RUN!! DO NOT SIGN UP WITH APTIVE!! They will make it near impossible to cancel your account, all while automatically scheduling services at your house (that you pay for) closer and closer together. Al... See more
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Matt arrived as scheduled. He answered all my questions and worked each room efficiently. Courteous and polite. He took pictures of my outside areas and shared with me where he treated. Good service c... See more
I have received services for the past 6+ months. Always arrive within schedule visit. Treat inside and outside and provide a summary of what was found and addresses with each service. Highly rec... See more
Enrique was very thorough, very knowledgeable about different bugs, and very conscientious in his work, both in the interior service, as well as in the garage and the outside service. He also communic... See more
Company replied
Company details
Written by the company
Aptive Pest Control in Austin, TX provides trusted residential pest control services tailored to homes throughout Travis County and the greater Austin area. Our local team helps protect against pests like ants, spiders, cockroaches, mosquitoes, rodents, and more with customized treatment plans built around your needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Austin and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
7801 North Lamar, Suite E182, 78752, Austin, TX, United States
- 15127102494
We overthink pests so you don't have to.
4.4
Excellent
240 reviews
Asks customers to review
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Allen was very professional and…
Allen was very professional and courteous. He explained everything that he treated on the outside and sent pictures of the areas he treated
October 29, 2026
Unprompted review
Bryan: A courteous Aptive Technician
Bryan had knocked on our door as we always request inside and outside service. However, my wife was using the dryer and she didn’t hear him so after he finished the outside service, Bryan left. I reached out to Bryan and asked him if he could comeback for the inside service. Bryan returned back to our home to finish the inside after he was done with his next appointment. I found Bryan to be extremely understanding, patient, kind and very comprehensive as he addressed all of our pest control issues.
October 29, 2026
Unprompted review
Good service company!!!
Matt arrived as scheduled. He answered all my questions and worked each room efficiently. Courteous and polite. He took pictures of my outside areas and shared with me where he treated. Good service company !!!
October 22, 2026
Unprompted review
I have received services for the past…
I have received services for the past 6+ months. Always arrive within schedule visit. Treat inside and outside and provide a summary of what was found and addresses with each service.
Highly recommend
February 7, 2026
RUN!
RUN!! DO NOT SIGN UP WITH APTIVE!! They will make it near impossible to cancel your account, all while automatically scheduling services at your house (that you pay for) closer and closer together. Also, who knows what they are actually doing at these services, the techs will avoid you at all costs. Pick literally any other company.
October 20, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I’ve been an Aptive customer for years
I’ve been an Aptive customer for years. They have moved with me to several different houses. They are always efficient and communicate well. Also keep most of the bugs away. I mean I still live in Texas so an occasional pest will get in but it’s rare.
March 20, 2026
Reply from Aptive Pest Control - Austin
Hi Cari,
Thank you for being such a loyal Aptive customer and trusting us to move right along with you from home to home! We’re glad our team has consistently provided efficient service, clear communication, and results that help keep those unwanted Texas pests to a minimum. Your continued confidence in Aptive means a great deal to us, and we’re proud to keep your pest control needs handled wherever you call home!
-Jasmine, Aptive Care Team
the consistency in the effort of…
the consistency in the effort of different technicians pays off with lasting results if you give it time
September 22, 2026
Unprompted review
Reply from Aptive Pest Control - Austin
We love hearing that the consistency from our local experts has made a real difference for your home, Rene! It can take a little time to see everything come together, so knowing you’ve stuck with us and are seeing lasting results means a lot. Thanks for trusting our team to keep at it and take good care of you along the way!
-Alexis, Aptive Care Team
Technician communicated well
Technician communicated well. He did a thorough job.
My only negative is not about the technician, it is that your prices are too high. I may have to drop your services and find someone less expensive.
September 21, 2026
Unprompted review
Reply from Aptive Pest Control - Austin
Hi Sue,
Thank you for recognizing the great communication and thorough care provided by your Aptive service professional. We also appreciate your honest feedback regarding pricing and understand that value is an important part of your decision to continue service. Please reach out to socialmedia@goaptive.com directly before making a final decision so we can review your account and see whether there are options that may better fit your needs. We’d love the opportunity to keep your pest concerns handled!
-Jasmine, Aptive Care Team
Fast, easy, effective
Fast, efficient, Bryan was on it and made the process easy
September 21, 2026
Unprompted review
Reply from Aptive Pest Control - Austin
Hi Chance,
Thank you for recognizing Bryan! We’re glad his efficiency and attentive service made the entire Aptive experience feel easy and hassle-free. We’ll be sure Bryan’s great work is recognized. Thank you for trusting him to keep everything handled!
-Jasmine, Aptive Care Team
Enrique was very thorough
Enrique was very thorough, very knowledgeable about different bugs, and very conscientious in his work, both in the interior service, as well as in the garage and the outside service. He also communicated with photos about what he had done outside, and followed up with great information. Thanks so much Enrique! You did a superb job today and we are grateful to have you as our pest control expert!
September 18, 2026
Unprompted review
Reply from Aptive Pest Control - Austin
What an incredible shoutout for Enrique, Mary! We’re so glad his knowledge, thoroughness, and attention to detail stood out throughout every part of your service. Taking the time to keep you informed with photos and helpful follow-up makes the experience that much better. We’ll be proud to share your kind words with Enrique. Thank you for choosing Aptive and recognizing the care he put into your home!
-Alexis, Aptive Care Team
Aptive was great the first time i was with them and now that i went back to them i couldnt be more pleased!
Dylan provided great service today inside and out of our home. He was very polite and explained everything he was doing.
September 11, 2026
Unprompted review
Reply from Aptive Pest Control - Austin
Hi Loretta,
Thank you for recognizing Dylan! We’re glad he provided thorough service both inside and outside your home while keeping you informed throughout the treatment. His polite approach and clear communication reflect the experience we strive to provide at Aptive. Thank you for trusting Dylan and our team to keep your home handled!
-Jasmine, Aptive Care Team
Great communication with my tech
Great communication with my tech. He kept me up to date on his arrival, asked if I had any particular problems to check, then he left photos and a detailed message about his work.
September 8, 2026
Unprompted review
Reply from Aptive Pest Control - Austin
Hi Paula,
Thank you for sharing your experience with Aptive! We’re glad your service professional kept you informed throughout the visit, checked in about any specific concerns, and followed up with photos and detailed notes about the work completed. That level of proactive communication and transparency is exactly what we strive for. Thank you for trusting Aptive to keep your pest concerns handled!
-Jasmine, Aptive Care Team
Daelin did a great job addressing all…
Daelin did a great job addressing all the concerns that needed attention to. He also sent a message that he was on his way and when he arrived. Very professional
September 8, 2026
Unprompted review
Reply from Aptive Pest Control - Austin
Hi Peter,
Thank you for recognizing Daelin’s great service! We’re glad he gave each of your concerns the attention they needed and kept you informed when he was on the way and when he arrived. That combination of communication and professionalism is exactly what we strive for at Aptive. We’ll be sure to pass along your appreciation to Daelin. Thank you for trusting us to keep your pest concerns handled!
-Jasmine, Aptive Care Team
Professional agent and he took care of…
Professional agent and he took care of all the areas inside and outside.
August 28, 2026
Unprompted review
Reply from Aptive Pest Control - Austin
Thank you for the great feedback, Lynette! We’re glad our local expert provided professional, thorough service and made sure the areas both inside and outside your home received attention. We appreciate you choosing Aptive and look forward to handling your needs for years to come!
-Alexis, Aptive Care Team
Definitely glad I chose to use Aptive Pest Control
Ken does a fantastic job - discovered wasp nest I had not seen - was very very thorough in treating inside and outside my home - just very professional, courteous, and a pleasure having him here. Highly impressed with the service I've been given. Thank you VERY much Ken!!!
August 21, 2026
Unprompted review
Reply from Aptive Pest Control - Austin
Hi Betty,
Thank you for highlighting Ken’s exceptional work! His attention to detail in discovering the hidden wasp nest and thoroughly treating both the interior and exterior of your home reflects the care we strive to provide at Aptive. We’re thrilled his professionalism and courtesy made such a strong impression. We’ll be sure Ken receives your appreciation for keeping everything handled!
-Jasmine, Aptive Care Team
Excellent service
Excellent service. Professional and efficient. Friendly and very pleasant 😊.
August 11, 2026
Unprompted review
Reply from Aptive Pest Control - Austin
Hi Paul,
We love hearing that your service was not only professional and efficient, but friendly and pleasant too! 😊 That combination is exactly the experience we want every Aptive customer to have.
Thank you for choosing Aptive and sharing the kind words. We’re happy to keep your pest control needs handled with care!
-Jasmine, Aptive Care Team
Technician has excellent communication…
Technician has excellent communication skills and work performed at our home was very thorough.
August 6, 2026
Unprompted review
Reply from Aptive Pest Control - Austin
Hi John,
Thank you for your wonderful review! We’re thrilled to hear your service professional provided excellent communication and a thorough treatment of your home. Keeping customers informed while making sure the job is done with care and attention to detail is exactly the experience we strive for at Aptive. Thank you for trusting us to help keep your home protected!
-Jasmine, Aptive Care Team
I spoke with Terrance -- as he was…
I spoke with Terrance -- as he was applying the Pest Control products. He was very nice and very knowledgeable. He assured me that he would take care of the problems.
August 6, 2026
Unprompted review
Reply from Aptive Pest Control - Austin
Hi there,
Thank you for your wonderful review! We’re so glad Terrance made such a positive impression with his friendly and knowledgeable service. It’s great to know he took the time to speak with you, understand your concerns, and give you confidence that your pest issues would be addressed. We’ll be sure to share your kind words with Terrance. Thank you for trusting Aptive to help keep your home protected!
-Jasmine, Aptive Care Team
Expert services
Texted me prior to arrival, and again when he arrived. Service provider (Moe) inquired about my observations so he could personalize today’s treatment. He also followed up with a report of exactly what he did and what to expect. Tremendous service. Thank you.
July 29, 2026
Reply from Aptive Pest Control - Austin
Hi Mary,
Thank you for your wonderful review! We're thrilled to hear Moe provided such an exceptional experience. It's great to know he kept you informed every step of the way, took the time to personalize your treatment based on your observations, and followed up with a detailed service report. We'll be sure to share your kind words with Moe. Thank you for trusting Aptive to help protect your home!
-Jasmine, Aptive Care Team
Last service Tech txt at 7:08am
Last service Tech txt at 7:08am, that he was appx 45 mins out. Completed service appx 8am and txt me when complete. I was home; however, I was still sleeping, and didn't here a knock on the door or my doorbell, as I have Labrador retrievers and they would have woke me if they heard anyone at the door. One thrid of the service was done, and my back gate was left ajar. This is unacceptable. Once I settled down and decided what I wanted to say, I txt the service Tech back. I've received no reply from the service Tech. Today I called to cancel the service and the Aptive customer support person I was trying to talk with wasn't working well either, so I asked to speak to her Supervisor and she replied "I am the Supervisor." So all said, she was making a case to send to someone else to review and contact me. I feel is she was the Supervisor, this is unnecessary. Also, I was going to have to pay to cancel the Contract, due to poor service, not once but twice. I appreciate the offer to come back out and complete the service, with a Journey man Tech; however, I don't want to deal with anyone else that doesn't ring the door bell, or who may leave my back gate ajar. Now I'm waiting again for someone to review the information and contact me.....
July 21, 2026
Reply from Aptive Pest Control - Austin
Hi Debra,
Thank you for taking the time to share your experience. We're sincerely sorry to hear about the service and communication issues you've encountered. We understand how concerning it is to have only part of your property treated, your gate left open, and your follow-up message go unanswered. We also recognize how frustrating your cancellation experience has been, and this is not the level of service we strive to provide at Aptive.
We've got this handled, and we'd appreciate the opportunity to make things right. Please reach out to socialmedia@goaptive.com so we can review your account, investigate what happened, and work toward a resolution that addresses your concerns.
-Jasmine, Aptive Care Team
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