Bryan did an awesome job of explaining what he was going to do. Did both inside and outside and did an awesome job! Thank you Bryan we appreciate you!
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See what reviewers are saying
The staff/service application is Ok. The price is high and lack other combo options (application every other month for example). And worst, I did not see any difference between Aptive and my previo... See more
Company replied
Technician Fernando is TERRIFIC! He is very professional and an expert in his field. He answers all our questions. He is very personable and goes the extra mile to use his expertise to ensure he addre... See more
Company replied
Aptive is the absolute best pest control out there. Technicians are extremely professional, friendly and competent. I love that they provide report of what they used snd pictures showing where they... See more
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Company details
- #2 of 6 best companies in Pest Control Service
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
8145 Ronson Rd, 92111, San Diego, CA, United States
- 16195540171
We overthink pests so you don't have to.
4.4
Excellent
243 reviews
Asks customers to review
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Webs back in less than a week
It’s been just a week and I already see new webs around the front of my house. It’s concerning and makes me question is the person spraying not spraying correctly or is the spray not sufficient.
September 19, 2025
Reply from Aptive Pest Control - San Diego
Hi Ester,
Thank you for sharing your concerns. We understand how frustrating it can be to see new webs so soon after service, and we appreciate you bringing this to our attention. At Aptive, we aim to provide thorough and effective pest control, and we take feedback like yours seriously.
Spider activity can sometimes continue shortly after treatment as part of their life cycle, but we want to ensure your service is being applied correctly and effectively. Please reach out to us directly at socialmedia@goaptive.com so we can review your account, confirm the treatment plan, and schedule any follow-up needed to address these areas. Your satisfaction and peace of mind are very important to us, and we appreciate the opportunity to improve your experience with Aptive.
-Jasmine
Excellent personal communication
I received notice ahead of time from Aptive regarding which day they planned to come. On the day of, the tech texted me with the arrival time. I wasn't home so he sent photos of where he'd sprayed. I appreciated the extra care.
September 24, 2025
Reply from Aptive Pest Control - San Diego
Hi Cathy,
Thank you for sharing your experience! We’re so glad to hear that our team’s communication and attention to detail made your service convenient and stress-free. Providing clear notices, keeping you informed, and showing the work completed are all ways we aim to go above and beyond at Aptive.
We truly appreciate you being part of the Aptive neighborhood and look forward to keeping your home protected with the same level of care.
-Jasmine
I keep getting ants inside my house…
I keep getting ants inside my house even though they come as scheduled and even though I request additional sprays.
September 24, 2025
Reply from Aptive Pest Control - San Diego
Hi Danny and Vanessa,
Thank you for sharing your feedback. We understand how frustrating it can be to continue seeing ants inside your home despite scheduled treatments and additional sprays. At Aptive, we aim to provide effective, long-lasting solutions and want to make sure your home is fully protected.
We’d love the opportunity to review your account and treatment plan to ensure we’re addressing the source of the problem. Please reach out to us at socialmedia@goaptive.com so we can work with you to target the issue and provide the results you should expect from Aptive.
We appreciate you being part of the Aptive neighborhood and look forward to helping you get the ant problem under control.
-Jasmine
Alonzo always does a super job
Alonzo always does a super job! He is friendly and professional! We always feel that the job he did was done the right way! Alonzo always calls to give me time to get my Dogs secured, does things we have requested in the past without being asked again.
He is a definite plus for your Company!
September 24, 2025
Reply from Aptive Pest Control - San Diego
Hi Pamela,
Thank you so much for sharing your experience! We’re thrilled to hear that Alonzo consistently provides friendly, professional, and thorough service. It’s great to know he goes above and beyond to make sure your requests are handled and that your dogs are safe. He truly is a valued part of the Aptive neighborhood.
We’ll be sure to pass along your kind words to Alonzo, and we appreciate you taking the time to recognize the exceptional service he provides. Thank you for trusting Aptive with your home!
-Jasmine
The communication is outstanding and on…
The communication is outstanding and on time
September 23, 2025
Reply from Aptive Pest Control - San Diego
Hi Miguel,
Thank you for sharing your experience! We’re thrilled to hear that our Aptive team’s communication and punctuality stood out. Keeping you informed and respecting your time is exactly what we strive for at every visit. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide reliable, attentive service.
-Jasmine
Reply from Aptive Pest Control - San Diego
Hi Isabel,
Thank you for sharing your feedback. We’re sorry to hear that your last service didn’t meet your expectations. At Aptive, we aim to provide effective, thorough treatments and a positive experience for every customer, and it’s clear we fell short in this case.
We’d like the chance to make this right. Please reach out to us at socialmedia@goaptive.com so we can review your service and address any concerns. Thank you for being part of the Aptive neighborhood and for giving us the opportunity to improve your experience.
-Jasmine
East County service
Aptive Pest Control has given us great service. Our service guy yesterday was very thorough, friendly, & took a few minutes to explain some things to me.
September 20, 2025
Reply from Aptive Pest Control - San Diego
Hi Lynette,
Thank you for sharing your feedback. We’re thrilled to hear that your service professional provided thorough, friendly service and took the time to explain things to you. At Aptive, we take pride in delivering professional, attentive service that keeps our customers informed and confident in their home’s protection.
We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.
-Jasmine
Reply from Aptive Pest Control - San Diego
Hi Howard,
We’re thrilled to hear you’ve had a positive experience with both our scheduled and emergency services! At Aptive, we take pride in providing reliable, thorough service whenever our neighbors need us. Thank you for being part of the Aptive neighborhood and for sharing your feedback!
-Jasmine
Great service
Tech is very nice. Always asks if there are any particular areas I need taken care of. Let's me know his time of arrival.
September 17, 2025
Reply from Aptive Pest Control - San Diego
Hi Liz,
Thank you for sharing your feedback. We’re glad to hear that our service professional is attentive, friendly, and keeps you informed about arrival times. At Aptive, we strive to provide service that is both thorough and personable, and it’s wonderful to know that came through during your visits.
-Jasmine
Marrissa is very friendly
Marrissa is very friendly. She listened to my pest problems and treated them accordingly. She said the company was out of some inside ant treatment, but she gave me a recommendation for a commercial brand.
August 29, 2025
Reply from Aptive Pest Control - San Diego
Hi William,
Thank you for sharing your feedback. We’re glad to hear that Marrissa was friendly, attentive, and provided guidance for your pest concerns. At Aptive, we take pride in our team’s ability to listen and offer effective solutions, even when certain treatments are temporarily unavailable. We appreciate you being a valued customer and look forward to continuing to help keep your home comfortable.
-Jasmine
Outstanding Job
The serviceman did outstanding job. He hit all the area that recommended.
August 29, 2025
Reply from Aptive Pest Control - San Diego
Hi Harold,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional provided an outstanding job and addressed all the recommended areas. At Aptive, we take pride in delivering thorough and reliable service to keep our homeowners’ homes protected. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home.
-Jasmine
Excellent!
September 10, 2025
Reply from Aptive Pest Control - San Diego
Hi Chris,
Thank you for your feedback! We’re thrilled to hear that you had an excellent experience with Aptive. Providing thorough, reliable service and ensuring our homeowners feel confident and cared for is always our goal. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
The provider was prompt and kept me…
The provider was prompt and kept me updated of arrival time. He immediately checked the traps in the attic and sprayed the exterior of the house and yard as appropriate.
This is the 3rd review I’ve submitted. Ridiculous! It’s why you have 4 instead of 5 stars. Y’all don’t check your own work IRT services. SMH
August 27, 2025
Reply from Aptive Pest Control - San Diego
Hi Valerie,
Thank you for sharing your experience with Aptive. We’re glad to hear that your provider was prompt, kept you updated, and performed a thorough service inside and outside your home.
We also want to acknowledge your frustration regarding the review process. Your feedback is extremely important, and we take it seriously as it helps us improve our services and ensure our team is providing the highest level of care. We apologize for any inconvenience you’ve experienced and appreciate your patience as we work to make things right.
We truly value having you as part of the Aptive family and are committed to ensuring every service meets your expectations.
-Jasmine
Communication is key
I appreciate getting a notification the day before my service, that way I can move away clutter and make sure the tech can get where they need to go. I double appreciate getting a text from my tech on the day of service asking if there are any specific requests or areas that I want treated. I love that they care for my specific needs instead of just a generic spray and go. Thanks Tasha.
September 9, 2025
Reply from Aptive Pest Control - San Diego
Hi David,
Thank you for sharing your experience with Aptive! We’re thrilled to hear that our notifications and personalized communication made your service easy and convenient. It’s wonderful to know that Tasha took the time to address your specific needs and provide care beyond a generic spray-and-go approach.
Providing attentive, tailored service is exactly what we strive for in every Aptive neighborhood, and we’re so glad it made a difference for you. We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home with the same level of care.
-Jasmine
There has been only 1 service
There has been only 1 service, “the initial service provided” by Aptive! However, I have been charged for 4 services!
their Customer Service Manager “ please have management listen to my telephone call yesterday” would not credit me for the charges when Aptive did not perform the service! The Customer Service Manager would only credit me for 1 charge and offered me a $50.00
credit. This is absolutely insane. It appears Aptive wants me to pay for services that I’m not receiving! What makes this whole thing worse for me is that I can’t cancel the agreement , which I would like to do due to the poor and nonexistent service. But as you know, If I do, I will get charged $199.00!
Jim Cerf
September 10, 2025
Reply from Aptive Pest Control - San Diego
Hi Jim,
Thank you for sharing your experience with Aptive. I’m truly sorry for the frustration and confusion surrounding your billing and services. What you’re describing is not the experience we want for anyone in the Aptive neighborhood, and I appreciate you taking the time to let us know.
I’d like to personally review your account and to address your concerns about the agreement. Please send your service address to socialmedia@goaptive.com so we can pull up the details and escalate this to our management team for a full review. We want to make sure this is corrected and handled fairly.
Your feedback is incredibly valuable to us, and we’re committed to making this right so your experience better reflects the service Aptive is known for providing.
-Jasmine
They had one job
We continue to have ants. It's been a year. After each treatment they say it may take a couple of weeks for the ant to stop invading the house. But that hasn't happened. I hired them to do one job and they failed.
Their sales techniques are tricky. They came door to door with a nice worker saying they're already working with your neighbors. They make you sign a long term contract with a penalty to leave early. After I just signed up they used my name to convince one of my neighbors, i.e. Alan uses us and you should too.
They send text messages that they're coming and a couple of pictures after they're done. This is nice but I'm paying to get rid of the ants which they haven't done.
August 29, 2025
Reply from Aptive Pest Control - San Diego
Hi Alan,
Thank you for taking the time to share your experience. I’m very sorry to hear about the ongoing ant issues and the frustration this has caused. At Aptive, we aim to provide effective and lasting pest control, and it’s clear from your feedback that we fell short of your expectations and our standards.
I also understand your concerns regarding the sign-up process and the way our services were presented. Transparency and trust are extremely important to us, and I apologize if you felt misled or pressured at any point.
We take your feedback seriously and would like the opportunity to review your account and address the ant issue directly. Please reach out to us at socialmedia@goaptive.com so we can ensure the proper follow-up and work toward a resolution that restores your confidence in Aptive.
Your feedback helps us improve and better serve our neighbors who rely on Aptive to protect their homes.
-Jasmine
My technician was very responsive to my…
My technician was very responsive to my concerns. She was professional and polite. I was very satisfied .
August 23, 2025
Reply from Aptive Pest Control - San Diego
Hi Adria,
Thank you for sharing your feedback! We’re glad to hear that your service professional was responsive, professional, and polite, and that you were very satisfied with your service. At Aptive, we strive to provide thorough and reliable pest control while ensuring our neighbors feel respected and confident in the work we do. If you ever need further assistance or have any questions about your service, please reach out. We’re always happy to help.
-Jasmine
Very Good Job
Jorge asked if I had any questions & answered them. He aggressively treated areas that I had requested.
August 23, 2025
Reply from Aptive Pest Control - San Diego
Hi Patricia,
Thank you for sharing your feedback! We’re glad to hear that Jorge took the time to answer your questions and thoroughly treated the areas you requested. At Aptive, we strive to provide attentive, effective, and reliable pest control so our neighbors can feel confident their homes are protected. If you ever have additional questions or need further assistance, please reach out. We’re always happy to help.
-Jasmine
On time and thorough
August 29, 2025
Reply from Aptive Pest Control - San Diego
Hi there,
Thank you for your feedback! We’re glad to hear that your service was on time and thorough. At Aptive, we strive to provide reliable and effective pest control for all of our neighbors, and it’s great to know our efforts are making a difference. If you ever need further assistance or have questions about your service, please reach out. We’re always happy to help.
-Jasmine
Reply from Aptive Pest Control - San Diego
Hi Peggy,
Thank you for sharing your feedback. We’re so glad to hear that our team came across as knowledgeable, friendly, and professional. At Aptive, we strive to provide every customer with service that is both effective and personable, and it’s wonderful to know our team delivered on that. Your kind words are greatly appreciated and encourage us to keep providing the best experience possible.
-Jasmine
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