The pest control tech went over what was going to be done and went over the contract agreement, pest control service and answered my questions. He initially let me know what he was going to do and d... See more
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See what reviewers are saying
Calvin did an amazing job. He was very professional and did high quality pest control service. The company always does a great job. I trust and appreciate their work every time.
Company replied
Calvin Nguyen - The polite customer service was exceptional. This young man should be rewarded for his diplomacy and clarity about the pest treatment plan. Very thorough and kind.
Company replied
Every technician that has come to my house has been very kind and respectful. They spray my interior where I ask them to. We talk about what needs to be done on the exterior, but I do not watch them... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
4311 Sara Road, 87124, Rio Rancho, New Mexico, United States
- (575) 255-4128
We overthink pests so you don't have to.
3.8
Great
46 reviews
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Great Pest Control Service
The pest control tech went over what was going to be done and went over the contract agreement, pest control service and answered my questions. He initially let me know what he was going to do and did a walk around my property before spraying. He did outside first, garage and then inside last. After he completed the service, he let me know he was done and did a quick summary of what he did. Overall, an excellent service call.
October 10, 2026
Unprompted review
Reply from Aptive Pest Control - Albuquerque
Hi there,
Thank you for sharing such a detailed review of your Aptive experience! We’re thrilled to hear that your service professional took the time to review your agreement, answer your questions, and walk through your property before beginning treatment. We especially appreciate you highlighting the thorough attention given to your exterior, garage, and interior, along with the helpful summary provided afterward. That level of communication and care is exactly what we strive for with every visit. Thank you for trusting Aptive to keep your pest control needs handled!
-Jasmine, Aptive Care Team
Calvin did an amazing job
Calvin did an amazing job. He was very professional and did high quality pest control service. The company always does a great job. I trust and appreciate their work every time.
October 1, 2026
Unprompted review
Reply from Aptive Pest Control - Albuquerque
Hi Jacqueline,
Thank you for sharing such wonderful feedback about Calvin and the Aptive team! We’re thrilled that Calvin’s professionalism and quality of service stood out, and it means even more to hear that you consistently trust and appreciate the care our team provides. We’ll be sure to share your recognition with Calvin. Thank you for continuing to choose Aptive. We’re proud to keep your pest control needs handled!
-Jasmine, Aptive Care Team
Very thorough and very professional.
August 24, 2026
Unprompted review
Reply from Aptive Pest Control - Albuquerque
Hi Stephen,
Thank you for your feedback! We’re glad your Aptive service professional delivered the thorough, professional care you deserve and made sure everything was properly handled.
-Jasmine, Aptive Care Team
Eusebio did a great job
Eusebio did a great job - provided pictures of all the exterior spraying and gave a detailed description of the work he did. Very responsive and helpful.
August 8, 2026
Reply from Aptive Pest Control - Albuquerque
Hi Paul,
Thank you for recognizing Eusebio’s great work! We’re glad his photos, detailed service summary, and responsive communication gave you confidence in the exterior treatment. His helpful and transparent approach reflects how Aptive wants every service visit handled.
-Jasmine, Aptive Care Team
always very effective and quick
March 3, 2026
Reply from Aptive Pest Control - Albuquerque
Hi Charleen,
Effective results and efficient service are a combination we’re proud to consistently provide! We’re glad Aptive continues to make each visit quick while still delivering the results you count on.
Thank you for your continued trust in Aptive. We appreciate your loyalty and are happy to keep your pest control needs handled!
-Jasmine, Aptive Care Team
Overall the service is good
Overall the service is good. However I do not like the fact that I get an email a few days before, then nothing on the day of service until right before someone arrives. This means I have to wait with no idea when I'm scheduled. The last service arrived at about 4:30pm. Very inconvenient.
August 6, 2026
Reply from Aptive Pest Control - Albuquerque
Hi Sarah,
We’re glad the service itself has been positive, but we understand how inconvenient it is to spend the day waiting without a clear idea of when your service professional will arrive. Better day-of communication can make a big difference, especially when you need to plan around the visit.
Thank you for sharing this feedback with Aptive. We appreciate your business and will continue working to make sure both the service and the communication surrounding it are handled with greater care.
-Jasmine, Aptive Care Team
The salesman said he could rid us of…
The salesman said he could rid us of ants, but after a few visits still have ants. Not.happy.or satisfied with service.
July 14, 2026
Reply from Aptive Pest Control - Albuquerque
Hi Rod,
We understand how disappointing it is to sign up expecting relief from ants and still see activity after several visits. At Aptive, we want the expectations set from the beginning to match the results you experience, and we’re sorry you’ve been left feeling dissatisfied.
Please reach out to socialmedia@goaptive.com directly so we can review your service history and ongoing ant activity. We’d appreciate the opportunity to better understand what’s happening and get your concerns properly handled.
-Jasmine, Aptive Care Team
I was overwhelmed with mice and rats
I was overwhelmed with mice and rats. I tried to manage it myself but it seemed to be worse. Since Aptive Pest Control took over I do not have the problem anymore.
August 8, 2026
Reply from Aptive Pest Control - Albuquerque
Hi David,
Going from feeling overwhelmed by mice and rats to no longer dealing with the problem is exactly the kind of difference we love to hear about! We’re so glad Aptive was able to step in and provide the relief you needed.
Thank you for trusting us with such a stressful pest concern. We truly appreciate your support and are happy to know those unwanted visitors are now handled!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Albuquerque
Hi Eddie,
We’re so glad to hear your experience with Aptive has been great! Thank you for choosing us and trusting us to keep things handled. We truly appreciate having you with Aptive!
-Jasmine, Aptive Care Team
pleased with service
Showed up exactly when they said they would, and I am very pleased with their results
August 6, 2026
Reply from Aptive Pest Control - Albuquerque
Reliable timing and great results make for a pretty good combination, and we're thrilled this stood out to you, Laura and David! We’re so glad your service went as expected and that you’re pleased with the results. Thank you for choosing Aptive to handle your pest concerns!
-Alexis, Aptive Care Team
Understanding the needs of my dogs
Understanding the needs of my dogs, spiders, and just all around pleasant.
August 4, 2026
Reply from Aptive Pest Control - Albuquerque
Hi Karen,
Thank you for your wonderful review! We're so glad to hear your service professional took the time to understand your concerns, including the needs of your dogs, while addressing your pest issues. Providing thoughtful, personalized service with a friendly attitude is exactly what we strive for. Thank you for trusting Aptive to help protect your home. We truly appreciate your support!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Albuquerque
Hi John,
Thank you for your wonderful review! We're so glad to hear your service professional took the time to listen to your concerns and provide attentive service. Understanding each customer's needs is an important part of the personalized care we strive to deliver at Aptive. We've got this handled, and we truly appreciate your trust in us to help protect your home.
-Jasmine, Aptive Care Team
Request to cancel contract without fee
I called late June about the rust that is being created on my plants after treatment and was told that within 4 days I would have a local manager contact me. That did not happen. I wanted to talk to someone prior to the next treatment, especially since the mosquito treatment is not working either and I did not get a response. This round, again the tech has sprayed and created dead leafs on my plants that I call rust. I called again 7/27/26 and mentioned that same thing. Apperantly I will get a house call on Friday - but not given a specific time. I want to cancel my contract because I was told that the treatments do not harm plants. Also I don't feel the treatment for mosquitos beats Truly Nolan, as stated to me during sign up.I am not happy with the service from Aptive.
July 29, 2026
Reply from Aptive Pest Control - Albuquerque
Hi there,
Thank you for taking the time to share your experience. We're sincerely sorry to hear about the concerns you've had with your treatments, the condition of your plants, the effectiveness of the mosquito service, and the lack of follow-up after you requested to speak with a local manager. We understand why this has been frustrating, especially after your concerns were not addressed as expected.
We've got this handled, and we'd appreciate the opportunity to review your account and discuss your concerns further. Please reach out to socialmedia@goaptive.com directly so we can investigate what occurred, review the treatments and communication you've received, and work toward an appropriate resolution.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Albuquerque
Thank you for taking the time to recognize Eusebio! We're so glad to hear he did a great job and provided such thorough service. We'll be sure to share your kind words with him. Thank you for choosing Aptive to handle your pest control needs! We look forward to protecting your home from pests for years to come.
-Alexis, Aptive Care Team
Calvin Nguyen
Calvin Nguyen - The polite customer service was exceptional. This young man should be rewarded for his diplomacy and clarity about the pest treatment plan. Very thorough and kind.
July 9, 2026
Reply from Aptive Pest Control - Albuquerque
Thank you for your wonderful feedback, Marietta! We're delighted to hear that our service professional provided such exceptional customer service. It's great to know he was polite, thorough, and took the time to clearly explain your treatment plan as well. Your satisfaction means a lot to us, and we're grateful to have you as a part of Aptive!
-Alexis, Aptive Care Team
I highly recommend this company
I highly recommend this company, the staff is amazing and the tech’s that come out communicate as to when they will be out.
July 17, 2026
Reply from Aptive Pest Control - Albuquerque
Hi Vinda,
Thank you for your wonderful recommendation! We're thrilled to hear you've had such a positive experience with our team. Providing exceptional customer service and keeping our customers informed every step of the way are priorities at Aptive. We've got this handled, and we truly appreciate your trust and support. Thank you for choosing Aptive to help protect your home!
-Jasmine, Aptive Care Team
Great service and attention to detail
Great service and attention to detail. Charles Cox is my prefered tech. He takes the time to make sure everything is sprayed, and addresses all concerns for me.
July 16, 2026
Reply from Aptive Pest Control - Albuquerque
Hi Wes,
Thank you for your fantastic review! We're thrilled to hear Charles has earned your trust as your preferred service professional. His attention to detail, dedication to addressing your concerns, and commitment to providing thorough service are exactly the qualities we strive for at Aptive.
We'll be sure to recognize Charles for his outstanding work. Thank you for choosing Aptive to protect your home. We've got it handled.
-Jasmine, Aptive Care Team
Christian was extremely thorough
The technician, Christian, was very thorough. There have not been any ants in the house. I seriously considering discontinuing this service since it was not making a difference and the ants were too numerous inside the house. Thanks to Christian that is not the situation as of today.
July 9, 2026
Reply from Aptive Pest Control - Albuquerque
Hi Larry,
Thank you for taking the time to share your experience! We're thrilled to hear Christian's thorough service made such a noticeable difference. Knowing your ant issue has improved and that we've been able to restore your confidence in Aptive means a great deal to us. We'll be sure to recognize Christian for his outstanding work. Thank you for trusting Aptive to protect your home. We've got it handled.
-Jasmine, Aptive Care Team
It's working!
Every technician that has come to my house has been very kind and respectful. They spray my interior where I ask them to. We talk about what needs to be done on the exterior, but I do not watch them complete it. They send pictures of sprayed (wet) areas showing completion. Aptive has come 4 times, and I am still finding a few dead cockroaches inside the house (which means the bug spray is working). The morning after the 4th time, there were dead cockroaches within 6 feet of my front door. It makes me wonder how thorough the previous 3 technicians were on the exterior. I'd like the bugs stopped before they enter my home. I am extremely happy with Tom, the 4th technician because he sprayed so well!
Scheduling has been extremely easy, although the date ranges are limited. I like that the technicians text me when they are on their way.
Overall, I am pleased with how things are working out and am happy with Aptive's product quality.
July 11, 2026
Reply from Aptive Pest Control - Albuquerque
Hi there,
Thank you for your thoughtful review! We're glad to hear you've had positive experiences with our service professionals, especially Tom, and that you appreciate the communication, scheduling updates, and overall service. It's also great to know you're seeing results from your treatments.
We appreciate you sharing your observations about the exterior treatments as well. Feedback like yours helps us continue improving, and we're committed to making sure your pest concerns are handled with every visit. Thank you for choosing Aptive!
-Jasmine, Aptive Care Team
A couple concerns
The technician did a good job spraying everywhere, however since I switched services I have had more live bugs, and my dogs have been getting sick shortly after the service is conducted. I am unsure who to reach out to with my concern or how to proceed from here. I am not only concerned for my dogs but also paying more for a service that isn’t effective around my home.
July 1, 2026
Reply from Aptive Pest Control - Albuquerque
Hi Alec and Ashley,
Thank you for taking the time to share your concerns. We're sorry to hear that you've experienced increased pest activity and that you're concerned about your dogs becoming ill after your recent services. We understand why this would be upsetting, and we take concerns like yours seriously.
We'd appreciate the opportunity to have this handled by our team. Please email us at socialmedia@goaptive.com with your name and service address so we can review your account, discuss your concerns, and work with you toward a resolution.
-Jasmine, Aptive Care Team
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