Excellent communication. Our last technician Joe was very good. Explained well and didn’t make me feel like he was rushing. He was thorough with treatment covering ALL areas. Keep up the good work J... See more
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I was visited yesterday by Anthony, my Aptive technician. He texted me in advance of his pending arrival. When he got here we walked about my house where I pointed out my areas of concern. He addresse... See more
Company replied
Service is good, have some issues with time for appointments and not being notified if running behind schedule. Techs are polite and do a good job.
Company replied
They arrived promptly, started to work immediately, and were very cordial. The tech also did the “hot spots” inside the house, as well as any spots where the bugs, spiders, etc. could be lurking, and... See more
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Company details
- #2 of 5 best companies in Pest Control Service
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
37728 Hills Tech Dr, 48331, Farmington Hills, MI, United States
- 13135135899
We overthink pests so you don't have to.
4.4
Excellent
212 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Friendly guy showed up and did what was…
Friendly guy showed up and did what was discussed. Did a great job. I recommend them.
June 11, 2026
Excellent communication
Excellent communication. Our last technician Joe was very good. Explained well and didn’t make me feel like he was rushing. He was thorough with treatment covering ALL areas. Keep up the good work Joe
June 5, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Kept me informed
May 31, 2026
Reply from Aptive Pest Control - Detroit
Hi Joseph,
We really appreciate you taking a moment to share this. It’s great to hear you felt kept informed throughout the service, clear communication is a big part of making sure everything goes smoothly at Aptive.
At Aptive, we believe the best experience is one where everything feels handled and transparent from start to finish. Thank you for choosing Aptive, we truly appreciate your trust in us.
-Jasmine, Aptive Care Team
Service is good
Service is good, have some issues with time for appointments and not being notified if running behind schedule. Techs are polite and do a good job.
May 30, 2026
Reply from Aptive Pest Control - Detroit
Hi Beth,
Thank you for sharing this feedback. We’re glad to hear you’ve been happy with the quality of service and that our service professionals have been polite and doing a good job, but we’re sorry to hear about the issues with appointment timing and not being notified when schedules change.
At Aptive, we aim to make every visit feel dependable and well-coordinated, with everything handled clearly so you always know when to expect us and what’s happening with your service window. We appreciate you choosing Aptive and are grateful to have you as part of the Aptive family.
-Jasmine, Aptive Care Team
The date was good and right on time
The date was good and right on time. The job was well done.
May 22, 2026
Reply from Aptive Pest Control - Detroit
It's great to hear that you're satisfied with the treatment provided, Saltalamacchia, Vivian! Our goal is to provide the best service possible every time we're at your home, and knowing your needs are being handled with the high level of care you deserve means a lot to us. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Excellent service and safe too
Excellent service and safe too! They have made such an improvement at our house! Highly recommend.
May 22, 2026
Reply from Aptive Pest Control - Detroit
Hi Lisa,
Thank you for the wonderful feedback! We’re so glad to hear you’ve had excellent, safe service and that you’re seeing a real improvement at your home. That kind of impact is exactly what we aim for.
At Aptive, our goal is to make sure everything is handled with care, safety, and consistency so you can feel confident your home is protected. We truly appreciate you choosing Aptive and taking the time to share your recommendation.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Detroit
We're beyond thrilled to hear that our team did such a great job treating your home! Our number one goal is to provide the best service possible and ensure all of your concerns are handled with the care you deserve, and feedback like this really lets us know we're on the right track. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Nathaniel was professional and thorough
Nathaniel was friendly, professional and thorough. Nathaniel offered suggestions to maintain a good environment.
May 16, 2026
Reply from Aptive Pest Control - Detroit
Thank you for sharing your experience with us, A! We’re really glad to hear that Nathaniel was friendly, professional, and thorough, and that he took the time to offer helpful suggestions to support a well-maintained environment. That kind of thoughtful service really reflects the care our team strives to provide. We truly appreciate you being a part of Aptive and trusting us to handle your pest control needs!
-Alexis, Aptive Care Team
All the reps are very professional
All the reps are very professional, friendly and informative.
May 16, 2026
Reply from Aptive Pest Control - Detroit
Hi Jeff,
We really appreciate you sharing this feedback. It’s great to hear that our service professionals have consistently come across as professional, friendly, and informative during your visits. At Aptive, we put a lot of focus on making sure every interaction feels respectful and helpful, so you know your home is in good hands. We’re glad to know things have been handled in a way that gives you confidence, and we appreciate you choosing Aptive to take care of your home.
-Jasmine, Aptive Care Team
Reliable Adaptive Pest Control
The company is reliable and shows up every month on Tim without any problems. The technician sends pictures of what they did. Asks me if there are any trouble areas they should focus on and I haven't had any issues with bugs in over a year.
May 9, 2026
Reply from Aptive Pest Control - Detroit
Hi there,
We really appreciate you sharing this. It’s great to hear that your monthly service has been consistent and reliable, and that the photo updates and check-ins about trouble areas have helped keep you informed. We’re especially glad to hear you haven’t had any issues with bugs in over a year, that’s exactly the kind of result we aim for at Aptive. We work hard to make sure everything is handled smoothly and proactively so you can have peace of mind at home. Thank you for trusting Aptive to take care of your home.
-Jasmine, Aptive Care Team
Perfect service
Yes, they are always very thorough and we enjoy the service very much. They keep us very well inform
May 5, 2026
Reply from Aptive Pest Control - Detroit
Thank you so much for your wonderful review, Suzi! We're so glad to hear that you find our service thorough and enjoyable. We always strive to ensure that every aspect of our service is handled with the utmost care and professionalism, and keeping you well-informed is a key part of our commitment to excellence.
Your satisfaction is our top priority, and your feedback inspires us to continue delivering the high-quality service you expect and deserve. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Great Service
Great communication about arrival time and tasks completed along with photos. Very professional service.
May 12, 2026
Reply from Aptive Pest Control - Detroit
Hi Diana,
Thank you for taking the time to share this! We’re really glad to hear the communication around arrival times, task updates, and photo documentation has been clear, and that you’ve had a professional experience with the Aptive team.
At Aptive, we aim to make every visit feel transparent and easy so you always know what’s been handled and completed. We truly appreciate you choosing us and allowing us to take care of your home.
-Jasmine, Aptive Care Team
Every single service technician is…
Every single service technician is extremely polite and friendly and does a great job
May 6, 2026
Reply from Aptive Pest Control - Detroit
Hi Pam,
Thank you for taking the time to share your experience and for choosing Aptive. We’re really glad to hear that every service professional you’ve worked with has been polite, friendly, and done a great job.
That consistency means a lot, and it reflects what we strive for at Aptive, making sure every visit feels smooth, respectful, and fully handled from start to finish. We appreciate your trust in us, and we’re always here whenever you need us, we’ve got it handled.
-Jasmine, Aptive Care Team
I was having a problem with bees midway…
I was having a problem with bees midway thru the month before the next service date and they made a special visit to eliminate the problem.
April 24, 2026
Reply from Aptive Pest Control - Detroit
Hi Nancy,
We really appreciate you sharing this, thank you for choosing Aptive. It’s great to hear our team was able to step in with a special visit and take care of the bee issue before your next scheduled service, that kind of responsiveness is exactly what we aim for.
We’re glad we could get things resolved quickly for you. At Aptive, our goal is to make sure unexpected issues are addressed promptly and fully handled so you can feel supported between visits, we’ve got this handled.
-Jasmine, Aptive Care Team
Great follow up
Maurice was awesome taking care of the follow up appointment for interior and other areas that needed additional follow up. Previous had equipment failure, not his fault. 10 out of 10 for sure
April 26, 2026
Reply from Aptive Pest Control - Detroit
Hi Rick,
We really appreciate you taking the time to share this, thank you. It’s great to hear Maurice took great care of your follow-up appointment and made sure the interior and additional areas were properly addressed, especially after the equipment issue from the previous visit. I’m glad he was able to step in and get things back on track for you.
At Aptive, we want you to feel confident that even when unexpected issues come up, everything is handled quickly and correctly so your home stays protected. We’ll be sure to pass your 10 out of 10 feedback along to Maurice, and we truly appreciate you choosing Aptive.
-Jasmine, Aptive Care Team
The technicians are always friendly
The technicians are always friendly, answering all my questions and do a great job. The problem pests have disappeared and if I see any evidence of more I just have to tell them and they take care of it.
April 24, 2026
Reply from Aptive Pest Control - Detroit
Hi Beth,
I really appreciate you sharing this, it’s great to hear your experience with our service professionals has been consistently positive and that they’ve been taking the time to answer your questions and address concerns. I’m also glad to hear you’re seeing strong results and that any new issues are being taken care of quickly when they come up.
At Aptive, my goal is to make sure everything feels simple and fully handled, so you can feel confident your home is staying protected without the stress. Thank you for choosing Aptive, I’m happy we’ve been able to keep things handled for you and your home, and we’ll keep working to maintain that standard.
-Jasmine, Aptive Care Team
Great Service
Tech was timely efficient courteous answered all my questions and addresses all my issues.
April 19, 2026
Reply from Aptive Pest Control - Detroit
Thank you for taking the time to share your positive experience with us, Mark! We're thrilled to hear that our service professional was timely, efficient, and courteous, and that all your questions and issues were addressed to your satisfaction. At Aptive, we do our best to provide the best possible service every time we're at your home, and it’s wonderful to know that we delivered. Your feedback is invaluable to us, and we are grateful for your trust in our team to handle your pest control needs!
-Alexis
They come when expected!
They arrive when claimed, and work without intrusion. They cover all aspects of service previously agreed upon and show progress with photo's.
April 22, 2026
Reply from Aptive Pest Control - Detroit
We really appreciate you sharing this, Emma! It’s great to hear the team has been reliable with arrival times and able to complete the service in a way that feels smooth and non-intrusive. We’re also glad the agreed-upon areas are being fully handled and that the photo updates help you clearly see the progress being made. It's always a pleasure to treat your home, and we're grateful to have you as a part of the Aptive neighborhood!
-Alexis
Fast response to service issues
Fast response to service issues
Knowledgeable employees.
April 18, 2026
Reply from Aptive Pest Control - Detroit
We really appreciate you sharing this, Shekar. It’s great to hear you’ve experienced quick responses to service needs and found our team to be knowledgeable and helpful. That reliability is something we strive for every day. Thank you for choosing Aptive to handle your pest concerns. We look forward to protecting your home from pests for years to come!
-Alexis
We are very pleased with the service
We are very pleased with the service. All of the technicians do a thorough job. I appreciate not just the treatments but also the preventative measures they take to discourage pests from trying to settle in.
April 8, 2026
Reply from Aptive Pest Control - Detroit
Hi Melissa,
We really appreciate you sharing this and your kind words about the team at Aptive. It’s great to hear that both the treatments and the preventative steps are making a difference for you, that proactive approach is a big part of how we keep things handled before pests become a problem. We’re glad our service professionals have consistently delivered a thorough experience, and we look forward to continuing to keep your home protected with Aptive, where we’ve got pest control handled.
-Jasmine
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