Guy came by, no advance notice, and sprayed the exterior of my house without my permission. He subsequently sent photos of his work. I wanted indoor treatment and arrival announcement. Not satisfie... See more
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I'm usually home when they come however ... The service person sent me a detailed text informing me of everything they did. I really appreciated that in addition I have hade other service persons send... See more
Company replied
Timely, courteous, thorough service. A few years back I had a terrible ant problem. Regular visits have eliminated the issue. I only had to ask for extra treatments a few times, and Aptive came th... See more
Company replied
The exterminators are professional, knowledgeable, courteous and if I didn't know they were coming I would never know they were here! They text when they are about 30 min out & If I do not need any i... See more
Company replied
Company details
- #2 of 6 best companies in Pest Control Service
Written by the company
Get a quote
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
100 E Jefryn Blvd, Unit Q, 11729, Deer Park, NY, United States
- 16314483718
We overthink pests so you don't have to.
4.3
Excellent
85 reviews
Asks customers to review
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Not satisfied. No notice, did work I did not want.
Guy came by, no advance notice, and sprayed the exterior of my house without my permission. He subsequently sent photos of his work.
I wanted indoor treatment and arrival announcement.
Not satisfied.
July 25, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
This company makes sure you know what…
This company makes sure you know what they are doing. They do it consistently.
July 17, 2026
Reply from Aptive Pest Control - Long Island
Thank you for your thoughtful review, Barbara and Thom! We're so glad to hear you've had a consistently positive experience. Keeping our customers informed and delivering reliable service every visit are priorities for our team, so it's wonderful to know that's been reflected in your experience. We really appreciate having you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Long Island
Hi Linda,
Thank you for your review! We're glad to hear things are off to a great start. We appreciate you giving Aptive the opportunity to help protect your home.
Thank you for choosing Aptive. We truly appreciate your trust and are committed to showing you we've got it handled with every visit. We look forward to continuing to earn your confidence in the months ahead.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Long Island
Hi Matthew,
Thank you for your feedback! We’re glad to hear you had a great experience and that our team delivered quality work during your service.
At Aptive, we appreciate your trust and are always focused on providing reliable, effective service you can feel confident in. We’ve got your pest concerns handled!
-Jasmine, Aptive Care Team
Excellent bug service
Tech was informative, polite and respectful of property. Highly recommend.
May 27, 2026
Reply from Aptive Pest Control - Long Island
Hi there,
We really appreciate you taking the time to share this! It’s great to hear your Aptive service professional was informative, polite, and respectful of your property.
We’re glad the experience left such a positive impression, and we truly appreciate the recommendation. As always, we’ve got this handled when it comes to providing respectful, reliable service you can feel confident in.
-Jasmine, Aptive Care Team
Tech was polite and helpful
Tech was polite and helpful. Follow up/revisit services are an excellent and essential feature.
May 12, 2026
Reply from Aptive Pest Control - Long Island
Hi Peter,
Thank you for being part of the Aptive family and sharing your feedback! We’re glad to hear your service professional was polite and helpful, and that you value the follow-up and reservice options. That continued support is a big part of how we help keep your home protected over time. At Aptive, we’re here to make sure your pest control is fully handled with consistency and care so you can feel confident between visits. We truly appreciate you choosing Aptive!
-Jasmine, Aptive Care Team
responsive and friendly service
Very responsive and friendly service. Easy to communicate and schedule via text.
May 12, 2026
Reply from Aptive Pest Control - Long Island
Hi there,
Thank you for sharing this! We’re really glad to hear you’ve had a responsive, friendly experience and that texting has made scheduling simple and convenient for you.
At Aptive, we aim to make everything from communication to service visits feel easy and stress-free, so you always know things are handled without extra hassle. We truly appreciate you choosing Aptive and trusting us with your home!
-Jasmine, Aptive Care Team
Very diligent!!!
They notified before they arrrived. I did not have to be home. They are respectful and show actual pictures of the work they are doing
May 5, 2026
Reply from Aptive Pest Control - Long Island
Hi Carole,
We really appreciate you taking the time to share this. At Aptive, we know convenience and transparency matter just as much as the service itself, so it’s great to hear the advance notice, respect for your time, and photo updates made things easy and reassuring for you. That kind of visibility is exactly what we aim for every visit. Thanks for choosing Aptive, we’ve got this handled and we’ll keep making sure your service stays simple, clear, and stress-free.
-Jasmine, Aptive Care Team
Aptive nixed my ant problem
Timely, courteous, thorough service.
A few years back I had a terrible ant problem.
Regular visits have eliminated the issue. I only had to ask for extra treatments a few times, and Aptive came the same day for free re-treatment.
May 5, 2026
Reply from Aptive Pest Control - Long Island
It's fantastic to hear you’ve had timely, courteous, and thorough service over the years, Pat! It’s especially great to know the regular treatments have made a real difference in resolving the ant issue and keeping things under control. Your satisfaction means the world to us, and we're grateful you've chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Long Island
Hi Mark,
Thank you for taking the time to share this, we really appreciate it! We’re glad to hear your service professional took the time to clearly explain everything that was done during your visit. That kind of transparency helps build trust and confidence in the service.
At Aptive, we focus on making sure every visit is handled with clear communication and attention to detail so you always understand the work being performed at your home. Thank you for choosing Aptive, we’ve got this handled for you.
-Jasmine
Professional Technician
My technician was in communication with me addressing all my needs and also sending photos for support. It was a fantastic experience.
April 23, 2026
Reply from Aptive Pest Control - Long Island
We really appreciate you sharing this, Susan! It’s great to hear the service professional stayed in communication throughout the visit, addressed your concerns, and provided photo updates to support the work being done. That level of transparency and care helps create a truly positive experience, and we’re glad it stood out to you. Thank you for choosing Aptive to handle your pest control needs!
-Alexis
It was okay
I didn't like that the service guy did not send me pictures of the work done as he stated he was going to do when I spoke to him...It was the first time someone sent it to my account...Also, he didn't put the sign on my front yard that the treatment was done...When I am not home, it gives me the confirmation that I actually received the service.
April 3, 2026
Reply from Aptive Pest Control - Long Island
Hi Mary,
Thanks for taking the time to share this and for being an Aptive customer.
I’m sorry the photos and yard sign weren’t completed as expected. I understand how important those details are for confirming service, especially when you’re not home.
That’s not the consistent experience we aim for, and we’ll make sure this is addressed with the team so it’s handled properly moving forward.
Please reach out to us at socialmedia@goaptive.com so we can review your account and make sure everything is fully documented for your peace of mind. At Aptive, we’ve got this handled, and that includes making sure you feel confident your service was completed as promised.
-Jasmine
Reply from Aptive Pest Control - Long Island
Hi Kevin,
Thank you for taking the time to share this! We’re glad to hear Alex was friendly and took the time to explain things clearly during your service with Aptive.
We believe communication makes all the difference, and it’s great to know that came through in your experience. Our team works hard to make sure your pest concerns are fully handled while also keeping you informed every step of the way. We appreciate you being part of the Aptive neighborhood and are always here if you need anything between visits.
-Jasmine
They lied when I signed the contract
They lied when I signed the contract. It was told that I’ll be paying for 6 treatments but they charged me every month for one year. DONT DO IT!
March 24, 2026
Reply from Aptive Pest Control - Long Island
Hi there,
Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how frustrating this situation must be. At Aptive, we take concerns like this very seriously and want to make sure every billing and service matter is handled correctly and transparently.
We’d like to review your account and work with you to address the charges and clarify the plan details so this can be properly resolved. Please reach out to us directly at socialmedia@goaptive.com so we can make sure this is handled the right way and restore your confidence in our service.
-Jasmine
Requests completed
This past service I requested everything I needed to have done & it was handled perfectly by the technician. I spoke to customer service regarding a billing issue which was no issue at all.
Very happy with the result of aptive. Thank you.
March 20, 2026
Reply from Aptive Pest Control - Long Island
Hi Mary,
Thank you for taking the time to share your experience! We’re thrilled to hear that your service requests were handled perfectly by our service professional and that your billing concern was resolved smoothly.
At Aptive, we take pride in making sure every detail is handled carefully and professionally, so our customers can feel confident in the results. We truly appreciate you choosing Aptive and being part of the neighborhood!
-Jasmine
Agents/tech do a great job .
March 19, 2026
Reply from Aptive Pest Control - Long Island
HI Pericles,
Thank you for the kind words! It means a lot to hear that our service professionals are taking great care of you.
At Aptive, we take pride in making sure every visit is thorough and that your home is truly handled with care. We appreciate you trusting us with your service and being part of the Aptive community.
-Jasmine
Made themselves known and asked if…
Made themselves known and asked if anything needed to be done. Their thoroughness throughout the service call was evident. You feel confident in their knowledge and skill.
March 14, 2026
Reply from Aptive Pest Control - Long Island
Hi Marian,
Thank you for sharing such thoughtful feedback about your experience with Aptive. It’s great to hear that your service professional took the time to check in with you and make sure any concerns were addressed before getting started. That level of communication, along with being thorough during the service, is exactly what we aim for.
We’re especially glad to know their knowledge and attention to detail helped you feel confident in the service being provided. Creating that sense of trust and reassurance is an important part of what we strive to deliver at Aptive.
Thank you for choosing Aptive and for being part of the Aptive neighborhood. Your feedback truly means a lot to our team.
-Jasmine
Aptive Review
Always a good experience with Aptive. Employees very knowledgeable and friendly. Good job with getting rid of bugs,
March 11, 2026
Reply from Aptive Pest Control - Long Island
Hi Doreen,
Thank you for sharing your experience! We’re thrilled to hear that our team has consistently provided knowledgeable and friendly service, and that we’ve been able to help keep your home protected. At Aptive, delivering reliable service and ensuring our customers feel confident and comfortable in their homes is our top priority. We truly appreciate you choosing Aptive and for recognizing the hard work of our employees.
-Jasmine
Reply from Aptive Pest Control - Long Island
Hi Susan,
Thank you for sharing your feedback! We’re thrilled to hear that our team has been personable and professional in their service. At Aptive, we take pride in providing friendly, attentive, and reliable pest control, and it’s wonderful to know our efforts are making a positive impression. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Very expensive and they need to cut…
Very expensive and they need to cut back on the amount of visits especially in the winter months.
February 25, 2026
Reply from Aptive Pest Control - Long Island
Hi John,
Thank you for sharing your feedback. We understand that cost and service frequency are important factors, especially during the winter months when pest activity may seem lower.
At Aptive, our plans are designed to provide year round protection since many pests can still live and nest around homes during colder months, even if they are less visible. These treatments help prevent activity from increasing when the weather warms up.
That said, we understand every customer’s needs are different. We’d be happy to review your account and discuss your service schedule to see if adjustments can be made. Please feel free to reach out to us at socialmedia@goaptive.com so we can take a closer look. We appreciate you sharing your feedback and for choosing Aptive.
-Jasmine
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