First Marcus was outstanding. We discussed all the requirements and the history, with a few new concerns. Every item was completed without issue. Being from Houston, and filling in, Marcus completed m... See more
Company replied

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First Marcus was outstanding. We discussed all the requirements and the history, with a few new concerns. Every item was completed without issue. Being from Houston, and filling in, Marcus completed m... See more
Company replied
They are attentive and let me know when they are coming to the house, then when they are done they send me pictures of the sprayed areas.
Company replied
I signed up with Aptive Environmental at their Frisco, TX location after a sales representative offered to combine pest control and lawn treatment into a single service. Based on t... See more
Aptive Pest Control has been fantastic! Their technicians are always attentive and thorough, and customer service through their online channels is quick and professional. Service calls are reliable an... See more
Company replied
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Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
2551 East Loop 820 North, 76118, Fort Worth, Texas, United States

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Never showed up for appointments and then billed me that you came.

Reply from Aptive Pest Control - Fort Worth
Our technician Allen, he is thorough and professional.

Reply from Aptive Pest Control - Fort Worth

Reply from Aptive Pest Control - Fort Worth

Reply from Aptive Pest Control - Fort Worth
I was not at home, at the time. My daughter spoke to the technician about ants coming through the shower drain in her room. The technician treated the outside area of the house where they might be coming in. He was very polite and friendly. She said he did a great job.

Reply from Aptive Pest Control - Fort Worth
Technician did a great job and was very polite and courteous!!! Thanks for a job well done!!!

Reply from Aptive Pest Control - Fort Worth
Their technicians are efficient and knowledgeable, and courteous. They provide an excellent service and their products works.

Reply from Aptive Pest Control - Fort Worth
Everyone at Aptive that I've spoken to so far has been extremely nice and informative. Patrick was our Tech this month and he is exceptional. I haven't seen anymore ants since he treated. Aptive emails the treatment date before they come, and text photos of the areas they've checked and treated after they leave. Plus, the treatments aren't caustic and I feel okay letting me and my animals in the yard after treatment. Thank you!

Reply from Aptive Pest Control - Fort Worth

Reply from Aptive Pest Control - Fort Worth
Loved the photos and attention to details

Reply from Aptive Pest Control - Fort Worth

Reply from Aptive Pest Control - Fort Worth
Called for a service to have property sprayed inside/outside.. tech came earlier than scheduled I told him I was still at work.. he only sprayed outside and told me to call and reschedule.. I called and rescheduled.. the tech showed up again early.. didn’t spray inside.. called again tech didn’t show up as scheduled.. called a third time and had my issue escalated above tech.. finally the tech came as expected and sprayed where requested.. after all this I’m still seeing roaches inside my house.. they said that they spray a barrier outside and should stop seeing roaches inside.. still finding them.. I sprayed my house before signing up for this and was getting the same results.. not happy

Reply from Aptive Pest Control - Fort Worth
We hard having issues with riaches , spiders ants. It does not improve any after service. We would like to cancel our service with aptive

Reply from Aptive Pest Control - Fort Worth
I have had minimal to no bug issues since starting with Aptive. All the techs that have come to my home have been respectful & courteous. I appreciate the text letting me know when they will be arriving.

Reply from Aptive Pest Control - Fort Worth
They usually take care of me on one trip. They do whatever I ask when they come to the door. If there’s something that I need done between services, they are out there the next day.

Reply from Aptive Pest Control - Fort Worth
Typically, the service technician will come to our door to talk about issues / concerns. I did briefly tell him in a text. Past services have taken no less than 30-40 minutes. The technician was done in 15-20 minutes. I sent a text asking if he had looked at the mosquito traps. He responded that he didn't see any traps and put some new ones down. Past technicians have also brushed away spider webs. This was not done today.

Reply from Aptive Pest Control - Fort Worth
I called because wasps were building nests in my light fixtures on my porch after they have sprayed.

Reply from Aptive Pest Control - Fort Worth
The technician was friendly and covered all areas we were having problems with, very happy with service, would help if I was informed appropriately when time of service

Reply from Aptive Pest Control - Fort Worth
Always professional, follow up to confirm appt dates/time and thorough when they come to the house. I'm very impressed! Carole

Reply from Aptive Pest Control - Fort Worth

Reply from Aptive Pest Control - Fort Worth
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