Initially serviced neighbor's house instead of mine. Had to call to reschedule. Tech's initial email states he will text when leaving previous location and text again when arriving. Received neithe... See more
Company replied
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Aptive always lets me know when they will be servicing our home. The technician also texts for an approximate arrively the day of service. All the technicians have been very helpful, willing to do any... See more
Company replied
Also notify me of the time the service person will be at my residence, he does a very thorough job and posts pictures of the areas of concern.
Before beginning my home’s treatment, Andrew came to my front door to discuss any current concerns. I talked to him about two areas of pest concern, and he paid special attention to treating those are... See more
Company replied
Company details
- #2 of 5 best companies in Pest Control Service
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
4722 Interstate Dr, #A, 45246, Cincinnati, OH, United States
- 15136435486
We overthink pests so you don't have to.
4.6
Excellent
123 reviews
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Also notify me of the time the service…
Also notify me of the time the service person will be at my residence, he does a very thorough job and posts pictures of the areas of concern.
May 16, 2026
Excellent Communication with the…
Excellent Communication with the technician. He did everything I asked.
May 22, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Service tech lets I know when arriving
Service tech lets I know when arriving. Are able to text info and ask questions when not at house. They listen and ask.
May 16, 2026
Reply from Aptive Pest Control - Cincinnati
Hi Sandi,
Thank you for being part of the Aptive family and sharing this feedback! We’re glad to hear your service professional kept you informed before arriving and made communication easy through texting when you weren’t home. It’s great to know they also took the time to listen and ask the right questions. At Aptive, we focus on making every step clear, responsive, and fully handled so you always feel connected and confident in your service. We appreciate you choosing Aptive!
-Jasmine, Aptive Care Team
Farron and kenneth I believe were theor…
Farron and kenneth I believe were theor names from Aptive. They did a very professional and thorough job. I was very pleased with the results.
May 14, 2026
Reply from Aptive Pest Control - Cincinnati
Thank you for taking the time to share this with us, Anthony! I’m glad to hear Farron and Kenneth delivered a professional, thorough service and that you were pleased with the results. That kind of consistency and attention to detail is exactly what we aim for, and it’s great to know it came through in your experience. We’re truly grateful you’ve chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Courteous and knowledgable staff
May 7, 2026
Reply from Aptive Pest Control - Cincinnati
Hi Penny,
Thank you for the kind words and for choosing Aptive! We’re really glad to hear our team came across as courteous and knowledgeable. That combination is something we take a lot of pride in, making sure every interaction feels respectful and every service is backed by expertise.
At Aptive, we aim to keep things simple and stress-free for you, so you can feel confident everything is handled the right way from start to finish. We truly appreciate your support and look forward to continuing to serve you!
-Jasmine, Aptive Care Team
Technician was great
Technician was great. Told me about everything he was going to do. Listened to my concerns. Thank you.
April 28, 2026
Reply from Aptive Pest Control - Cincinnati
We really appreciate you sharing this with us, Paul! It’s great to hear that our service professional took the time to walk you through the service and listen closely to your concerns. Clear communication like that really helps create a comfortable and confident experience, and we're glad you've been satisfied. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Cincinnati
Hi Julie,
We really appreciate you taking the time to share this, thank you for choosing Aptive. It’s great to hear the service matched exactly what you requested, that alignment and follow-through is something we work hard to get right on every visit. We’re glad everything met your expectations and will continue focusing on keeping things simple, clear, and fully handled, we’ve got this handled.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Cincinnati
Hi Kerry,
We really appreciate you sharing this, thank you for choosing Aptive. It’s great to hear you’ve had strong communication and solid follow-up from our team, that consistency is something we take a lot of pride in.
We’re glad the experience has felt clear and dependable, and we’ll keep working to make sure everything continues to be communicated well and fully handled from start to finish. At Aptive, we’ve got this handled.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Cincinnati
We’re so glad to hear you’ve found our service professionals friendly and knowledgeable, Todd! That combination of approachable service and expertise is exactly what we strive for on every visit, and it’s great to know it’s been your experience. It's always a pleasure to handle your pest control needs, and we're grateful to have you as a part of Aptive!
-Alexis
Just had an appointment as a callback…
Just had an appointment as a callback for a problem. Took care of the issue and went well beyond knocking down webs, etc. Great job.
April 23, 2026
Reply from Aptive Pest Control - Cincinnati
Hi there,
Thank you for sharing this, we’re really glad to hear your callback appointment went smoothly and that the service professional went above and beyond just knocking down webs to fully address the issue. That’s the kind of thorough care we strive for at Aptive, making sure concerns are truly taken care of, not just touched on.
We appreciate you trusting us to follow through, and we’re always here whenever you need us, we’ve got this handled.
-Jasmine
Reply from Aptive Pest Control - Cincinnati
Thank you so much for taking the time to share your positive experience with us, Eva! It's great to hear that our team was able to communicate effectively and deliver a professional service that met your expectations. Your feedback is incredibly valuable to us and reinforces our commitment to excellence. If you ever need assistance in the future, don't hesitate to let us know. We appreciate your trust in Aptive to handle your pest control needs!
-Alexis
always very flexible with appointments…
always very flexible with appointments and always doing reservice if we have any issue without any charges without any questions or any fuss. We have beenn using them for past 7-8 years and NEVER had any problem.
April 17, 2026
Reply from Aptive Pest Control - Cincinnati
It's absolutely wonderful to hear that you have been satisfied with our services for the course of so many years, Tariq! We're so happy that our flexibility with appointments and commitment to handling any issues have met your expectations. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing the best treatments available. If there's anything more we can do for you, please don't hesitate to reach out. Thanks for being the best part of Aptive!
-Alexis
I love the thorough communication with…
I love the thorough communication with the Aptive employees. Ramone always continues to update me with what is happening around my house. And make sure my voice is here if I express any concerns. I appreciate the service and patience received.
April 9, 2026
Reply from Aptive Pest Control - Cincinnati
Hi Lorraine,
Thank you for sharing such thoughtful feedback! We’re really glad to hear you’ve had such strong communication with our Aptive team and that Ramone consistently keeps you updated on what’s happening around your home while also making sure your concerns are heard. That kind of attentive, patient service is exactly what we strive for.
Keeping everything clearly communicated and taken care of is how we make sure things are truly handled the right way, so you always feel informed and supported. We truly appreciate you choosing Aptive and trusting us with your home!
-Jasmine
Reply from Aptive Pest Control - Cincinnati
Hi Vicki,
Thank you for sharing this feedback! We’re glad to hear your Aptive service professional was easy to work with and took the time to listen to your concerns. That kind of communication is a big part of making sure you feel heard and confident in the service you’re receiving.
At Aptive, that’s exactly how we aim to keep things handled, with care, attention, and a focus on what matters most to you. We appreciate you choosing Aptive!
-Jasmine
Receiving reminders of an upcoming…
Receiving reminders of an upcoming appointment is very nice and on the day of the service, the tech sends a text that he/she is on their way. Once here, they let you know. They are always friendly, efficient and this time I asked them to be sure to spray for ticks and he pleasantly did so.
April 14, 2026
Reply from Aptive Pest Control - Cincinnati
Hi Jean,
Thank you for the thoughtful feedback. We’re really glad to hear the appointment reminders and day-of updates help keep things clear and convenient for you. It’s also great to know your service professional was friendly, efficient, and responsive to your request for tick treatment, that’s exactly the kind of service we aim to deliver at Aptive.
We appreciate you trusting us with your home and are happy to hear your needs were listened to and properly handled during your visit. If you ever need anything in the future, we’re always here and ready to help keep things handled for you.
-Jasmine
Aptive with great service.
Aptive always lets me know when they will be servicing our home. The technician also texts for an approximate arrively the day of service. All the technicians have been very helpful, willing to do anything we ask and explain what is being used and how it works. They even come back inbetween service if there is a problem.
April 9, 2026
Reply from Aptive Pest Control - Cincinnati
Hi Debbie,
Thank you for taking the time to share this thoughtful feedback and for being part of the Aptive family. We’re glad to hear our communication, from service notifications to day-of arrival texts, has helped make your experience smooth and reliable.
It’s great to know your service professionals have been helpful, informative, and willing to go the extra mile, including follow-ups when needed. That level of care is exactly how we make sure everything is handled with confidence and consistency.
We appreciate you choosing Aptive and allowing us to keep things handled for your home.
-Jasmine
Aptive works!
the workers are pleasant, friendly, and willing to listen to my concerns and discuss the way they can help with the problem. I did let them know how much the insect population in my house has decreased since I starting using Aptive.
April 10, 2026
Reply from Aptive Pest Control - Cincinnati
Hi there,
Thank you so much for sharing this thoughtful feedback! We’re really glad to hear our team has been pleasant, friendly, and willing to listen and talk through solutions with you.
At Aptive, we believe strong communication and a tailored approach make all the difference, so it’s especially great to hear you’re also noticing a decrease in insect activity since starting service. That’s exactly what we aim for, and it’s great to know things feel handled and moving in the right direction. We truly appreciate your trust in us!
-Jasmine
My 2nd season
My 2nd season. Customer service is always pleasant and field techs are always friendly and knowledgeable.
April 4, 2026
Reply from Aptive Pest Control - Cincinnati
Hi Mike,
Thank you for being a returning customer and for sharing this kind feedback! We’re really glad to hear your experience with Aptive has stayed consistently positive through your second season, from pleasant customer service to friendly, knowledgeable service professionals in the field.
At Aptive, we work hard to build that kind of reliability and familiarity year after year. It means a lot to know things continue to feel handled and dependable for your home. We truly appreciate your continued trust in us!
-Jasmine
Great Service
I always get a notice of his arrival within 60 minutes, which is helpful knowing when they will arrive so they can gain access. The tech was very good at explaining the process and carrying out his task. The pests have definitely gone away due to their diligence.
April 9, 2026
Reply from Aptive Pest Control - Cincinnati
We appreciate your feedback, Will! We're so glad you appreciated the timely notifications and the thoroughness of our service professional. It's wonderful to know that our efforts have successfully handled your pest concerns. Your feedback is incredibly valuable to us, and we're delighted to have earned your trust and a 5-star rating. If you ever need further assistance, please don't hesitate to reach out. Thanks for being the best part of Aptive!
-Alexis
Reply from Aptive Pest Control - Cincinnati
Hi Ed,
We’re thrilled to hear you feel Aptive does a great job! At Aptive, we take pride in handling every detail with care so your home stays protected and your experience is seamless. You can always count on us, we’ve got this handled, and we truly appreciate you being part of the Aptive family!
-Jasmine
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