The technician, Ericson was professional, friendly and thorough. He explained everything clearly and made sure all problem areas were treated!
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I love the communication with the tech. They share the approx time they will be arriving, when they are done and the recap tech. My service area is Glassell Park, LA CA 90065
Company replied
Every Aptive service person to visit my home has been friendly, professional and eager to solve my mosquito problem. Sadly, I don't think the products they apply are very effective. I think I've avera... See more
Company replied
Cathy is the best. Phenomenal communicator and gave me the best customer service I have received in a long time. Was very informative about the gasses and my questions. She was, bar none, THE best... See more
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Company details
- #2 of 6 best companies in Pest Control Service
Written by the company
Get a quote
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
7625 Hayvenhurst Ave, Unit 12, 91406, Van Nuys, CA, United States
- 13238802994
We overthink pests so you don't have to.
4.5
Excellent
327 reviews
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No Communication About Spraying Location
I need the inside of the house sprayed. The company never asks me if I want "inside" or "outside",
Several years ago I recall they alternated locations.
May 17, 2026
Reply from Aptive Pest Control - Los Angeles
Thanks for bringing this up, Marlin! It can be frustrating when you need interior service, and the scheduling process doesn’t clearly confirm whether the visit will include inside, outside, or both. We'd be happy to clarify this for you so there aren't any misunderstandings moving forward. Please email socialmedia@goaptive.com with your service address and any details about the interior areas you’d like reviewed so our team can look into your service preferences and handle this for you!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Los Angeles
It’s great to know that our service met expectations, Carole! Our service professionals work hard to provide consistent, thoughtful care, and we’re grateful for the opportunity to help handle your pest control needs. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Los Angeles
Thank you for taking the time to leave a review, William! We’re happy to hear your experience was prompt, professional, and polite from start to finish. Providing dependable service with a respectful approach is something our team works hard to deliver every day, and we are so grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
I felt the agent just rushed through…
I felt the agent just rushed through the job. He didn’t leave any pictures like they normally do he just left without telling me he was finished. i’m usually very happy with your service, but this last time I wasn’t. please don’t send that agent here anymore.
May 23, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Dennis,
We really appreciate you taking the time to share this, and I’m sorry to hear your most recent visit didn’t meet the standard you’re used to with Aptive.
A rushed visit and lack of communication isn’t the experience we aim to provide, and we take your feedback seriously. As always, we’ve got this handled when it comes to reviewing situations like this and making things right for our customers. Please reach out to socialmedia@goaptive.com so we can look into this further and help address your concerns.
-Jasmine, Aptive Care Team
Always prompt and thorough
Always prompt and thorough. Although we still seem to have a mosquito problem around our front door and back patio. But, they still do a great job.
May 21, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Fred,
Thanks for taking the time to share this, we really appreciate it. It’s great to hear your Aptive service professionals are consistently prompt and thorough, and we’re glad you still see value in the service.
I’m sorry to hear you’re still noticing mosquito activity around your front door and patio. That’s helpful feedback, and we’d like the chance to review your service plan and make sure those areas are being properly addressed. Please reach out to socialmedia@goaptive.com directly so we can take a closer look and get this handled. At Aptive, we’ve got this handled, and we want your outdoor spaces to feel as comfortable as possible.
-Jasmine, Aptive Care Team
Since switching to Aptive (I had…
Since switching to Aptive (I had Terminix before), I have seen less bug activity and no mice. What I really like is that my service representative is always on time and checks in to see if there are any areas he should pay particular attention to. After a thorough visit, I get a report with photos.
May 14, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Ronni,
Thank you for sharing such great feedback, and welcome to Aptive! We’re really glad to hear you’ve noticed less bug activity and no mice since making the switch, and that your service professional has been punctual, attentive, and proactive in addressing specific concerns. The photo reports are a key part of helping keep everything transparent and easy to follow.
At Aptive, we focus on making pest control simple and handled, so you can feel confident your home is being cared for between visits. We truly appreciate you choosing us and taking the time to share your experience!
-Jasmine, Aptive Care Team
Good communication and thorough
Good communication and thorough. Technicians are friendly, polite and knowledgeable. I'm very satisfied with the service.
May 14, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Erin,
Thank you for the kind feedback! We’re really glad to hear you’ve experienced good communication, thorough service, and friendly, knowledgeable service professionals. That’s exactly the standard we strive for at Aptive, and it’s great to know you’re very satisfied with your service.
At Aptive, we aim to keep pest control simple and handled, so you can feel confident your home is well cared for. We truly appreciate you choosing Aptive and sharing your experience!
-Jasmine, Aptive Care Team
Responsive and dependable
Efficient. Very good about outside baseboard coverage. Helpful when asked to deweb yard and other point requests.
May 14, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Ken,
We really appreciate you taking the time to share this. It is great to hear your service professional was efficient and thorough with exterior baseboard coverage, and that they were helpful in addressing additional requests like dewebbing and other areas around your yard. That level of responsiveness and attention to detail is exactly what we strive for at Aptive, because every part of your property matters. We have got this handled, and we are glad we could help keep your home and yard in good shape.
-Jasmine, Aptive Care Team
Van was my spray person this time
Van was my spray person this time
OUTSTANDING in professionalism & reporting back to me of his actions
Previous 2 months a problem: email back to me said they served me AND billed me…. It took time to clear this up as they did not service my house!; rescheduled AND they did not show; rescheduled & I got Van
May 19, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Randa,
Thank you for sharing this feedback, and I’m truly sorry for the frustration you experienced with the missed and incorrectly recorded appointments. I can understand how disappointing that must have been, especially when you were expecting consistent service and clear communication from Aptive.
I’m glad to hear Van provided an outstanding experience with professionalism and clear reporting during his visit. I’ll be sure to share your recognition with him.
We also appreciate your patience while those earlier issues were resolved. Your experience should always feel dependable and straightforward, and we’re using your feedback to help ensure situations like this are better handled moving forward.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Los Angeles
Hi Robin,
Thank you for the great feedback! We’re glad to hear Braden made such a positive impression during your service. We’ll be sure to share your kind words with him. At Aptive, we appreciate having service professionals who take pride in delivering a great experience, and it means a lot to know yours was handled so well. Thanks for choosing Aptive!
-Jasmine, Aptive Care Team
I was not at home when the service was…
I was not at home when the service was performed this time. The Techs follow up text was very thorough and informative.
May 19, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Daniel,
We appreciate you taking a moment to share this. Even when you’re not home, it’s important that you still feel fully informed about what was done, so we’re really glad the follow-up from your service professional was thorough and helpful. At Aptive, we aim to make every visit feel seamless and transparent, so you can feel confident that everything is being handled with care whether you’re there or not. We’ll keep showing up with that same level of communication and reliability, because for us it’s about making sure you always feel like you’ve got it handled with Aptive on your side.
-Jasmine, Aptive Care Team
Ceasar is the best!
May 20, 2026
Reply from Aptive Pest Control - Los Angeles
Hi there,
Thank you for sharing this, we really appreciate it. We’re thrilled to hear Ceasar made such a great impression, feedback like this means a lot to our team. At Aptive, we’re focused on making sure every visit is handled with care, consistency, and a personal touch so you can feel confident your home is in good hands. We’re grateful you chose Aptive and trust us to keep things handled for you.
-Jasmine, Aptive Care Team
I did not know what time they were…
I did not know what time they were coming and I was not at home. They only accesed the front of my property.
April 29, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Clyde and Gloria,
Thank you for choosing Aptive and sharing your feedback. We’re sorry for the frustration around not having a clear arrival time and the inconvenience of not being home during the visit. Clear communication is important to us, and your comments are helpful as we continue improving that experience. While our service professional was able to treat accessible areas, we understand the importance of better coordination. At Aptive, we aim to make every visit fully handled from start to finish, because that’s what we’ve got this handled is all about. Please reach out to socialmedia@goaptive.com so we can get a reservice scheduled and make sure everything is taken care of properly.
-Jasmine, Aptive Care Team
The active people that come and do the…
The active people that come and do the service are always wonderful and nice. I still experience having a lot of mosquitoes at certain points of the summer
May 16, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Carol,
Thank you for choosing Aptive and sharing your feedback. We’re glad to hear our service professionals have been consistently kind and wonderful during your visits. We also hear your concern about ongoing mosquito activity during parts of the summer, and we understand how frustrating that can be.
We’d appreciate the chance to review your service history and treatment plan to see what adjustments may help improve results. Please reach out to socialmedia@goaptive.com so we can take a closer look with you.
At Aptive, we want you to feel confident knowing your home is cared for and seasonal concerns are handled with attention and follow-through, because that’s what we’ve got this handled is all about.
-Jasmine, Aptive Care Team
Aptive Pest Control does a great job!
Aptive Pest Control does a great job, takes a lot of photos of the work completed, and took care of all the spider webs by our pool like we asked! We are very happy with their service!
May 16, 2026
Reply from Aptive Pest Control - Los Angeles
Hi there,
We really appreciate you sharing this and are glad to hear your experience with Aptive has been such a positive one. It’s great that the service details and photos helped give you confidence, and that the spider webs around your pool were taken care of exactly as requested. At Aptive, we take pride in making sure the little things are handled with care, and we’re glad we’ve got it handled for your home. Thank you for being part of the Aptive neighborhood.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Los Angeles
Thanks for taking a moment to share this with us, William! We’re so glad to hear that you were pleased with the service and the treatment completed. Our team takes pride in providing reliable, quality care each time we're at your home, and knowing you've been satisfied means the world to us. We truly appreciate you choosing Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
No consistency!!!!!!
Always have a problem with time!!!!! Only want morning appointments and they ALWAYS COME IN THE AFTERNOON!!!!!!!
May 5, 2026
Reply from Aptive Pest Control - Los Angeles
Thank you for sharing this, Nancy. I’m sorry to hear the timing of appointments has been so consistently off from what you requested. I understand how frustrating it is when you specifically plan for a morning visit, and the service keeps landing later in the day instead.
We’d like to take a closer look at your scheduling preferences and account details to see what’s happening there. Please reach out to us at socialmedia@goaptive.com with your service address, and we’ll handle this from there!
-Alexis, Aptive Care Team
Tech gave 30 minutes advance notice
Tech gave 30 minutes advance notice, was polite, courteous, efficient, and let me know when he was going.
May 15, 2026
Reply from Aptive Pest Control - Los Angeles
Thank you for sharing this with us, Andrew! We’re so glad to hear that our service professional provided advance notice before arriving, was polite and courteous throughout the treatment, and completed the service efficiently while keeping you informed every step of the way. Clear communication and dependable service are both things our team takes pride in. We truly appreciate you being a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Professional Service
Our technician, Michael, was professional and very efficient. He was able to treat the pest hot spots around the perimeter of our house quickly and provide a detailed service report. Nicely done!
May 13, 2026
Reply from Aptive Pest Control - Los Angeles
Hi Hal,
We really appreciate you sharing this. At Aptive, we’re glad to hear Michael delivered a professional and efficient service while also taking the time to treat those key pest hot spots around your home’s perimeter and provide a detailed report.
That kind of thorough work is exactly what helps ensure your home is truly handled the right way, and it’s great to know it came through in your experience. Thank you for choosing Aptive and trusting us to keep things handled for you.
-Jasmine, Aptive Care Team
I wasn't home but my husband was
I wasn't home but my husband was. He told me the technician tried to up sell him on a Mosquito treatment, but that is the service we have and why we first started using you. It may have been a misunderstanding, since my husband does not usually deal with this.
May 13, 2026
Reply from Aptive Pest Control - Los Angeles
We’re really glad to hear the treatment was completed, and we appreciate you sharing what your husband experienced, Victoria!
We’re sorry for any confusion around the mosquito treatment discussion. If that service is already included in your plan, it certainly shouldn’t have felt like something additional was being offered, and we understand how that could be confusing in the moment, especially if someone isn’t typically the one handling those conversations.
It’s helpful context, and we appreciate you noting that it may have been a misunderstanding. If you’d like us to take a closer look at your account or the service notes from that visit, we’re happy to help at socialmedia@goaptive.com!
-Alexis, Aptive Care Team
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