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Aptive Pest Control - Fort Collins Reviews 

102
TrustScore 4.5 out of 5

4.7

3686 Stagecoach Road, Suite D, 80504 Longmont, Colorado, US


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Rated 5 out of 5 stars

Isaac was very friendly personable and present to listen to my concerns about our home. He was dressed professionally and appeared ready to get to work which was great!

Company replied

Rated 5 out of 5 stars

Kyle is our best friend when it comes to pest elimination. He is incredibly thorough and does an excellent job reporting on every aspect of what he finds on every visit. We recently had an unusual f... See more

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Rated 5 out of 5 stars

Tramayne provided the service today. He was prompt, polite, and listened well as I showed him the many locations of our traps and bait boxes. Tramayne took the appropriate time to clear and refill t... See more

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Rated 3 out of 5 stars

Normally I would give 5 stars, but this last service was not as good as the other. The tech arrived at least an hour later of the time window given and was barely here it seamed. We are still fighting... See more

Company replied


Company details

  1. #2 of 6 best companies in Pest Control Service

Written by the company

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Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 3686 Stagecoach Road, Suite D, 80504, Longmont, Colorado, United States

  • 17208025952
Promotion box for Aptive Pest Control - Fort Collins

We overthink pests so you don't have to.

Smarter pest control starts here.

4.7

Excellent

TrustScore 4.5 out of 5

102 reviews

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4.7

All reviews

(102)

26,576 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient work and thoughtfully worked out by the company and the worker.

The work was done efficiently and courteously. Access to the backyard is limited to going through the garage. The schedule was rearranged a bit so I could go to an appointment. All worked out well. Spiders and earwigs have been getting into the house, but that has slowed for awhile thanks to the work around the doors and windows.

August 5, 2025
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Reply from Aptive Pest Control - Fort Collins

Hi Rose,

We’re glad to hear that the service was efficient and courteous, and that we could accommodate your schedule to make things easier for you! It’s great to know that our treatments around doors and windows have helped reduce the spiders and earwigs entering your home.

At Aptive, we take pride in providing thorough and effective pest control while making the process as convenient as possible for our customers. Thank you for being part of the Aptive neighborhood and trusting us to protect your home!

-Jasmine

Rated 5 out of 5 stars

Duncan is a great service technician!

Duncan is a great service technician!

August 12, 2025
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Reply from Aptive Pest Control - Fort Collins

Hi Bobby,

We’re so glad to hear that Duncan provided excellent service! At Aptive, our service professionals take pride in delivering friendly, reliable, and effective pest control, and it’s wonderful to know your experience reflected that.

Thank you for being part of the Aptive neighborhood and trusting us to keep your home comfortable!

-Jasmine

Rated 5 out of 5 stars

My Representative called an hr

My Representative called an hr. ahead 2 remind me he's on his way,which is most helpful..Asked exactly what needed 2 B treated today ,so he doesn't miss anything. He's very polite & completed all quickly. B 4 leaving,reviewed with me all that was done,so nothing was overlooked.

August 3, 2025
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Reply from Aptive Pest Control - Fort Collins

Hi Mercedes,

Thank you for sharing your experience! We’re thrilled to hear that your service professional was polite, thorough, and attentive to your needs. At Aptive, we pride ourselves on clear communication and careful service, and it’s wonderful to know our team delivered exactly that for you.

We truly appreciate you choosing Aptive to protect your home, and we’re always here if you need any assistance or have questions about your pest control services.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Fort Collins

Hi Charles,

Thank you for sharing your experience! We’re thrilled to hear that our service professionals were courteous and efficient. At Aptive, we take pride in providing professional and reliable service, and it’s wonderful to know our team made a positive impression.

We truly appreciate you choosing Aptive to protect your home, and we’re always here if you need any assistance or have questions about your pest control services.

-Jasmine

Rated 3 out of 5 stars

Office coordination of service is…home

Office coordination of service is lacking

July 24, 2025
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Reply from Aptive Pest Control - Fort Collins

Hi Stuart,

Thank you for your honest feedback. We’re sorry to hear that the coordination from our office hasn’t met expectations. At Aptive, we aim to make every part of your experience—from scheduling to service—seamless and reliable, and it’s clear we fell short here.

We’d love the opportunity to make this right and ensure things run more smoothly moving forward. If you’re open to it, please reach out to us at socialmedia@goaptive.com or confirm your service address so we can take a closer look at your account and get things back on track. We appreciate you being a part of the Aptive family and are committed to doing better.

-Jasmine

Rated 5 out of 5 stars

Responsive to Individual Needs

The tech, Rob I think, listens to questions and the issues that have come up. He is knowledgeable and polite, always seeking to meet our needs.

July 3, 2025
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Reply from Aptive Pest Control - Fort Collins

Hi there,

Thank you for sharing your experience! We’re thrilled to hear that Rob is knowledgeable, polite, and attentive to your concerns. At Aptive, we strive to provide service that truly listens and addresses each customer’s unique needs. We appreciate your trust and look forward to continuing to support you!

-Jasmine

Rated 5 out of 5 stars

Made a second trip

Took care of ants

July 4, 2025
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Reply from Aptive Pest Control - Fort Collins

Hi David,

Thanks for taking the time to share your feedback! We’re glad to hear our team at Aptive was able to take care of the ant issue for you. We’re committed to providing thorough, effective service to keep your home comfortable. Please don’t hesitate to reach out if you need anything else!

-Jasmine

Rated 5 out of 5 stars

i just like the service

i just like the service

July 6, 2025
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Reply from Aptive Pest Control - Fort Collins

Hi Johnna and Frances,

Thanks so much for your kind words! We’re glad to hear you’re enjoying the service. At Aptive, we’re committed to making sure every visit meets your expectations and keeps your home comfortable. If there’s ever anything more we can do for you, just let us know. We truly appreciate having you as part of the Aptive family!

-Jasmine

Rated 3 out of 5 stars

Not standard service

Normally I would give 5 stars, but this last service was not as good as the other. The tech arrived at least an hour later of the time window given and was barely here it seamed. We are still fighting yellow jacket wasps around the exterior of the house and a mud-dobber wasp nest is still on the side of the house by the front door after my daughter even told him that it was an issue. I am highly allergic to bees and wasps. The service ticket receipt doesn't even list wasps as being treated, so I don't think he did anything for it.

June 23, 2025
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Reply from Aptive Pest Control - Fort Collins

Hi Leon,

Thank you for your honest feedback and for being a valued part of the Aptive family. We’re sorry to hear that your recent service didn’t meet the high standards you’ve come to expect from us, especially with such important concerns around yellow jackets and your allergy. We take these issues very seriously and want to make sure your home is safe and comfortable. Please reach out to us directly at socialmedia@goaptive.com with your service address so we can review the details, address the wasp concerns promptly, and ensure you receive the thorough care you deserve. We appreciate your patience and the opportunity to make this right.

-Jasmine

Rated 5 out of 5 stars

Periodic service

Texted service arrival and was right on time. Explained entire service performed and was thoroughly taken care of

June 20, 2025
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Reply from Aptive Pest Control - Fort Collins

Hi Reid,

Thank you for sharing your experience! We’re glad to hear our team arrived right on time and took the time to clearly explain the service performed. At Aptive, we believe that transparency and thoroughness are key to providing the best care for your home. We appreciate you being part of the Aptive family and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Our technician was thorough and took…

Our technician was thorough and took time to explain what he was doing and what pests would be affected.

June 18, 2025
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Reply from Aptive Pest Control - Fort Collins

Hi there,

Thank you for sharing your experience! We’re glad to hear that your Aptive service professional was thorough and took the time to clearly explain the treatment and which pests were targeted. At Aptive, we believe that informed customers are empowered customers, so clear communication is key to delivering a service you can trust. We appreciate you choosing Aptive and look forward to continuing to provide the attentive, knowledgeable care your home deserves.

-Jasmine

Rated 5 out of 5 stars

Happy Customer

Great customer service

June 21, 2025
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Reply from Aptive Pest Control - Fort Collins

Hi Roslyn,

Thank you for your kind words! Delivering great customer service is at the heart of everything we do here at Aptive. We’re grateful to have you as part of the Aptive family and look forward to continuing to provide you with dependable and caring service.

-Jasmine

Rated 5 out of 5 stars

They are very thorough

Great at correspondence. Very thorough. very courteous.

June 20, 2025
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Reply from Aptive Pest Control - Fort Collins

Hi Jim,

Thank you for your wonderful feedback! We’re glad to hear that our Aptive team’s communication, thoroughness, and courtesy stood out during your service. Providing clear correspondence and respectful, detailed care is exactly what we aim for every time. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same dedication.

-Jasmine

Rated 5 out of 5 stars

The communication

The communication, professionalism is on point. I appreciate the pictures taken and sent to understand what's being treated. Thomas did a great job!

June 19, 2025
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Reply from Aptive Pest Control - Fort Collins

Hi Maribel,

Thank you so much for the kind words! We’re thrilled to hear that the communication and professionalism stood out during your service—and that Thomas made such a great impression. Providing photo updates is one way we aim to keep you informed and confident in the work being done, so we're glad to know that added value for you.

We’re proud to have Thomas on the Aptive team and even prouder to have you as part of the Aptive neighborhood. Thanks again for your trust!

-Jasmine

Rated 5 out of 5 stars

Great customer service

Great customer service. Product(s) work great.

June 17, 2025
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Reply from Aptive Pest Control - Fort Collins

Hi James,

Thank you for the great feedback! We’re so glad to hear you’ve had a positive experience with our customer service and that the products are delivering the results you expect. At Aptive, we’re committed to providing both effective protection and exceptional support, and it’s great to know that’s been your experience. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

I don’t have to worry about keeping up…

I don’t have to worry about keeping up with the mosquitoes or wasps when this service is available!

May 31, 2025
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Reply from Aptive Pest Control - Fort Collins

Hi Karl and Jeri,

Thank you for trusting Aptive to help keep mosquitoes and wasps at bay! We’re so glad to hear our service gives you peace of mind, so you can enjoy your home without the hassle. Protecting your family’s comfort and safety is what drives us every day. If there’s ever anything more we can do to support you, just let us know. We truly appreciate having you as part of the Aptive family!

-Jasmine

Rated 1 out of 5 stars

If I could pay trustpilot for 0 stars...

If I could pay trustpilot for 0 stars I would. Operations manager fails to show for a promised face to face over an awful service. I cancel and they still pushed the cancelation fee.

May 12, 2025
Unprompted review
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Reply from Aptive Pest Control - Fort Collins

Hi there,

Thank you for sharing your feedback. We’re genuinely sorry to hear about your experience and that the promised face-to-face meeting didn’t happen as planned. That’s not the level of care we aim to provide at Aptive.

We understand your frustration regarding the cancellation fee and would like to review your account to make things right. Please reach out to us directly at socialmedia@goaptive.com at your earliest convenience so we can address your concerns personally and work toward a resolution that feels fair.

Your experience matters deeply to us, and we appreciate the opportunity to learn from this and improve.

-Jasmine

Rated 2 out of 5 stars

BUYER BEWARE

I don't like that we had a 2 year contract and you increased my price in violation of said contract. If I tried to cancel you would make me pay a penalty or buy out but you just jack up my price. I don't like that you just show up and don't notify me when you are coming but try to pass it off as well you should check the app. No you should have better customer service. Will not be renewing. And this was your second chance because we had you in AZ.

May 31, 2025
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Reply from Aptive Pest Control - Fort Collins

Hi Anthony,

Thank you for sharing your concerns. At Aptive, we truly value your loyalty, especially having had us in Arizona before, and we’re sorry to hear this experience didn’t meet your expectations.

We understand how important clear communication and honoring contract terms are. Price adjustments can feel frustrating, especially if they seem unexpected, and we regret any confusion or inconvenience this caused. Our goal is always to provide transparency and make scheduling as smooth as possible, not to add stress.

We appreciate your honest feedback as it helps us improve. If you’re open to it, we’d like to review your account personally to clarify any misunderstandings and explore ways to better serve you. Please feel free to reach out to us at socialmedia@goaptive.com.

Thank you again for giving Aptive a second chance and for being part of our community.

-Jasmine

Rated 5 out of 5 stars

Kyle did a wonderful job

Kyle did a wonderful job. I told him I had a lot of wasps on my deck. He made sure he checked all areas and removed several wasps nest. He then checked the rest of my house for problem areas. He kept me informed of what he found and treated. Also sent pictures of problem areas. I am very pleased with the service Aptive provides.

May 21, 2025
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Reply from Aptive Pest Control - Fort Collins

Hi Debbie,

Thank you so much for sharing this thoughtful review! We're thrilled to hear that Kyle took such great care in addressing your concerns and going the extra mile to check your entire property. At Aptive, we're proud to have service professionals like him who are thorough, communicative, and committed to protecting your space. We're so glad to have you as part of the Aptive family, and we appreciate your trust in us to keep your home wasp-free!

-Jasmine

Rated 5 out of 5 stars

Smart and quick

My tech knew what to do and checked with me for concerns. She was thorough and quick.

May 1, 2025
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Reply from Aptive Pest Control - Fort Collins

Hi Debbie,

Thank you for the kind words and for being a part of the Aptive family! We're so glad to hear your service professional took the time to check in with you and made sure your concerns were addressed. It's that balance of thoroughness and efficiency we always strive for. We truly appreciate you letting us protect your home -- it means a lot!

-Jasmine

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