 5 out of 5 stars

Supportive Simon

Simon was a great support throughout my apprenticeship, he always spared the time where he could to help me develop. With working within an L&D department I did face some barriers with the BUD activities but Simon always had great solutions if i did not have the right tools to complete them.
Thank you so much for your ongoing support!!

May 20, 2022
Unprompted review
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Reply from Apprentify

Hi Nicole
Thank you for your positive review. It's great to hear Simon helped you develop throughout your apprenticeship, and you were given the right tools to succeed! We hope that you will consider our Digital and Technical training for the future.
Julia

Rated 5 out of 5 stars

Great experience

Apprentify provided me with everything I needed to achieve a level 3. They taught me well, and supported all my needs. I highly recommend to anyone looking to further their education.

May 17, 2022
Unprompted review
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Reply from Apprentify

Hi Kourosh
Thank you for your positive review. We are so glad that you received the support to finish your apprenticeship. Congratulations on achieving an distinction! We hope that you will consider our Digital and Technical training for the future.
Julia

Rated 5 out of 5 stars

Great masterclasses on SEO

Great masterclasses on SEO, Google Ads and Facebook Ads. Informative and practical, lots to take away!

May 10, 2022
Unprompted review
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Reply from Apprentify

Hi Heather
Thank you for your positive review. We are so glad you've enjoyed the masterclass! We hope that you will consider our Digital and Technical training for the future.
Julia

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Rated 5 out of 5 stars

Highly recommended from a managers POV

I am the manager of an apprentice who has recently completed their Apprentify apprenticeship.

I have been so impressed from start to finish both with the quality of the course and with the support she has been given. Kulwinder has been fantastic and provided high quality support throughout as well as excellent communication with me about how I can get the most out of the course for my employee.

I would highly recommend the scheme for other employers

May 4, 2022
Unprompted review
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Reply from Apprentify

Hi Nicola
Thank you for your positive review. We are so glad you have been given the right guidance to support your apprentice! We hope that you will consider our Digital and Technical training for the future.
Julia

Rated 5 out of 5 stars

The 5* in my review is for my tutor…

The 5* in my review is for my tutor Dawn, there are areas that need considerable work, and communication between so many providers all acting as the same unit felt really confusing when trying to reach the correct person with an issue. There are definite hurdles that came with my apprenticeship, but luckily I had a tutor that was patient and didn't try to cover mistakes that where quite obviously being made. Juice Academy I haven't heard from in the past few months, despite knowing I had on going issues from the start, i was told to stay calm and everything would settle down.

A break down in communication with my employer & Juice, meant I wasn't being supported & I wasn't progressing as i should. With factors of covid & working from home, I did let a lot of this slide.

Thankfully with patience from Dawn, & constant nudges and positivity I managed to get to my EPA.
I love my job and i wouldn't have been able to get my foot in the door without it, however, they need to create a proper spec for artworkers. When you are offering a job, there needs to be avenues to progress & not rely on the workplace. A lot of my time was wasted, and I just want to write this review as a shout out to apprentify & Dawn for being the only constant bit of communication & support i had through the whole apprenticeship. She's a gem and I can't thank her enough.

May 3, 2022
Unprompted review
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Reply from Apprentify

Hi Alex
Thank you for your review. We are glad that you had a great experience with Apprentify and that you got the right support from Dawn to get to your EPA. However, we are saddened to hear that your experience with The Juice Academy wasn’t great, we are looking into this issue now. We are wishing you the best of luck with your EPA and if you wish to discuss anything else, please contact us at info@apprentify.com
Julia

Rated 5 out of 5 stars

Junior Content Producer EPA help

I can't thank Apprentify enough!
I had been completing my JCP apprenticeship with another provider, Total People, who disappeared off the face of the earth and left me in complete limbo for months!
However as soon as Apprentify picked up my training, they saw my progress and fast tracked me to EPA completion : )
Charles in particular really helped to prepare me for my EPA, who is so enthusiastic about the course and I always felt able to ask for help.
I'm pleased to say I ended with a distinction!
Although I wasn't with Apprentify for long, I can see how much they cared about me receiving my qualification.

April 20, 2022
Unprompted review
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Reply from Apprentify

Hi Hannah
Thank you for your positive review. We are so glad we could help you along with your apprenticeship. Congratulations on your distinction! We hope that you will consider our Digital and Technical training for the future.
Julia

Rated 4 out of 5 stars

As a full-time working mother

As a full-time working mother, I wasn't sure how I would manage. Apprentify provided me with professional development coaches and all relevant resources resulting in achieving a distinction.
I would highly recommend Apprientify, as they are always looking to adapt and ensure they are using the latest technologies to better the apprentice's experience.

March 23, 2022
Unprompted review
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Reply from Apprentify

Hi Emma
Thank you for your positive review. We delighted to hear that you were provided with the support you needed throughout your apprenticeship. Congratulations in receiving a distinction! We hope that you will consider our Digital and Technical training for the future.
Julia

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Rated 5 out of 5 stars

Outstanding!

Can't thank my coach (Simon) enough for all the advice and support he has provided me throughout my apprenticeship. Definitely recommend apprentify to anyone looking to develop and enhance their career. Thank you soo much guys!!

March 17, 2022
Unprompted review
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Reply from Apprentify

Hi Joel
Thank you for your feedback. We are overjoyed to hear that you have been provided with the advice and support you have needed throughout your apprenticeship! We hope that you will consider our Digital and Technical training for the future.
Julia

Rated 5 out of 5 stars

I cannot recommend Apprentify enough!

I cannot recommend Apprentify enough!

They have been helpful and supportive from start to finish. My development coach (Sharon) has been there for me every step of the way, answering any questions and spending hours checking my coursework.

All of the lessons are well thought out, informative and engaging and all of the tasks in between make sure all the knowledge I've learnt is further drilled in.

Its been a great experience, and I couldn't have hoped for a better apprenticeship.

March 17, 2022
Unprompted review
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Reply from Apprentify

Hi Amy
Thank you for you feedback! We are so happy to hear that you have enjoyed your experience with us. We hope that you will consider our Digital and Technical training for the future.
- Julia

Rated 5 out of 5 stars

Great Experience!

Hi! Just wanted to come on here and say that Apprentify have been great :) If there was something I wanted clarity on whether that was about the training or the EPA, it was well communicated. I have to give a quick shoutout to a few amazing people! Kulwinder my (development coach) has been incredible in guiding me and reassuring me. Always giving me feedback and encouragement which is what you need when under going an apprenticeship :) Emily my (Cognassist coach) has been great to chat to and go through while discussing the different Cognassist strategies. Lastly, Heather and Georgia from Juice Academy have been amazing and went above and beyond and were always willing to help! They all have been great and I have so much more to say but that's for another day haha ;) Thanks again x

March 14, 2022
Unprompted review
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Reply from Apprentify

Hi Ruqayya!
Thank you for your positive feedback. We are so glad to hear that you were provided with the encouragement and communication you needed throughout your apprenticeship. We hope that you will consider our Digital and Technical training for the future.
- Julia at Apprentify

Rated 5 out of 5 stars

Highly reccomend

The course gave our apprentice a great understanding of the wider department which can be difficult when working in a specialised role. Our apprentice was able to achieve a distinction and whilst this is a credit to him it is also a reflection of the guidance and support he received from our Development Coach who was was proactive in guiding us through the process.

March 11, 2022
Unprompted review
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Reply from Apprentify

Hi Ben
Thank you for your positive feedback. We are so glad to hear that you enjoyed the supportive environment. We hope that you will consider our Digital and Technical training for the future.
- Julia at Apprentify

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Rated 5 out of 5 stars

Changed my life.

I finished my University Degree in Music in 2018 and had been working continuously in one Hospitality job after another that I hated. I have always been a creator, whether that be music or photo or video, and was enrolled on the Junior Content Producer apprenticeship in November of 2019. Fast forward 16 months and I am about to start my new Videographer role at one of the UK's biggest companies for live music and events.

If I was to give a piece of advice to a new apprentice, it would be to never take the support for granted; any time i had any concerns or doubts at work or about my role or if i was getting too bombarded with work, there is always someone at Apprentify or Juice who will lend an ear and do their absolute best to make sure you are comfortable and calm about everything.

I would highly recommend Apprentify and Juice Academy to anyone who is wanting to delve into a field of work they are passionate about, but are just needing that helping hand on their way to making it a reality.

February 10, 2022
Unprompted review
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Reply from Apprentify

Hi George
Thank you for your positive feedback. We are so glad to hear that you enjoyed the supportive environment. We hope that you will consider our Digital and Technical training for the future.
- Julia at Apprentify

Rated 5 out of 5 stars

#SeelClub - Truly a fan club worthy Development Coach

I was surprised to see a negative review left by someone dissatisfied with their employer.

I want to leave a similar story but with a different outcome. I openly voiced my dissatisfaction with my employer - my development coach, Sharon, supported me through this period of anxiety and uncertainty and went above and beyond to find a company that was a better fit for me.

Despite a turbulent experience (through no fault of Apprentify), I managed to pull through and achieve a Distinction in my course, and I credit that wholeheartedly to my Development Coach.

If I were to take another apprenticeship, I'd be able to count them on both hands! Without a doubt, Apprentify has been the most supportive, both emotionally and with the tasks.

Shout out to the entire Apprentify team, I'm willing to bet a lot of work goes on behind the scenes to be as successful as you are.

February 8, 2022
Unprompted review
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Reply from Apprentify

Hi Josh!
Thank you for your positive feedback. We are so glad to hear that you were supported through your periods of anxiety and uncertainty. We hope that you will consider our Digital and Technical training for the future.
- Julia at Apprentify

Rated 5 out of 5 stars

Apprentify is the one

Apprentify is the one. Genuinely, I really recommend them if you're ever looking into doing an apprenticeship. The environment is supportive, encouraging and filled with people who really care, and they really give you all the tools to succeed. Thanks for all your help guys.

January 31, 2022
Unprompted review
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Reply from Apprentify

Hi Ama!
Thank you for your positive feedback. We are so glad to hear that you enjoyed the supportive environment and have been provided with the right tools to develop. We hope that you will consider our Digital and Technical training for the future.
- Julia at Apprentify

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