The technician texted as to the time of his arrival, and he arrived on time, was friendly, worked promptly and sent pictures of the work areas.
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See what reviewers are saying
Aptive hires some of the best people. They love their jobs and can communicate well with customers. They have knowledge and understanding of their position and are friendly and courteous.
Company replied
I recently had a service visit from Aptive, and I am very happy with the experience. My technician was incredibly thorough, focusing on seasonal pests like ants, spiders, and silverfish. They to... See more
Company replied
Since day 1, we have requested to be "first" on the list, or early morning spraying. We have had about 10 services, and not 1 has been before 11am, some as late as 6PM. Techs all seem just fine, and... See more
Company replied
Company details
- #2 of 5 best companies in Pest Control Service
Written by the company
Aptive Pest Control in Austin, TX provides trusted residential pest control services tailored to homes throughout Travis County and the greater Austin area. Our local team helps protect against pests like ants, spiders, cockroaches, mosquitoes, rodents, and more with customized treatment plans built around your needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Austin and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
7801 North Lamar, Suite E182, 78752, Austin, TX, United States
- 15127102494
We overthink pests so you don't have to.
4.5
Excellent
207 reviews
Asks customers to review
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Reply from Aptive Pest Control - Austin
Hi Melanie,
Thank you so much for taking the time to share this! We’re really glad to hear your service has consistently been great and that Joseph did such a thorough job during your visit.
At Aptive, our goal is to make every service feel dependable, detailed, and fully handled from start to finish, so it means a lot to know that came through. We truly appreciate you choosing Aptive and are always here whenever you need us.
-Jasmine, Aptive Care Team
Good Representative for Aptive
The technician texted as to the time of his arrival, and he arrived on time, was friendly, worked promptly and sent pictures of the work areas.
May 21, 2026
Reply from Aptive Pest Control - Austin
Hi Sue Ann,
Thank you for taking the time to share this. We’re really glad to hear you consistently have a great experience with our Aptive service professionals, that kind of reliability is exactly what we strive for on every visit. At Aptive, we take a we’ve got it handled approach so you can feel confident each appointment is taken care of with consistency and attention to detail. We appreciate you choosing Aptive and trusting us with your home.
-Jasmine, Aptive Care Team
Ramiro's Survey Response
Aptive hires some of the best people. They love their jobs and can communicate well with customers. They have knowledge and understanding of their position and are friendly and courteous.
May 16, 2026
Reply from Aptive Pest Control - Austin
Hi Ramiro,
Thank you for choosing Aptive and sharing such kind feedback! We’re so glad to hear our service professionals have made a positive impression through their professionalism, communication, and friendly service. We take a lot of pride in the people who represent Aptive, and it means a lot to know that shows in your experience.
At Aptive, we want you to feel confident knowing your home is cared for and everything is handled with knowledge, respect, and consistency from start to finish, because that’s what we’ve got this handled is all about.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Austin
Thank you for sharing this with us, Sharon! It's great to hear you received excellent service from our team. Providing reliable, high-quality care so your concerns are fully handled is always our goal, and we're so glad you've been satisfied. It's always a pleasure to treat your home, and we're grateful to have you as a part of Aptive!
-Alexis, Aptive Care Team
As always the attention to details and…
As always the attention to details and the communication were excellent
May 15, 2026
Reply from Aptive Pest Control - Austin
Hi Celina,
We really appreciate you taking the time to share this, and it’s great to hear the attention to detail and communication continue to stand out for you. At Aptive, we know those small but important touches make a big difference in how confident you feel about your service. We’re glad your experience has stayed consistently positive, and we’ve got it handled for you moving forward.
-Jasmine, Aptive Care Team
Communicative & Considerate
Communicative, thorough and effective treatment. The staff shows care and respect for our property.
May 6, 2026
Reply from Aptive Pest Control - Austin
Hi Mike,
Thank you for taking the time to share your experience! We’re happy to hear the Aptive team has been communicative, thorough, and effective while also showing care and respect for your property. Providing service that leaves customers feeling confident their home is in good hands and well handled is exactly what we strive for. We truly appreciate your support and thank you for being part of the Aptive family!
-Jasmine, Aptive Care Team
No ethics or integrity
No ethics or integrity. This experience was forced upon me by 2 rude sales reps who knocked on our door that said no soliciting. The female of the two reps smirked rudely when I pointed out the sign and pompously claimed "oh I don't have my contacts on today so I can't read that". Funny that my security camera has her waiving at the camera on her approach from plenty far away to indicate she can see fine. Both reps claimed they had the permits required to knock in our neighborhood, and then refused to provide them. The company says: "Aptive sales representatives will always have a verifiable ID badge." Both reps refused to give permits, sales ID badges, or even a business card. Then calling into the main company to complain, I was told they were going to connect me to someone who would help me address this, and then they hung up on me. Fortunately I have 2 videos both with audio, plus the recorded phone call, and I found neighbors with similar experiences of the same two people. Once I've received the videos from my other neighbors, I'm posting all of them to many social media platforms next week. I won't go to that extent if I get a call from a manager (and a response to this message) who proves this is being fixed and not taught as a sales tactic since it is illegal, as well as verification that the rep is fired or a direct apology received from that rep via phone. Photo attached is of the reps who are committing criminal trespass under Texas Penal Code $30.05. My name and phone number was left with the 2nd rep I talked with on the phone when calling in to the main company line.
May 9, 2026
Unprompted review
Reply from Aptive Pest Control - Austin
Hi Stephen,
We’re very sorry to hear about this experience and appreciate you bringing it to our attention in such detail. What you’ve described is not the standard of conduct we expect from anyone representing Aptive, and we take concerns about professionalism, transparency, and respect very seriously.
Aptive requires all sales representatives to follow strict guidelines, including respecting “no soliciting” signage and clearly identifying themselves with verifiable identification. We also do not condone any behavior that feels dismissive, misleading, or disrespectful to homeowners. Based on what you’ve shared, this situation needs immediate review, and we want to ensure it is fully investigated and appropriately addressed by our leadership team.
We’d like to connect with you directly so we can review the details, including the footage and call experience you mentioned, and ensure this is handled properly. Please reach out to socialmedia@goaptive.com so we can escalate this right away and make sure it’s fully handled with the seriousness it deserves.
We appreciate you bringing this forward, and we’re committed to addressing it the right way.
-Jasmine, Aptive Care Team
professional and detailed pest control provider
I recently had a service visit from Aptive, and I am very happy with the experience. My technician was incredibly thorough, focusing on seasonal pests like ants, spiders, and silverfish.
They took the time to treat all the critical areas, including:
• The perimeter and various entry points of the home.
• High-up spots like eaves and around windows and doors.
• Specific hotspots found throughout the property.
I really appreciated the clear communication—they explained that I should see a gradual reduction in pest activity over the next few weeks as the treatment settles in. They even attached photos of the work performed, which provides great peace of mind and shows a high level of accountability.
It is clear the team aims for a "10/10" service. If you're looking for a professional and detailed pest control provider, I highly recommend them!
May 9, 2026
Reply from Aptive Pest Control - Austin
Hi there,
We really appreciate you taking the time to share such a detailed review! It’s great to hear your Aptive service professional delivered a thorough seasonal treatment and focused on key areas like entry points, eaves, and other hotspots around your home.
We’re especially glad the communication and photo documentation gave you peace of mind, that level of transparency and accountability is something we truly value.
At Aptive, we believe pest control works best when everything is handled with consistency, attention to detail, and clear expectations, so you know exactly what’s being done and what to expect next. Thank you for the recommendation and for trusting Aptive to help protect your home!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Austin
Hi Shelley,
Thank you for sharing your experience and for choosing Aptive! We’re really glad to hear Terence was polite, professional, and thorough during your service visit.
That level of care and attention is exactly what we strive for on every home we service. At Aptive, we work to make sure everything is handled with consistency and care so you can feel confident your home is in good hands.
We truly appreciate your feedback and support!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Austin
It's absolutely wonderful to know that you've had such a great experience with our service so far! Your satisfaction means the world to us, and you can count on our team to continue doing what's needed to ensure your concerns are handled to the best of our ability. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Austin
We love to hear this, Thomas! Providing reliable, punctual service is incredibly important, and we're so glad these qualities stood out to you. It's always a pleasure to handle your pest control needs, and we're grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Austin
It’s great to hear the service continues to be efficient and courteous, G! Consistency like that really makes a difference in the overall experience, and we're glad it stood out to you. Thank you for choosing Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Austin
It's great to hear that our service professional was helpful and provided great communication throughout the treatment, Maurice! That level of support and clarity is exactly what we aim for. We appreciate your feedback and your trust in Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Austin
Thank you for sharing this, Jim. I understand how an 8-hour arrival window can feel like a lot of time to wait and makes planning your day difficult. We’re always looking for ways to improve scheduling clarity and make visit timing more convenient. In the meantime, we can also help review your account to ensure you’re receiving the most accurate updates and communication around your appointment windows.
If you’d like, please email socialmedia@goaptive.com with your service address, and I’ll make sure your feedback is properly documented and reviewed!
-Alexis, Aptive Care Team
Excellent service
Excellent service. Representative Eric was friendly, efficient and knowledgeable.
April 22, 2026
Reply from Aptive Pest Control - Austin
We’re really glad to hear you had an excellent experience and that Eric was friendly, efficient, and knowledgeable, Paul! That combination is exactly what we aim for on every visit. We appreciate your feedback and the opportunity to help handle your pest concerns with our service here at Aptive!
-Alexis, Aptive Care Team
They always handle our pest issue…
They always handle our pest issue quickly and efficiently
April 7, 2026
Reply from Aptive Pest Control - Austin
Hi Lynn,
We really appreciate you taking the time to share this, thank you for choosing Aptive. It’s great to hear our team has been able to address your pest concerns quickly and efficiently, that’s exactly the kind of reliability we aim for.
At Aptive, our goal is to make sure your home feels like it’s always handled with care and urgency when issues come up, so you can have peace of mind. We’re glad to have you as part of the Aptive family and look forward to continuing to keep things handled for you.
-Jasmine, Aptive Care Team
Paul was great and did the service.
Paul was great and did the service.
Only minus I will give is the aptive online portal. I have to call reschedule all the time.
I requested the agent that I need the service quaterly but still they schedule every month.
It is little inconvinience but again field technician's service is great.
April 26, 2026
Reply from Aptive Pest Control - Austin
Hi Kartik,
I really appreciate you sharing this, and I’m glad to hear Paul took great care of your service, I’ll make sure that recognition gets passed along to him. At Aptive, it’s important to me that not only the in-home service feels solid, but that the behind-the-scenes scheduling is just as smooth and reliable.
I hear you on the inconvenience with the portal and the recurring scheduling issue, that’s not the experience we want you dealing with. I want to make sure this is fully handled for you, so your quarterly preference is accurately reflected and sticks moving forward. If you’re open to it, please reach out to us at socialmedia@goaptive.com so I can personally take a look at your account and get this handled the right way.
-Jasmine, Aptive Care Team
Always good service!
On time and kept me informed all the time. Sent pictures of areas he treated and addressed the items of concern.
April 18, 2026
Reply from Aptive Pest Control - Austin
Hi Julie,
It’s great to hear your service professional kept you informed every step of the way and took the time to share photos and address your concerns, that kind of communication really matters. At Aptive, I aim to make sure everything feels clear, thorough, and fully handled from start to finish.
Thank you for choosing Aptive, I appreciate you trusting us with your home and look forward to continuing to keep things handled for you.
-Jasmine, Aptive Care Team
Great tech
Great tech , fulfilled all of the house needs . Rodney called prior to leaving to make sure all of the problem areas of our house were covered. He went above and beyond for us, covering our septic tank area. Truly appreciate caring for our home.
April 10, 2026
Reply from Aptive Pest Control - Austin
Thank you so much for taking the time to share your wonderful experience with us, Tania! We are thrilled to hear that Rodney was able to fulfill all of your home's needs and went above and beyond to ensure every problem area was thoroughly handled. Your satisfaction is always our top priority, and we're grateful you've chosen Aptive to help protect your home from unwanted pests!
-Alexis
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