We purchased the Apramo Modul Mini after shopping around for a suitable stroller for our 2yr old toddler, and the Modul Mini does not disappoint! It's everything we were looking for; compact, easy... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Purchased an Ostara Fix Auto Eco for my son who outgrew his booster. Had an issue with putting the wrong delivery address but customer service resolved and amended quickly for me. The quality... See more
Ive been contacting via email and telephone and getting no reply, and now the website is 'unavailable'
Easy to order, prompt delivery and good communication with updates. Car seats are exactly as described and fit and suit child perfectly. Great price, took advantage of an offer. Very pleased, would... See more
Company details
Written by the company
From carefully conceived car seats for those very first magical moments until they’re a well travelled ‘soon to be’ teen... our range of products including car seats, boosters, portable highchairs and travel bundles are designed to make travel safe and enjoyable for you and your family.
Contact info
The Chocolate Factory, Studio 202, 2nd Floor, Clarendon Road, N22 6XJ, London, United Kingdom
- 0800 158 5815
- online@apramo.com
- apramo-online.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ive been contacting via email and…
Ive been contacting via email and telephone and getting no reply, and now the website is 'unavailable'
Impossible to contact,dreadful customer service
I bought Apramo push chair on 28/02/25, attempted to contact 28/08/25 as it developed a fault with locking the handle when open. Since then I have emailed you a further 2 times, contacted you via contact form on your website, spoken to your "helpline" twice (who claimed not to be able to deal with warranty queries) and,finally, sent a recorded letter to the address on your website. This has been returned to me unopened.
Please advise how to ask for advice with a request for help with a repair to the pushchair, I was not attempting to ask for replacement, but am now minded to request a refund as it is virtually unusable in it's current state.
It's look like amazing I buy for…
It's look like amazing I buy for kids.its great quality better then other in similar price.thanks to apramo.
Awful awful experience
Awful awful experience. The pushchair arrived it was very poor quality. I requested to return, it took over two weeks for them to send me a return label. They have now received it back and there’s so sign of a refund.
Professional
Professional, delivery service on time as mentioned on the email, great price, product as prescribed on the web
Fantastic value and quality
Bought the baby car seat and was dramatically reduced, however I can honestly say Great value for money, great quality and superb delivery
Had exactly what I needed for my granddaughters available. Thank you
Awful pram
Awful pram, not sturdy and poor suspension. Trying desperately to return it but the company aren’t getting back to me! AVOID
Very fast shipping and a very…
Very fast shipping and a very comfortable ride for baby
Good, light, manoeuvrable pushchair
Very pleased with the pushchair. It is easy and light to use. As I’m 68 with arthritis, I was particularly pleased with ease of use. My daughter was also impressed and ordered one for herself.
Desperate car lady.
Well i was really desperate for the car seat, was so pleased with the delivery, but it was the wrong car seat, I emailed them to say what had happened , I got no reply, so emailed again, no reply. i eventually found a phone number when i phoned i got through to their ware house who were very nice and polite but could not help, they passed my details on but still no response, I rung again the same thing. So if i could go below 1 star I would. The fact is i have never brought from them before and i can honestly say never again.
The car seat looked comfortable and was…
The car seat looked comfortable and was easy to install. Best of all, my 5 year old granddaughter has commented every time she's been in it. Her comments have been 'It's so comfortable' and 'I love this seat'
Excellent purchase
So happy with our purchase, bought the modul mix stroller for my grandson. Great communication and prompt delivery.
A pushchiar is so great and my baby…
A pushchiar is so great and my baby liked so much and is so comfy for my baby girl thanks apramo
I bough pram twice but after 2 or 3…
I bough pram twice but after 2 or 3 days thay cancelled my order not recommended it’s just waste of time
Definitely recommend!
Had a more known pram previously and had so many issue but this is a lovely pram. Would absolutely recommend, stylish. Takes a little getting used to but I so far love it! Reasonable delivery time as well
Pram is lovely but can't get through on…
Pram is lovely but can't get through on the phone to speak to people also there was no confirmation email as systems was down apparently but overall please with the pram

Reply from Apramo
Cancelled my order with no explanation.
Cancelled my order with no explanation.
Despite their reply stating they emailed me to tell me why they were refunding the order. This is not true, the only email I had was one that said “we are refunding your order” no explanation given as previously stated. I replied to the emailed back asking why it was refunded but had no reply.

Reply from Apramo
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







