Darius texted when his eta would be. He got in there to thoroughly go around the entire house to clean webs and or nests that popped up and sprayed well for preventative maintenance. He also text whe... See more
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After calling to cancel my DEAD sister-in-law’s monthly service, they proceeded to charge us the following month. We sold the house! They refused to give us a confirmation email that we canceled and s... See more
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We have had several technicians so far. All of them have been great in helping with pest control solutions. We have had a couple different issues with mosquitos and rodents. They have put some mice tr... See more
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Aptive works to keep me as a customer. They do a thorough and complete job every time and this time was no exception. Chase followed the Aptive process to communicate with me, take pictures of the w... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
2030 G Ave, Ste 1100, 75074, Plano, TX, United States
- 14699330849
We overthink pests so you don't have to.
4.5
Excellent
291 reviews
Asks customers to review
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She called the cops on my.place a d got…
She called the cops on my.place a d got my animals taken away
November 4, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Preston was fantastic
Preston was fantastic, very thorough, listened to my concerns and then addressed each concern, as if it was in his own home, couldn't ask for better service. Please let Preston know that he is the only person I want servicing my home in the future. As he is that good? My family and I felt so at ease with him. You know, this was the second time I had met him. He remembered things from the first visit, which was fantastic. Just very on point. Very professional, easy to bring up concerns with. And just all around a very, very nice young man, and we trust him. He pays attention to everything you say. So can't thank him enough for his outstanding service. Thank you, Preston.
Thanks again,
The Shipley Family
October 16, 2026
Unprompted review
Reply from Aptive Pest Control - Dallas
Hi Stacey,
Thank you for sharing such heartfelt feedback about Preston! We’re thrilled to hear that his thoroughness, professionalism, and genuine care have earned the trust of you and your family. It’s especially meaningful to know that he remembered details from your previous visit and treated your home with the same attention he would give his own. That kind of personalized service is exactly what makes a lasting difference! We’ll be sure to share your wonderful appreciation with Preston. Please reach out to socialmedia@aptivepestcontrol.com directly so we can note your preference for him on future visits and do our best to accommodate your request. Thank you for your continued trust in Aptive. We’re proud to keep your pest control needs handled with the care and dedication you deserve!
-Jasmine, Aptive Care Team
Great and very efficient services…wonderful company
Great and very efficient services always. Have quarterly services.
April 9, 2026
Reply from Aptive Pest Control - Dallas
Hi Jackie,
Thank you for your continued loyalty and for sharing such wonderful feedback! We’re thrilled to hear that your quarterly Aptive treatments consistently provide the efficient, dependable service you expect. We know how important it is to have a pest control team you can count on throughout the year, and we’re glad our service professionals continue to deliver a positive experience. We truly appreciate your trust in Aptive and look forward to keeping your pest control needs handled with care and consistency!
-Jasmine, Aptive Care Team
JT has gone above and beyond what I…
JT has gone above and beyond what I expect. He is very polite and does a great job at answering all my concerns.
October 14, 2026
Unprompted review
Reply from Aptive Pest Control - Dallas
Hi Karina,
Thank you for giving JT such wonderful recognition! We’re thrilled to hear that his kindness, professionalism, and willingness to go above and beyond have made such a positive difference in your Aptive experience. Taking the time to listen, answer questions, and ensure our customers feel confident in their service is exactly what we strive for. We’ll be sure to share your appreciation with JT! Thank you for trusting Aptive to keep your pest control needs handled with the care and attention you deserve!
-Jasmine, Aptive Care Team
Satisfied Customer
Different employees have showed up at my property to complete treatment several different times and while I have not been able to do individual reviews on each one of them, I can attest to the fact that they're great, I am a satisfied customer and they all have done a good job eliminating bugs in my property. I highly recommend.
October 8, 2026
Unprompted review
Reply from Aptive Pest Control - Dallas
Hi Shyrra,
Thank you for such a wonderful recommendation and for your continued trust in Aptive! We’re thrilled to hear that our different service professionals have consistently delivered great experiences and, most importantly, helped eliminate unwanted pests around your property. Knowing that you've received dependable, quality care regardless of who visits your home means a great deal to us. We appreciate your loyalty and are proud to have your pest control needs handled by a team you can count on!
-Jasmine, Aptive Care Team
Hard at work
They ask questions and then get to work. No issues. thanks
October 7, 2026
Unprompted review
Reply from Aptive Pest Control - Dallas
Hi there,
Thank you for the great feedback! We’re glad your Aptive service professional took the time to understand your needs before getting to work and made the entire visit simple and hassle-free. We appreciate your trust in our team and are happy to keep your pest control needs handled!
-Jasmine, Aptive Care Team
The thoroughness and attention
The thoroughness and attention to areas needing treatment
October 5, 2026
Unprompted review
Reply from Aptive Pest Control - Dallas
Hi Linda,
Thank you for the great feedback! We’re glad the thoroughness of your Aptive service and the extra attention given to the areas that needed it most stood out. Making sure your specific pest concerns are carefully addressed is an important part of every visit. We appreciate your trust in Aptive and are proud to keep your pest control needs handled!
-Jasmine, Aptive Care Team
Technician was prompt and professional.
September 29, 2026
Unprompted review
Reply from Aptive Pest Control - Dallas
We’re so glad that our local expert made a great impression, Teri! Showing up promptly and providing professional, attentive service is exactly the kind of experience we want for our customers. Thank you for choosing Aptive and taking a moment to share the kind feedback with us!
-Alexis, Aptive Care Team
Communication 10/10
September 17, 2026
Unprompted review
Reply from Aptive Pest Control - Dallas
We love a 10/10 rating, Gabriel! Great communication can make all the difference, and we’re so glad our team kept you informed along the way. Thanks for choosing Aptive and taking a moment to share the love!
-Alexis, Aptive Care Team
Trusted Pet Friendly Pest Control
Darius texted when his eta would be. He got in there to thoroughly go around the entire house to clean webs and or nests that popped up and sprayed well for preventative maintenance. He also text when finished.
Thank You Very Much for Reliable Service
September 8, 2026
Unprompted review
Reply from Aptive Pest Control - Dallas
We love hearing this about Darius, R! It sounds like he made the whole visit easy with great communication from start to finish, while giving your home the thorough attention it needed. We’ll be happy to share your kind words with him. Thank you for choosing Aptive and recognizing Darius for such reliable service!
-Alexis, Aptive Care Team
Jackson was very professional and…
Jackson was very professional and worked in a timely manner
September 17, 2026
Unprompted review
Reply from Aptive Pest Control - Dallas
We’re so glad Jackson made a great impression, Yvonne! It’s wonderful to hear he was professional, efficient, and made your visit an easy one. We’ll be happy to share your kind words with him. Thanks for choosing Aptive and taking a moment to recognize Jackson’s great work!
-Alexis, Aptive Care Team
So happy to be back with Aptive
I appreciated that Abraham was so patient with me as I asked many questions. He even let me show him a bunch of pictures. The best part of the first visit was that I slept like a baby. Felt safe.
September 16, 2026
Unprompted review
Reply from Aptive Pest Control - Dallas
Hi Stephanie,
Thank you for sharing such a meaningful experience with Abraham! We’re glad he gave you the time and patience to ask questions, review your photos, and feel heard throughout your first visit. Knowing you finished the day feeling comfortable and at ease in your home means so much to us. We’ll be sure Abraham’s thoughtful care is recognized. Thank you for trusting Aptive to keep your concerns handled with care!
-Jasmine, Aptive Care Team
Technician 10/10; Pesticide effectiveness 4/10 pending results
We switched to Aptive back in June, since then we have not really seen a reduction in pest activity. Although I can see evidence of some bugs dead around the perimeter of our house they continue to come back and come back worse. Every day I clean my counters 3-4 times to kill hundreds to thousands of ants that will not stop coming. We have had 3 services in a month and a half (today being the 3rd). Today Chaluka came out and was extremely helpful and understanding. He was very friendly and professional and addressed all of my concerns. He went above and beyond to help nip our issues in the bud and hopefully stop the problem at the core. Chaluka went above and beyond to service our home and I am very grateful for that. I am hopeful that this will actually get rid of the ant and spider issues we are having. I would give Chaluka's service itself 5 stars, but for now I will leave the company review at 3 until I see results from the pesticides they are using.
September 15, 2026
Unprompted review
Reply from Aptive Pest Control - Dallas
Hi Sydney,
Thank you for giving Aptive the opportunity to continue working on your ant and spider concerns, and for recognizing the exceptional care Chaluka provided. We’re sorry the previous treatments haven’t delivered the improvement you expected. Under the Aptive Promise, when pest activity persists between standard treatments, we’ll return at no charge to provide the additional attention needed. We’re thrilled Chaluka listened, addressed your concerns, and went above and beyond to target the problem at its source. We appreciate your patience and hope his thorough service shows you that we’ve got this handled.
-Jasmine, Aptive Care Team
Darius did a great job and was very…
Darius did a great job and was very attentive. Let me know he was coming. Also knocked to let me know he had arrived.
September 11, 2026
Unprompted review
Reply from Aptive Pest Control - Dallas
Hi Sheila,
Thank you for recognizing Darius! We’re glad his attentiveness and proactive communication made your service experience a positive one, from letting you know he was on the way to confirming his arrival. We’ll be sure his great work is recognized. Thank you for trusting Darius and Aptive to keep everything handled!
-Jasmine, Aptive Care Team
Aptive and My Honeybees
John was very thorough. I explained that i was a beekeeper and let him know what to avoid in order to protect my honeybees. He actually listened to and heeded my requests. Critical to me. Thank you John!
September 1, 2026
Unprompted review
Reply from Aptive Pest Control - Dallas
Hi Jo,
Thank you for recognizing John’s thoughtful service! We’re especially glad he took the time to listen carefully and respect your specific instructions regarding your honeybees. Protecting what matters to you while addressing your pest concerns is an important part of providing attentive service. We’ll be sure to pass your appreciation along to John. Thank you for trusting Aptive to keep things handled with care!
-Jasmine, Aptive Care Team
I missed my original appointment due to…
I missed my original appointment due to an emergency. Still, I was very happy and satisfied that I could reschedule, and the gentleman who came to do the service was very accommodating and understanding of our situation. This is the best Customer Service. I’ve seen it in a while for services like this.
August 29, 2026
Unprompted review
Reply from Aptive Pest Control - Dallas
Hi Alexis,
Thank you for sharing such a meaningful experience with Aptive! We’re glad we could make rescheduling easy after your unexpected emergency and that your service professional met the situation with understanding, flexibility, and care. Hearing that this stood out as some of the best customer service you’ve experienced means a great deal to our team. Thank you for trusting Aptive to make sure everything was handled when plans changed!
-Jasmine, Aptive Care Team
I am delighted to see that JT is moving…
I am delighted to see that JT is moving up and training new technicians! He always does a great job! It is also great to see that Aptive is the kind of company that promotes people who are already in the company!
August 19, 2026
Unprompted review
Reply from Aptive Pest Control - Dallas
Hi Terry,
It’s wonderful to hear that JT’s great work has continued as he takes on the responsibility of training others! We’re proud when talented service professionals have opportunities to grow within Aptive and share the knowledge and care that made them stand out in the first place.
Thank you for continuing to trust Aptive and for recognizing JT’s growth. We’re excited to see his impact extend to the next generation of service professionals!
-Jasmine, Aptive Care Team
The time Casey took.....
The time Casey took to explain the yellow jacket and mud dauber nests we have and how to proceed carefully after spray has dried.
August 17, 2026
Unprompted review
Reply from Aptive Pest Control - Dallas
Hi Steven,
Casey’s attention to education and safety really stands out! We’re glad he took the time to explain the yellow jacket and mud dauber nests and made sure you understood how to proceed carefully after the treatment dried.
Thank you for choosing Aptive and for recognizing Casey’s thoughtful service. We’re happy to know your concerns were handled with knowledge and care!
-Jasmine, Aptive Care Team
Solid Customer Service
Garrett was very professional and took care of all my pest issues. He arrived when he said he would and provided pictures of the treated areas. I would highly recommend Aptive for pest control.
August 15, 2026
Unprompted review
Reply from Aptive Pest Control - Dallas
Hi Laurie,
Garrett sounds like he delivered the complete experience, reliable timing, professional service, thorough attention to your pest concerns, and photos to keep you informed afterward. We’re glad he made such a strong impression!
Thank you for recommending Aptive and for trusting us with your home. We truly appreciate your support and are happy Garrett made sure everything was handled with care!
-Jasmine, Aptive Care Team
Very Efficient Pest Control Company
Cole was very through in his application and advised me to what he was doing. He arrived on time and notified about 20 minutes prior to his arrival. I would highly recommend this company.
August 14, 2026
Unprompted review
Reply from Aptive Pest Control - Dallas
Hi Bobby,
Cole’s attention to detail and communication really made this visit stand out! We’re glad he arrived on time, gave you a helpful heads-up beforehand, and kept you informed about what he was doing throughout the service.
Thank you for recommending Aptive and for recognizing Cole’s thorough work. We truly appreciate your trust and are happy to know your home was handled with such care!
-Jasmine, Aptive Care Team
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