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Aptive Pest Control - Sacramento Reviews 253

TrustScore 4.5 out of 5

4.5

4700 Northgate Blvd, Ste 135, 95834 Sacramento, CA, US


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Rated 2 out of 5 stars

I suggest the following: 1) Scheduled appointments in advance of technicians showing up. 2) assigned routes for representatives. There is no continuity with the reps that come to my home. 3) We... See more

Company replied

Rated 5 out of 5 stars

Technicians texted before coming with ETA and asking if I had any particular issues! I did respond about servicing in garage. Upon arrival they (two, not just one) showed at front door, discussed th... See more

Company replied

Rated 5 out of 5 stars

Always very thorough. Provide pictures of areas treated. Always ask if there are any specific issues.

Company replied

Rated 5 out of 5 stars

Josh and friend, (I forget his name!) asked about my concerns and did a very thorough job of spraying and removing webs and wasp nests around the house, barn and shop. When they were done, I got a re... See more

Company replied


Company details

  1. #2 of 5 best companies in Pest Control Service

About Aptive Pest Control - Sacramento

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 4700 Northgate Blvd, Ste 135, 95834, Sacramento, CA, United States

  • 19168902187
Promotion box for Aptive Pest Control - Sacramento

We overthink pests so you don't have to.

Smarter pest control starts here.

4.5

Excellent

TrustScore 4.5 out of 5

253 reviews

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Rated 4 out of 5 stars

The service guys are great

The service guys are great
No show still have to pay $70.00.
Price is a little high for the service.

May 30, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Linda,

Thank you for taking the time to share your feedback. I’m glad to hear you’ve had positive experiences with our service professionals, though I’m sorry for the frustration around the missed appointment and your concerns about pricing with Aptive.

We understand how disappointing it is when a scheduled visit doesn’t happen as expected, especially when billing is involved. Please reach out to socialmedia@goaptive.com so we can review what happened and make sure your concerns are properly addressed. At Aptive, we’ve got this handled, and that includes making sure service reliability and value are consistent for every customer.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Always very thorough

Always very thorough. Provide pictures of areas treated. Always ask if there are any specific issues.

May 30, 2026
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Reply from Aptive Pest Control - Sacramento

It's absolutely wonderful to know that our service professionals have been thorough and keep you informed with photos of the completed work, and have taken the time to ask about any specific concerns during each treatment, Sherron! Your satisfaction means the world to us, and we're so glad you've been happy with the way that Aptive handles your pest control needs. Thanks for being with us!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

Technician had great insight

Technician had great insight, communicated well, and was very helpful!!

May 30, 2026
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Reply from Aptive Pest Control - Sacramento

Thanks for sharing this with us, Kamran! We're really happy that our service professional was knowledgeable, communicated clearly, and was able to provide helpful support during your visit. It's great to know you had such a positive experience, and we're grateful you've chosen Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

Rio Linda Review.

Our technician did a great job.
I had a specific problem and it was handled with a smile.

May 29, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Michael,

We’re really glad to hear your service professional did a great job and was able to take care of your specific concern with care and a positive attitude.

It means a lot to know the issue was handled smoothly and with a smile, and we truly appreciate you taking the time to share your experience with Aptive.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Great service

May 28, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Leann,

We’re glad to hear you had a great experience with our service.

We really appreciate you taking the time to leave a review and for choosing Aptive. It means a lot to know we’re meeting your expectations, and we’re always here whenever you need us.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

The last technician that came did an…

The last technician that came did an excellent job as he was very thorough.

May 29, 2026
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Reply from Aptive Pest Control - Sacramento

We’re delighted to hear your most recent service professional provided such a thorough treatment and took the time to ensure the job was done right, Marilyn! Attention to detail can make all the difference, and we’re glad that level of care stood out to you. We appreciate the opportunity to help with your pest concerns. Thanks for being the best part of Aptive!

-Alexis, Aptive Care Team

Rated 2 out of 5 stars

I suggest the following:

I suggest the following:
1) Scheduled appointments in advance of technicians showing up.
2) assigned routes for representatives. There is no continuity with the reps that come to my home.
3) We are paying a premium price for this service. I expect premium service from the management team, not just the representatives.
I live in Tracy California. I think Sacramento is the local office.

May 28, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Carolyn,

We really appreciate you taking the time to share this feedback. I’m sorry to hear your experience hasn’t reflected the level of consistency and service you expect, especially given your investment in protecting your home.

At Aptive, we want every part of your service to feel fully handled, from scheduling to continuity and the overall experience. Your feedback around communication, routing, and consistency is important, and we’d like the chance to look into this further with your local team. Please reach out to socialmedia@goaptive.com when you can so we can get this properly handled and work toward a more consistent experience for you moving forward.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Results are great

Results are great. Have not seen any unwanted insects since they started

May 30, 2026
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Reply from Aptive Pest Control - Sacramento

We're so glad our team did such a great job treating your home this time around, Leslie And Marta Schwanbeck! Your satisfaction means the world to us, and it's wonderful to know that service has been going well for you. It's always a pleasure to treat your home, and we really appreciate your trust in Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

On time

On time. Took care of business. What more could I ask for.

May 28, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Janelle,

Thank you for the great feedback! We’re so glad to hear everything was on time and that our team took care of business for you.

At Aptive, our goal is to make sure everything is handled efficiently, reliably, and with care so you can feel confident the job is done right. We truly appreciate you choosing Aptive and taking the time to share your experience.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Courteous

Courteous, professional, and very thorough with their services

May 23, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Dan,

Thank you so much for taking the time to share this! We’re really glad to hear you found our team courteous, professional, and thorough in their work.

At Aptive, we aim to make every visit feel smooth, respectful, and fully handled from start to finish, so it means a lot to know that came through in your experience. We truly appreciate you choosing Aptive and are always here whenever you need us.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Alex is excellent!

Alex does an excellent job and documents his service with photos. He noticed a couple new issues and offered a solution. Great communication from him, before/during/after.

May 16, 2026
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Reply from Aptive Pest Control - Sacramento

We're beyond thrilled to hear that our team did such a great job treating your home! Our number one goal is to provide the best service possible and ensure all of your concerns are handled with the care you deserve, and feedback like this really lets us know we're on the right track. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

Great communication leading up to the…

Great communication leading up to the service. Plenty of photos documenting what happened. Always has been this way. Very much appreciated

May 21, 2026
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Reply from Aptive Pest Control - Sacramento

Hi there,

Thank you for sharing this thoughtful feedback! We’re really glad to hear the communication leading up to your service has been clear and consistent, and that the photo documentation has been helpful. That level of transparency is exactly what we aim to provide at Aptive.

At Aptive, we believe pest control should feel simple and handled, with clear updates so you always know what’s been done at your home. We truly appreciate you choosing us and taking the time to share your experience!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Invaluable service

An invaluable service that has addressed many of our pest concerns. The staff is friendly and provides a detailed report for each visit. Highly recommend!

May 21, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Andrea,

We really appreciate you taking the time to share this. It is great to hear that our service has been able to help address your pest concerns and that you have found the team friendly and the visit reports detailed. That level of clarity and consistency is exactly what we aim for at Aptive, because we want you to always feel informed and supported. We’re grateful for your recommendation, and we’ve got this handled when it comes to keeping your home protected and well cared for.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Expert applicators

Expert applicators. Efficient and fast.

May 14, 2026
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Reply from Aptive Pest Control - Sacramento

Hi there,

We really appreciate you taking the time to share this. It is great to hear you found our service professionals to be expert applicators and that the service was both efficient and fast. That combination of skill and speed is exactly what we aim for at Aptive, because effective service should also respect your time. We have got this handled, and we are glad we could provide a smooth and dependable experience for your home.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Great customer service!

This most recent experience was great
The technician was helpful and his service was excellent and was very mindful of our needs /pets /garden. Thank you

May 18, 2026
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Reply from Aptive Pest Control - Sacramento

Hi Ruben,

Thank you for being part of the Aptive family and sharing your feedback! We’re so glad to hear your service professional provided excellent service and was thoughtful of your home, pets, and garden while working. That kind of care and attention really matters, and it’s exactly what we aim for on every visit. At Aptive, we’re here to make sure everything is handled with professionalism and respect for your space so you can feel confident in your service. We truly appreciate you choosing Aptive!

-Jasmine, Aptive Care Team

Rated 4 out of 5 stars

Technician Travis is their very best

Technician Travis is their very best. He was able to explain that the company ran low on mosquito catching units so that was why I have not had them return to my yard for a few months. He took the initiative to do extra deep yard spraying for mosquitos and even added spraying for fleas which is great as our cat is extremely allergic to fleas.

May 12, 2026
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Reply from Aptive Pest Control - Sacramento

Hi there,

Thank you for being part of the Aptive family and sharing this thoughtful feedback! We’re really glad to hear Travis took the time to clearly explain the situation, step in with extra care, and go above and beyond with additional mosquito and flea treatment support. That kind of initiative and communication makes a big difference, especially when your pets’ comfort and safety are involved. We’ll be sure to share your kind words with him. At Aptive, we’re here to make sure your pest protection is fully handled, even when unexpected challenges come up, so you can feel confident your home and yard are taken care of. We truly appreciate you choosing Aptive!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Arrived on time

Arrived on time, courteous technician, thorough service.

May 16, 2026
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Reply from Aptive Pest Control - Sacramento

Hi there,

Thank you for sharing this. We’re really glad to hear your service professional arrived on time, was courteous, and provided a thorough service. At Aptive, those basics matter a lot to us because they set the tone for a dependable and positive customer experience.

We appreciate you choosing Aptive and trusting us with your home. At Aptive, we’ve got this handled, and we look forward to continuing to provide you with service that is consistent, professional, and thorough.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Sacramento

Hi Carol,

Thank you so much for taking the time to leave us a fantastic 5-star review! We are thrilled to hear that you are pleased with our service. At Aptive, we pride ourselves on ensuring that every pest problem is handled with the utmost care and expertise. Your satisfaction is our top priority, and your kind words affirm the hard work and dedication of our team. If there's anything more we can do for you, please don't hesitate to reach out. We've got this handled!

-Jasmine, Aptive Care Team

Rated 3 out of 5 stars

Scheduling is not easy

Scheduling is not easy. You are not able to schedule your service for a specific date on the website resulting in calls back and forth to Aptiv. Most of the time, I don't know when I'm scheduled until the technician texts me that they are on their way. Additionally, the pricing went up with no notice.

May 15, 2026
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Reply from Aptive Pest Control - Sacramento

Thank you for taking the time to share this with us, Michelle. I’m sorry to hear about the frustration with scheduling and not being able to consistently plan a specific appointment time, as well as the concern about the pricing change without notice. I understand how important clear communication and predictability are, especially when managing a recurring service.

We’d like the opportunity to review your account details and experience so we can better understand what happened and address your concerns appropriately. Please reach out to us at socialmedia@goaptive.com with your service address and any additional information, and we’ll take a closer look and handle this for you!

-Alexis, Aptive Care Team

Rated 4 out of 5 stars

The tech told me that they are not…

The tech told me that they are not supposed to spray above doorways or windows. We have a LOT of windows and that’s where the spiders are. Every tech tells me something different about what they are told not to do in their training. Where can I see the guidelines that the techs are supposed to follow?

May 13, 2026
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Reply from Aptive Pest Control - Sacramento

Hi David and Linda,

We really appreciate you sharing this, and I’m sorry for the confusion around where treatments can be applied. I understand how frustrating it is to hear different guidance from different service professionals, especially with issues around windows and spiders.

At Aptive, we aim for consistency and clear communication, and we’d be happy to review your concerns and clarify what can be done at your home based on treatment guidelines. This is exactly where our we’ve got this handled mindset comes in, making sure your questions are answered and your service is consistent. Please reach out to socialmedia@goaptive.com so we can look into your account and help further.

-Jasmine, Aptive Care Team

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