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Apricot Insurance Reviews 

1,132
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 324 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are exceptionally helpful, polite, and thoroughly knowledgeable when discussing various insurance policies. People deeply appreciate the clear explanations and efficient customer service that make sorting out coverage completely straightforward. Some people also felt that the pricing was exceptionally competitive and offered great savings on their yearly policies. Consumers genuinely appreciate the straightforward communication and quick responses when managing their daily insurance needs and renewals. Reviewers often highlight just how patient and courteous the advisers remain during every single step of the process.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpful, professional, and friendly... See more

Service

Consumers find service to be positive, highlighting fast, friendly, and efficient assistance. Reviewers... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being extremely... See more

Price

Users describe positive interactions with price, highlighting competitive quotes and great savings compared... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how helpful, pleasant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. I found through comparison website, cost was good value for money. I wanted to complete and also to check all details were correct, I failed to ask the girl’s name who answered but... See more

Company replied

Rated 5 out of 5 stars

New House Policy. Being able to speak with competent advisers helping every step of the way. Checking with the underwriters on what needed to be checked direct and phoning you back within the hour... See more

Company replied

Rated 5 out of 5 stars

Rang up to speak about my car insurance Ryan was great reassured me that all was ok and I had nothing to worry about. He was very efficient and polite and sent over some documents that I requested imm... See more

Rated 5 out of 5 stars

Initial telephone enquiry about house insurance was completed without any bother. Luke was very helpful and courteous and followed his verbal quote with the same by email. The price was also competi... See more

Company replied


Company details

  1. Insurance Broker
  2. Auto Insurance Agency
  3. Business Insurance Company
  4. Commercial Insurance Company
  5. Home Insurance Agency
  6. Landlord Insurance Company

About Apricot Insurance

Written by the company

Committed to getting you the right insurance and the right price, every time

Apricot is an established insurance broker, with over 40 years experience. Offering comprehensive searches and a friendly and knowledgeable team of UK advisers, Apricot is the perfect choice for your insurance needs.

Do you want trusted car insurance for your vehicle, or do you need to compare home insurance quotes to make sure you get a competitive deal that is right for your individual needs? Apricot is on-hand to tailor your policy and match you with the best products, whether you want to insure your car, van, home or need landlord cover for a rental property. We have a wide range of additional products, such as breakdown cover, legal expenses, hire car, home emergency & rent protection. Offering peace of mind for any eventuality.

To compare car insurance, home insurance or van insurance just click on the links below. The company will then search our panel of insurers to find a quote that will meet your requirements. If you have any questions or queries our experienced customer service team are happy to help you complete your quotation or purchase on 02890 616 718 .

Car Insurance Van Insurance Home Insurance Landlord Insurance

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.9

All reviews

(1,132)

293 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had to change a car registration…

I had to change a car registration plate and sort my insurance out. I spoke to a woman called Ruth and she was absolutely perfect she was very clear and efficient I could not of spoke to anyone better. She was perfect.
Tom

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Competitively priced, pleasant staff

Luke and Rebecca were two pleasant helpful and informative people to work with. The quotes they got for me far undercut other local and overseas companies and would be happy to work with Apricot again.

February 10, 2026
Rated 5 out of 5 stars

Luke was super

Luke was super, very efficient and got me a great price. Very pleasant to deal with, local guy, sent me all the information I asked for and followed up when he said he would! Well done 👍

February 9, 2026
Rated 5 out of 5 stars

Excellent and polite service


Luke McVeigh the person who dealt with my insurance cover, was polite and explained every detail that he could get an insurance tailored to meet my needs.
I found Luke very helpful and took all my concerns on board , all in all an excellent service from Luke.

February 5, 2026
Rated 5 out of 5 stars

Apricot Insurance keep it local

Just off the phone with Luke from Apricot Insurance, very pleased with his professionalism, I'm pleased to say getting my house Insurance was a stress free experience, thanks for your help and very competitive price!

February 2, 2026
Rated 5 out of 5 stars

Helpful

The rep was very helpful explaining things simply to me. She also dealt with my changing requests in a helpful and efficient manner

February 2, 2026
Rated 5 out of 5 stars

Like McVeigh was extremely helpful

Like McVeigh was extremely helpful, I had a particular request regarding my house insurance and he spent a considerable amount of time getting me the right cover. He rang back whenever he said he would, even though this involved a few calls. Very pleasant and efficient

January 29, 2026

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