Salesperson was fantastic and the technician I saw on the first day was very attentive and explained things, I.e. couldn’t treat the lawn because I let my chickens free range and they couldn’t spray w... See more
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Excellent Customer Service. Patrick did an excellent job and made sure it was done thoroughly and was thoughtful enough to let me know everywhere he treated and areas of concern. Thank you for getting... See more
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I was thoroughly impressed. I called Aptive to inform them that I had wasp nests forming in my doorway. They sent out a representative the next day. He removed the nests and found more within my... See more
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From the initial introduction, our experience with Aptive has been great so far. The signup process and our first couple of treatments have gone smoothly. Very pleased with the service and team member... See more
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Company details
- #2 of 5 best companies in Pest Control Service
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
2525 East Royalton Rd, 44147, Broadview Heights, OH, United States
- 12166771645
We overthink pests so you don't have to.
4.6
Excellent
229 reviews
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Excellent Customer Service
Excellent Customer Service. Patrick did an excellent job and made sure it was done thoroughly and was thoughtful enough to let me know everywhere he treated and areas of concern. Thank you for getting rid of the horrible spider webs and all the spiders. It looks so amazing now and no more pest around the pool. Thank you!
July 11, 2026
Reply from Aptive Pest Control - Cleveland
Hi Shannon,
Thank you for your wonderful feedback! We're thrilled to hear that Patrick provided such thorough, thoughtful service and took the time to explain the treatments and areas of concern. It's great to know you're already seeing a difference with the spider webs, spiders, and pests around your pool. We'll be sure to share your kind words with Patrick and the team. Thank you for choosing Aptive to help protect your home. We've got this handled!
-Jasmine, Aptive Care Team
Great sales people, need better technicians.
Salesperson was fantastic and the technician I saw on the first day was very attentive and explained things, I.e. couldn’t treat the lawn because I let my chickens free range and they couldn’t spray within 15 feet of our garden. The two other technicians who showed up after the initial visit, didn’t seem to be aware of these same stipulations and sprayed right around the garden.
July 14, 2026
Reply from Aptive Pest Control - Cleveland
Hi Kristen,
Thank you for sharing your experience. We're glad to hear your salesperson and initial service professional provided excellent service and took the time to explain the treatment plan and the precautions around your chickens and garden. However, we're sorry to hear that those instructions were not followed during subsequent visits. We understand how concerning that would be.
Please reach out to socialmedia@goaptive.com directly with your service address so we can review your account, ensure those property-specific notes are clearly documented, and help prevent this from happening again. At Aptive, we're committed to delivering consistent service, and we'll work to get this handled.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Cleveland
Hi Trudie,
Thank you for your feedback! We're so glad to hear you're enjoying a protected home with no spiders or ants inside. That's exactly the kind of result we strive to deliver at Aptive. We appreciate your trust in our team and look forward to continuing to keep your home protected. We've got it handled.
-Jasmine, Aptive Care Team
it seems my monthly visits are…
it seems my monthly visits are haphazard as far as maintenance goes...If I call with an issue, seems to be handled well
June 23, 2026
Reply from Aptive Pest Control - Cleveland
Thank you for sharing your feedback, T. We're glad to hear our team has been responsive when you've reached out with a specific concern, though we're sorry to learn your routine service visits have felt inconsistent. We appreciate you bringing this to our attention, as consistency is an important part of the experience we want to provide.
Please email socialmedia@goaptive.com with your service address and any additional details so our team can review your service history and better understand your concerns. We'd appreciate the opportunity to help and hope to hear from you soon!
-Alexis, Aptive Care Team
Very Pleased
From the initial introduction, our experience with Aptive has been great so far. The signup process and our first couple of treatments have gone smoothly. Very pleased with the service and team members we’ve encountered so far.
June 4, 2026
Reply from Aptive Pest Control - Cleveland
Hi Daniel,
Thank you for sharing your experience. We’re so glad to hear that your initial interactions with Aptive have been positive and that the signup process and early treatments have gone smoothly.
It’s especially great to know our service professionals have made a strong impression so far. We truly appreciate the opportunity to serve you and look forward to continuing to provide reliable service that keeps everything handled with care.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Cleveland
Thank you for your kind words, Mike. We're delighted to hear that you've had a wonderful experience with our team and that our service professionals have made such a positive impression. Providing professional, reliable service is something we strive for every day.
We truly appreciate your feedback and are grateful for the opportunity to handle your pest control needs. Thank you again for choosing Aptive!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Cleveland
Hi Anita,
Thank you for taking the time to share your feedback. I’m really sorry to hear that you haven’t seen the improvement you were expecting.
We understand how frustrating it can be when results don’t match your expectations, and we’d appreciate the opportunity to better understand what you’re experiencing and help address it. Please reach out to socialmedia@goaptive.com so we can review your service and work toward improving your experience.
-Jasmine, Aptive Care Team
The guys are great
The guys are great. They are always on time, friendly, and professional.
June 3, 2026
Reply from Aptive Pest Control - Cleveland
Hi Kimberly,
Thank you for sharing your feedback! We’re so glad to hear that our team consistently delivers punctual, friendly, and professional service.
At Aptive, we know those everyday details make a big difference in your experience, and we’re proud our service professionals continue to show up ready to take care of things the right way. We truly appreciate you choosing Aptive and trusting us with your home. When it comes to keeping your service experience smooth, reliable, and handled with care, we’ve got it handled.
-Jasmine, Aptive Care Team
Ryan was on time and senitive to our…
Ryan was on time and senitive to our concerns and needs.
May 31, 2026
Reply from Aptive Pest Control - Cleveland
Hi Bonnie,
We really appreciate you taking a moment to share this. It’s great to hear Ryan was on time and showed sensitivity to your concerns and needs during the visit, that level of attentiveness really matters when we’re in your home.
At Aptive, we aim to make every interaction feel respectful, timely, and tailored to what matters most to you. Thanks for choosing Aptive, we’re glad to know you feel like we’ve got this handled for you.
-Jasmine, Aptive Care Team
Great representative. Very knowledgeable, courteous and enthusiastic.
Great representative. Very knowledgeable, accommodating, great communication skills as well as super enthusiasm. THE BEST!!!!
May 29, 2026
Reply from Aptive Pest Control - Cleveland
Hi Larry,
Thank you for sharing this! We’re thrilled to hear you had such a great experience and that your service professional stood out for being knowledgeable, accommodating, communicative, and full of positive energy.
At Aptive, we aim to make every visit feel seamless and confident, with everything handled with care from communication to service so you always feel supported and taken care of. We truly appreciate your enthusiastic feedback and are grateful to have you as part of the Aptive family.
-Jasmine, Aptive Care Team
Great service Everytime..
Great service Everytime... Jesse does an amazing job 100% explains everything and would recommend Her to do any Job very Customer friendly satisfaction. With Her , Aptive will definitely get a lot of customers with great ratings thank you Aptive Pest control for sending a get employee she definitely deserves a raise 😉
May 27, 2026
Unprompted review
Reply from Aptive Pest Control - Cleveland
Hi Tammy,
Thank you for sharing this and for choosing Aptive. We’re thrilled to hear Jesse consistently delivers great service, takes the time to explain everything clearly, and provides such a positive, customer-friendly experience. We’ll be sure she sees your kind words, they mean a lot.
At Aptive, we aim to make every visit feel fully handled from start to finish, and it’s great to hear Jesse is delivering that level of care. We truly appreciate your recommendation and your support!
-Jasmine, Aptive Care Team
We've been happy with Aptive's service
We've been happy with Aptive's service. Pests are gone, great customer service, and friendly technicians.
May 19, 2026
Reply from Aptive Pest Control - Cleveland
Hi Greg,
Thanks for sharing this, we really appreciate it. It’s great to hear that you’ve been happy with Aptive service, especially that the pests are gone and that our service professionals have delivered friendly, helpful customer service.
That’s exactly the experience we aim to provide every visit, and we’re glad it’s been consistent for you. Thanks for being part of Aptive, we’ve got this handled and look forward to keeping your home protected.
-Jasmine, Aptive Care Team
I was thoroughly impressed
I was thoroughly impressed. I called Aptive to inform them that I had wasp nests forming in my doorway. They sent out a representative the next day. He removed the nests and found more within my outdoor window shutters and treated the area. The representative, Patrick was professional, knowledgeable, and friendly.
Thank you
Dr. Michelle Jackson
May 21, 2026
Reply from Aptive Pest Control - Cleveland
Hi Michelle,
Thank you for sharing this and for choosing Aptive. We’re really glad to hear Patrick was able to respond quickly, remove the wasp nests, and take the time to identify and treat additional areas around your shutters. It’s also great to hear he was professional, knowledgeable, and friendly throughout the visit.
That’s exactly what we aim for at Aptive, making sure urgent pest concerns are handled quickly and thoroughly so you can feel safe and confident around your home. We appreciate your feedback and your trust in us!
-Jasmine, Aptive Care Team
Darrel was efficient
Darrel was polite & efficient, did a nice job of spraying my lower level as requested.
May 20, 2026
Reply from Aptive Pest Control - Cleveland
Hi Deborah,
We really appreciate you sharing this. It’s great to hear Darrel was polite, efficient, and took care of the lower level exactly as requested.
At Aptive, we aim to make every visit feel responsive, respectful, and fully handled from start to finish. We’re glad Darrel delivered that level of care during your service, and we appreciate you choosing Aptive.
-Jasmine, Aptive Care Team
They technicians are so personable and…
They technicians are so personable and talk through what they are doing.
May 13, 2026
Reply from Aptive Pest Control - Cleveland
Hi there,
We really appreciate you taking the time to share this. It’s great to hear our service professionals have been personable and take the time to walk you through the service, that kind of communication helps make every visit more comfortable and transparent.
At Aptive, we want you to always feel informed and at ease with what’s happening at your home. You can count on us to keep things handled with care, clear communication, and consistency each time we visit.
-Jasmine, Aptive Care Team
Aptive generally arrives when I’m not…
Aptive generally arrives when I’m not home; however, I’m alerted by home cameras. The service is always thorough and complete. I have not needed to call back for any services missed.
Thank you Aptive.
May 9, 2026
Reply from Aptive Pest Control - Cleveland
Hi there,
Thank you for sharing this! We’re really glad to hear that even when you’re not home, our team is still providing thorough, complete service and that everything has been handled well without the need for follow-up visits. That consistency and reliability is exactly what we aim for at Aptive.
We appreciate you choosing Aptive and trusting us with your home. At Aptive, we’ve got this handled, and we look forward to continuing to provide you with dependable service and peace of mind.
-Jasmine, Aptive Care Team
Service Tech communicates well
Service Tech communicates well. Service seems to be working as we have minimal issues with pesky bugs.
May 5, 2026
Reply from Aptive Pest Control - Cleveland
Hi Tom,
Thank you for choosing Aptive and sharing your experience! We’re glad to hear your service professional communicates well and that you’re seeing a reduction in pest issues, that’s exactly the kind of result we aim for.
At Aptive, we want you to feel confident knowing your home is cared for and everything is handled with clear communication and consistent follow-through from start to finish, because that’s what we’ve got this handled is all about.
-Jasmine, Aptive Care Team
Had to have service redone as first…
Had to have service redone as first tech did not do job. Second tech did good job
May 12, 2026
Reply from Aptive Pest Control - Cleveland
Thank you for sharing this experience with us, Sharon! I’m sorry the first treatment didn’t meet expectations and required a follow-up, but I’m glad to hear the second service was completed properly and left you with a better result. Feedback like this really helps ensure we stay attentive and accountable across every time we're at your home.
We truly appreciate you choosing Aptive to handle your pest concerns and allowing us the opportunity to make things right. We look forward to continue protecting your home from unwanted pests!
-Alexis, Aptive Care Team
they are 100% professional
they are 100% professional. always address my concerns and the pests have actually stayed away which is the ultimate compliment.
May 3, 2026
Reply from Aptive Pest Control - Cleveland
Hi Nick,
Thank you so much for your thoughtful feedback! Hearing that our Aptive team has been professional, attentive to your concerns, and most importantly effective in keeping the pests away truly means a lot to us. That’s exactly the kind of experience we strive to provide, making sure you feel heard and that your home is handled with care every step of the way. We’re grateful to have you as part of the Aptive family!
-Jasmine, Aptive Care Team
Did they come or not.
No one ever calls to say they are on their way. Most of the time the only way I know they did anything is by seeing charges to my credit card.
April 30, 2026
Reply from Aptive Pest Control - Cleveland
Hi Pat,
We appreciate you taking the time to share this, and we understand how frustrating it is to feel out of the loop and only notice a visit through billing rather than clear communication.
At Aptive, we aim for every service to be handled with transparency and proactive updates so you always know when we’re arriving and what work has been completed. What you’re describing is not the experience we want for our customers, and we take that feedback seriously.
We’d like the opportunity to look into your account and understand what’s been happening with the missed notifications. If you’re open to it, please reach out so to socialmedia@goaptive.com we can review the details and make sure moving forward your service is handled with the clear communication you should expect from Aptive.
-Jasmine, Aptive Care Team
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