The service is hit or miss depending on the technician. The time before last the service was thorough and excellent but this last time it was very sparse and done in less than 12 minutes
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Christin Young is the service technician that has been to our home several times. He’s a great representative for Aptive. He listens to our needs of the moment: what insects & pests we’ve recently see... See more
Company replied
We are always very pleased with our service from Aptive! The technician lets us know when he or she is on their way to our house so that we can make sure our dog is inside. Upon completion, we alway... See more
Company replied
Always Contacting me before the appt time by txt message several days before and the day of the appt. Tech txt me he is on his way n that he has arrived. Tech then asks if anything specifically needs... See more
Company replied
Company details
- #2 of 5 best companies in Pest Control Service
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
109 Space Park South Dr, 37211, Nashville, TN, United States
- 19015828572
We overthink pests so you don't have to.
4.5
Excellent
115 reviews
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The service is hit or miss depending on…
The service is hit or miss depending on the technician. The time before last the service was thorough and excellent but this last time it was very sparse and done in less than 12 minutes
May 28, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Aptive Pest Control - Nashville
This is great to hear, Sara! We’re happy you’ve noticed a reduction in bugs and ants since starting service with Aptive. Seeing those kinds of improvements is exactly what we hope to achieve for our customers. We appreciate the opportunity to help protect your home from pests!
-Alexis, Aptive Care Team
Nice informative people
May 27, 2026
Reply from Aptive Pest Control - Nashville
Hi Bill,
Thank you for sharing this and for choosing Aptive. We’re glad to hear you had a positive experience and found our team informative and easy to work with.
That’s exactly what we aim for at Aptive, making sure every visit is handled with clear communication and helpful guidance so you always know what’s being done at your home. We appreciate your feedback!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Nashville
We really appreciate you taking a moment to share this with us, Noel Searcey! It's absolutely wonderful to know that you've been so satisfied with the service our team has been providing. Our goal is to provide reliable treatments with a smile, and we look forward to continue protecting your home from pests for years to come. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Nashville
Thank you for your kind words and for taking the time to share your experience with us, Steven! We’re so glad to hear that the warm and courteous customer service from our team made a positive impression. Creating a professional and welcoming experience is something we truly value, and we’re grateful you’ve chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Good communication! Active keeps you informed of what they…
Active keeps you informed of what they will do and what they did!
May 23, 2026
Reply from Aptive Pest Control - Nashville
We're beyond thrilled to hear that our team did such a great job treating your home! Our number one goal is to provide the best service possible and ensure all of your concerns are handled with the care you deserve, and feedback like this really lets us know we're on the right track. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Attentive service
Christin Young is the service technician that has been to our home several times. He’s a great representative for Aptive. He listens to our needs of the moment: what insects & pests we’ve recently seen, and he addresses the problems. Additionally he’s timely & courteous.
May 22, 2026
Reply from Aptive Pest Control - Nashville
We really appreciate your feedback, Michael H.! It’s always encouraging to hear when a service experience goes well. Our team works hard to provide professional, thoughtful care at each treatment, and we appreciate the opportunity to continue helping handle your pest concerns with our service here at Aptive!
-Alexis, Aptive Care Team
Ants
Ants, bugs, snails, hornets, wasps, yellow jackets. Total waste of money and expensive. Contract ends in July. THANKFULLY!!!!!!
May 9, 2026
Reply from Aptive Pest Control - Nashville
Hi Melody,
Thank you for taking the time to share your feedback. We hear your frustration, especially when you’re still noticing pests after service, and we understand how disappointing that can be. That’s not the experience we want for you, and we take concerns like this seriously at Aptive.
We’d really like the opportunity to take a closer look at what’s been going on at your property and make sure any problem areas are properly addressed. Pest activity can sometimes require adjustments in treatment approach or timing, and our goal is always to make sure things are fully handled, not left unresolved.
If you’re open to it, please reach out to socialmedia@goaptive.com so we can review your account and schedule a follow-up. We appreciate your time and the chance to try to make this right.
-Jasmine, Aptive Care Team
They communicate well
They communicate well. They notify you a few days ahead of time when they will arrive. They ask you to identify any problems ahead of time. Always friendly. They send pictures of what they have done along with a text explaining the process.
May 8, 2026
Reply from Aptive Pest Control - Nashville
Thank you for sharing your experience with us, Ted and Debbie! It's wonderful to hear the communication has been clear and consistent, from advance arrival notices to checking in about any issues ahead of time. It’s also great to know the team has been friendly and kept you informed with photos and explanations after each visit, helping you feel confident that the service is handled with care. It's always a pleasure to treat your home, and we appreciate having you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Great service
Zachary and trainee (Mike?) were great. Polite and willing to explain what they needed to do. Much appreciated.
Thank you.
May 8, 2026
Reply from Aptive Pest Control - Nashville
Thank you for sharing your feedback with us, Bon. We’re glad to hear Zachary and the trainee provided polite, helpful service and took the time to explain what they were doing during the visit. That willingness to communicate and walk you through the process really makes a difference. We truly appreciate you choosing Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
I've had them almost a year and still not excited
I've had them almost a year. Started off with summer hires and that didn't always go well. Got a very good tech and she made me want to stay. Got a different tech and had to show him around. Salesman told me they spray 8 feet around house. Then I'm told 5 feet by a tech. This last tech said they don't spray concrete. If they dont spray concrete, then most of my foundation area would not get sprayed and I will have bugs in house. Was told entire yard gets treated and bushes. This last tech didn't know what an azalea was nor how to treat the bugs on them. Nor did he know what to do about aphids and I know my entire yard was not sprayed...the main reason I switched to this service. Unless something changes, I do not plan to keep this service after my 2 years are up. I do not want to give them a buyout. If I have to make sure they doing what was promised or get frustrated cause they don't know what to do, I might as well do it myself.
May 2, 2026
Reply from Aptive Pest Control - Nashville
Hi there,
I really appreciate you taking the time to lay all of this out, and I can understand why you’re feeling frustrated. Consistency in service, clear expectations, and knowledgeable care for your property are all things you should be able to rely on with Aptive, not have to question or re-explain during visits.
I also hear your concerns around the differences in what was communicated versus what you experienced, especially regarding treatment coverage and product application. That kind of confusion isn’t the experience we want for you, and I’d like to help get this properly reviewed so it can be addressed the right way.
If you’re open to it, please reach out to socialmedia@goaptive.com with your service address so we can look into your account history, service notes, and the expectations that were set. We’ll make sure this is handled thoroughly and that you’re getting a clear, consistent understanding of what your service includes going forward.
At Aptive, our goal is always “we’ve got this handled,” and that means making sure you feel confident in both the service and the team delivering it.
-Jasmine, Aptive Care Team
Always on time
Always on time, willing to listen as far as your needs, great work great workers can’t ask for more
March 21, 2026
Reply from Aptive Pest Control - Nashville
Hi Richard,
This is exactly the kind of experience we aim to deliver at Aptive, so it’s great to hear everything from punctuality to communication and quality of work has been hitting the mark for you. I’m especially glad you feel listened to and supported, that partnership really matters in making sure your home care feels easy and effective.
Thank you for choosing Aptive, I’m happy we’ve been able to keep things handled for you in a way that feels reliable and consistent, and we look forward to continuing that standard moving forward.
-Jasmine, Aptive Care Team
Knowledge is the best!!
We are always very pleased with our service from Aptive! The technician lets us know when he or she is on their way to our house so that we can make sure our dog is inside. Upon completion, we always get an overview of what was done. All of this information ensures we are knowledgeable and satisfied we continue to use Aptive!
April 25, 2026
Reply from Aptive Pest Control - Nashville
Hi Carter,
Thank you for taking the time to share this, we really appreciate it! It’s great to hear you’ve consistently had a positive experience with Aptive and that the communication before and after each visit helps you feel informed and confident. We also love that the heads-up helps you keep your dog safe and comfortable.
At Aptive, we focus on making sure every detail is handled with care, from arrival notifications to post-service updates, so you always know exactly what was done. Thank you for continuing to trust Aptive, we’ve got this handled for you.
-Jasmine
Reply from Aptive Pest Control - Nashville
It’s great to hear the team has been knowledgeable and that the process has felt smooth and easy from start to finish, Isaac! That combination really helps create a dependable and stress-free experience, and we’re glad it’s been working well for you. Thanks for being the best part of Aptive!
-Alexis
Aptive staff is always very thorough…
Aptive staff is always very thorough when spraying in our house and our yard. Highly recommend them for listening to our concerns about where the big problems are during different times of the year.
March 28, 2026
Reply from Aptive Pest Control - Nashville
Hi Mary,
Thank you for taking the time to share your experience! We’re thrilled to hear that our team has been thorough in both your home and yard and that they’ve been attentive to your concerns throughout the year.
At Aptive, we take pride in making sure every pest issue is carefully handled, so you can feel confident that your home and yard are protected year-round. We truly appreciate you choosing Aptive and for recommending us to others in the neighborhood!
-Jasmine
Not Happy
We have asked on multiple occasions that our service be scheduled at 4:30 pm or on a Sat. so someone will be here to allow the tech in so the inside can be treated. This NEVER happens. We always have to schedule a retreat on a Sat. so the interior can be treated. We still have the Smokey browns in the house. We are a YEAR in for treatments and are not seeing much improvement. Our home is not dirty and it is frustrating that we are paying for a service with no real improvements. The last tech that was here was supposed to spray the exterior entry points with On Contact materials and check our mosquito traps. When the tech finished inside, they walked around the ends of the house, then left. They didn't complete the service. We are paying $83 a month for sub par service. At this point, we most likely will not renew a contract with Aptive.
Not Happy!
March 14, 2026
Reply from Aptive Pest Control - Nashville
Hi Chip,
Thank you for sharing your experience and for being part of the Aptive community. I completely understand how frustrating this must be, especially when you’ve been diligent about scheduling and aren’t seeing the results you expected.
At Aptive, we want to make sure every aspect of your service is properly handled, from scheduling to treatments. I’d like the opportunity to review your account, ensure your interior and exterior treatments are completed thoroughly, and get your service scheduled at a time that works best for you, including Saturdays if needed.
Please reach out to us directly at socialmedia@goaptive.com so we can make this right and help you see real results. We appreciate the chance to keep things handled the way they should be.
-Jasmine
Superior performance by technician…He understands what areas to treat and the best procedure to safely exterminate pests..
Technicians ability and willingness to address problem areas without being asked.
Always wants to go the extra mile to achieve customer satisfaction.
March 31, 2026
Reply from Aptive Pest Control - Nashville
Hi Jim,
We’re thrilled to hear that our team’s dedication made such a difference! At Aptive, we take pride in making sure every issue is handled proactively and with care, going the extra mile to ensure our customers feel fully taken care of. Thank you for recognizing our commitment to thorough, thoughtful service!
-Jasmine
Reply from Aptive Pest Control - Nashville
Thank you so much for taking the time to share your experience with us, Katherine! We're thrilled to hear that our team consistently provides exceptional service and that Zachary made such a positive impact. Our team takes pride in delivering exceptional pest control solutions, and it's wonderful to know that we are meeting your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're grateful to have you as a part of Aptive!
-Alexis
Reply from Aptive Pest Control - Nashville
Hi Albert,
Thank you for sharing your experience! We’re thrilled to hear that Zachary was both friendly and professional during your service. At Aptive, we take pride in making sure every visit is handled with care and attention so our customers feel confident in their home’s protection.
We truly appreciate you choosing Aptive and trusting us to keep things handled for you.
-Jasmine
Did good,came at a time someone was…
Did good,came at a time someone was home,lucked out,identified new bug species
March 20, 2026
Reply from Aptive Pest Control - Nashville
Hi Chris,
We’re glad to hear our team was able to provide timely service and identify the new bug species in your home! At Aptive, we make sure every visit is handled thoroughly and carefully, so you can feel confident that your home is protected. Thank you for trusting us, we’ve got this handled!
-Jasmine
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