My experience with this company is not what I was told by the sale representative. I still have active ant nest and wasps nest at my home. The service providers do not give a time rather a timeline th... See more
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Location
Switch location1200 North 23rd Street, Unit 107, 28405 Wilmington, North Carolina, US
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See what reviewers are saying
They have been very prompt in their scheduled appointment times. I have had no issues in their services as i have been a customer a little over a year now. All services were documented by text message... See more
Company replied
I am so grateful to Issac for his diligent, efficient and thorough work ethic as he protects our home. And his communication is terrific, letting me know when and what is being done and double checkin... See more
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I had a great experience with Aptive Pest Control and would definitely recommend them. I gave them five stars because their team was always on time, professional, and reliable. Every visit, they t... See more
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Company details
- #2 of 5 best companies in Pest Control Service
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
1200 North 23rd Street, Unit 107, 28405, Wilmington, North Carolina, United States
- 19108386694
We overthink pests so you don't have to.
4.2
Great
28 reviews
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Aptive Fail
My experience with this company is not what I was told by the sale representative. I still have active ant nest and wasps nest at my home. The service providers do not give a time rather a timeline that may or may not work with your schedule. If you are not home they will spray the exterior of your home or treat it yet I still have the same issues listed above as the ant nests and wasps nest are outside. I will not renew my contract and I share this as my experience.
March 1, 2026
Reply from Aptive Pest Control - Wilmington
Thank you for sharing your experience with us, Francis. It's disappointing to hear that the service and scheduling process did not align with the expectations set during enrollment. We understand how frustrating it can be to continue seeing active ant and wasp nests while also dealing with appointment windows that may not fit your schedule.
Please email socialmedia@goaptive.com with your service address and any additional details about the pest activity and service concerns you've experienced. We'd appreciate the opportunity to review your account and better understand the situation. We hope to hear from you soon!
-Alexis, Aptive Care Team
Helpful and timely!
June 6, 2026
Reply from Aptive Pest Control - Wilmington
Hi Dave,
Thank you for taking the time to share this feedback. We’re glad to hear your experience with Aptive was both helpful and timely.
Providing responsive, reliable service is something we take a lot of pride in, so it’s great to know that came through in your visit. At Aptive, we’ve got this handled, and we appreciate the opportunity to take care of your home.
-Jasmine, Aptive Care Team
Peter was supposed to come in the AM 8…
Peter was supposed to come in the AM 8 - 12 but came at 3:30. Was very short and was gone with in 20 mins - do not believe he services me correctly. Just came across a big ant hill in the back by the sunk pump. Was not happy with his service and would appreciate if he does not come again to service my property.
May 23, 2026
Reply from Aptive Pest Control - Wilmington
Hi Audrey,
Thank you for taking the time to share your experience. We’re sorry to hear your appointment did not occur within the expected window and that the visit felt rushed, especially with the ongoing ant concern in your yard. That’s not the level of reliability or thoroughness we aim to provide at Aptive.
At Aptive, our goal is for you to feel confident that your service is fully handled and your concerns are properly addressed on every visit. We understand why this experience left you frustrated, and we appreciate you bringing it to our attention so we can look into it further.
Please reach out to socialmedia@goaptive.com directly so we can review your service, address the ant issue properly, and ensure your preferences regarding future service are fully handled moving forward.
-Jasmine, Aptive Care Team
Results not worth the money.
We have not seen a reduction in roaches and black ants or noseeums. As a matter of fact there are more roaches outside than before. We have always sprayed ourselves and it has worked. I was hoping that Aptive would be as effective as our treatments without us having to do it. But that is not the case. I am seriously considering paying the $199 to get out of the contract instead of paying $104 a month for 22 more months of no change. The people are great…very easy to work with, professional and polite. It’s the product that isn’t working well for us.
May 22, 2026
Reply from Aptive Pest Control - Wilmington
Hi Diana,
Thank you for taking the time to share such detailed feedback. We’re really glad to hear our team has been easy to work with, professional, and polite, but we’re sorry to hear you haven’t seen the level of pest reduction you were expecting. That’s understandably frustrating, especially when you were hoping for more noticeable results without needing to supplement treatments yourself.
At Aptive, our goal is to make sure your pest concerns are fully handled with effective service and consistent follow-through, so it’s concerning to hear the current results haven’t met that expectation for your home. Please reach out to socialmedia@goaptive.com directly so we can review your account and service history more closely and work toward getting this properly handled for you.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Wilmington
Hi Renee,
Thank you for sharing this and for choosing Aptive. We’re glad to hear the service was on time and completed efficiently.
That’s exactly what we aim for at Aptive, making sure everything is handled smoothly and on schedule so you can count on a reliable experience from start to finish. We appreciate your feedback!
-Jasmine, Aptive Care Team
Anthony is always great about texting…
Anthony is always great about texting to let me know he is on his way.
Once done, he explains everything he treated for and everything else he did.
May 14, 2026
Reply from Aptive Pest Control - Wilmington
It’s great to hear that Anthony keeps you so well informed throughout the treatment, Cecilia! That kind of communication, like letting you know when he’s on the way and then walking you through everything that was done afterward, really helps make the whole experience feel transparent and easy to trust. I’m glad that level of care and clarity has stood out to you.
We’re grateful you’ve chosen Aptive to handle your pest concerns, and we truly appreciate having you with us!
-Alexis, Aptive Care Team
Great communication and punctual
Great communication and punctual. Knocked out my fire ants
May 6, 2026
Reply from Aptive Pest Control - Wilmington
We really appreciate your feedback, Jack! It’s great to hear the communication was clear, the service was punctual, and even better that the fire ants were handled effectively. That’s exactly the kind of result we aim for. Efficient service with real impact. Thank you for choosing Aptive to handle your pest concerns!
-Alexis, Aptive Care Team
Review
Hunter Sigmon thank you so much for helping our family with our pest problem. I’m not exactly sure which location he is from but yes I will leave a great review.
April 28, 2026
Reply from Aptive Pest Control - Wilmington
It’s wonderful to know Hunter was able to handle your pest problem, Claudia! We’re so glad you had a positive experience, and we sincerely appreciate your kind words and willingness to leave a great review. Thank you for choosing Aptive to help protect your home from unwanted pests!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Wilmington
Hi there,
Thank you for taking the time to share this, we really appreciate it! It’s great to hear you consistently receive excellent service and that extra care is being taken during each visit. That’s exactly what we strive for at Aptive.
We’re focused on making sure every detail is handled with care and attention so you can feel confident your home is protected. Thank you for choosing Aptive, we’ve got this handled for you.
-Jasmine
They have been very prompt in their…
They have been very prompt in their scheduled appointment times. I have had no issues in their services as i have been a customer a little over a year now. All services were documented by text message including areas treated. I have recommended their company to neighbors in our community.
April 15, 2026
Reply from Aptive Pest Control - Wilmington
Hi Mike,
We really appreciate you sharing this, and it’s great to hear your experience over the past year has been smooth and consistent. Being prompt, keeping you informed with clear service documentation, and maintaining that level of reliability is exactly what we aim for at Aptive. We also truly value that you’ve recommended us to neighbors in your community, that trust means a lot. Thanks again for choosing Aptive and being part of the neighborhood, we’ve got it handled and we’re always here if you need anything.
-Jasmine
I had a great experience with Aptive…
I had a great experience with Aptive Pest Control and would definitely recommend them. I gave them five stars because their team was always on time, professional, and reliable. Every visit, they took the time to ask what specific concerns I had and made sure everything was handled thoroughly.
What really stood out to me was how they consistently went above and beyond. They didn’t just do the basics—they made sure I felt confident that my home was fully taken care of. Their attention to detail and customer service truly set them apart.
If you’re looking for a pest control company that is dependable, attentive, and genuinely cares about doing a great job, Aptive is a solid choice.
March 27, 2026
Reply from Aptive Pest Control - Wilmington
Hi Tessa,
Thank you so much for sharing your experience! We’re thrilled to hear that our team’s professionalism, attention to detail, and commitment to going above and beyond made such a positive impact. At Aptive, we take pride in making sure every concern is carefully handled, and it’s wonderful to know you feel confident that your home is fully taken care of. Your recommendation means a lot, and we’re grateful to have you as part of the Aptive family.
-Jasmine
Great Experience as always!
Great Experience as always!
We have been extremely satisfied with our pest control service from start to finish. The team is professional, punctual, and consistently thorough. From the initial consultation to each routine visit, they have taken the time to explain what they’re doing, answer questions, and make sure we feel confident about the treatment plan.
Since starting service, we’ve seen a dramatic improvement — no unexpected pest issues and no recurring problems. It’s clear they are proactive rather than reactive, which gives us great peace of mind.
We would absolutely recommend them to anyone looking for dependable, effective pest control. Five stars all the way!
February 28, 2026
Reply from Aptive Pest Control - Wilmington
Hi William,
Thank you so much for sharing your experience! We’re thrilled to hear that our team has provided professional, thorough, and proactive service from start to finish. At Aptive, we take pride in making sure our customers feel confident in their treatment plans and supported every step of the way.
It’s wonderful to hear that you’ve seen such a dramatic improvement and haven’t had any unexpected or recurring issues. That’s exactly the peace of mind we aim to deliver with every visit.
We greatly appreciate your recommendation and your kind words. Thank you for trusting Aptive to protect your home, and we look forward to continuing to provide dependable, effective service for you.
-Jasmine
Very trusted Company and Technician
I am so grateful to Issac for his diligent, efficient and thorough work ethic as he protects our home. And his communication is terrific, letting me know when and what is being done and double checking with me to see if anything else can be taken of. Such an asset to Active. Thank you
February 13, 2026
Reply from Aptive Pest Control - Wilmington
Hi Kathleen,
Thank you for sharing your experience! We’re thrilled to hear that Issac’s diligent, efficient, and thorough approach has made such a positive impact. Clear communication and attentive service are exactly what we strive for at Aptive, and we’re glad it’s giving you peace of mind while protecting your home.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide exceptional service.
-Jasmine
The representative was knowledgeable
The representative was knowledgeable, friendly, and helpful!
February 6, 2026
Reply from Aptive Pest Control - Wilmington
Hi Leon,
Thank you for sharing your experience! We’re thrilled to hear that our service professional was knowledgeable, friendly, and helpful. Providing attentive, reliable service is exactly what we strive for at Aptive, and it means a lot to know it made a positive impact for you. We truly appreciate you choosing Aptive to care for your home!
-Jasmine
Reply from Aptive Pest Control - Wilmington
Hi Diane,
Thank you for taking the time to share your experience. We’re thrilled to hear that our service professional has consistently been courteous and helpful. At Aptive, providing respectful, reliable service is at the heart of what we do, and your feedback lets us know we’re hitting the mark.
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to care for your home.
-Jasmine
Great service and communication
Friendly, courteous service, on time, with reporting of service performed. Noticed pest activity that I hadn't and showed it to me.
December 21, 2025
Reply from Aptive Pest Control - Wilmington
Hi there,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our service professional was friendly, courteous, and thorough, and that the detailed reporting helped you stay informed about your property.
At Aptive, we strive to provide attentive, professional service while keeping our customers fully aware of what’s happening on their property. We truly appreciate your trust and look forward to continuing to provide reliable pest protection.
-Jasmine
Contact to let me know when there's an…
Contact to let me know when there's an appointment is great but there is never a time other than a text 30min prior to them arriving. If I need the inside of the home to be done I have to wait sometimes the whole day. Just make an appointment time so I'm not wasting a whole day waiting around. You guys gave appointment times previously but stopped. This last visit I was surprised there was an increase in price again. At this point you are quickly becoming unaffordable.
December 21, 2025
Reply from Aptive Pest Control - Wilmington
Hi Robert,
Thank you for taking the time to share your feedback. I’m very sorry to hear that your recent experience with Aptive has been frustrating. We strive to provide clear communication, reliable scheduling, and transparent pricing, and it’s clear we fell short in your case.
I completely understand how inconvenient it is to wait for a service window without a confirmed time, especially when interior access is needed. Your concerns about the recent price increase are also important, and I want to assure you that your feedback will be shared with our team to help improve the experience for all our customers.
Please reach out to us directly at socialmedia@goaptive.com so we can review your account, discuss options to make scheduling more convenient, and ensure your future services meet the standards you expect from Aptive. Your feedback helps us continue improving the service we provide.
-Jasmine
Great service. Technician was courteous and efficient.
The company worked in a professional manner, explaining the service to be done, the length of time required and what to expect once completed.
November 18, 2025
Reply from Aptive Pest Control - Wilmington
Hi Linda,
Thank you for sharing your experience! I’m glad to hear our team provided clear explanations and handled your service professionally. At Aptive, we aim to make every visit informative and straightforward so you know exactly what to expect and feel confident in the protection we provide.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home protected.
-Jasmine
Aptive Pest Control is a great company
Aptive Pest Control is a great company. They have excellent rates and have a good product.
I have had three treatments. The first two were excellent. The visit on Nov 14 was so different. The person who came out tried to say we were not at home. Both my husband and I were home and never heard a knock or the doorbell. My dog always barks when the door bell rings. I feel as though the tech lied to me. He was polite but not a good representative for Apitve.
November 15, 2025
Reply from Aptive Pest Control - Wilmington
Hi Cheryl,
Thank you for taking the time to share your experience and for your kind words about our rates and products. We’re glad to hear your first two treatments were excellent, but we’re concerned and disappointed to learn that your recent visit on November 14 did not meet the same standard.
We take your feedback seriously, especially regarding the miscommunication about your presence at home. At Aptive, we expect all of our service professionals to provide honest, respectful, and thorough service, and it’s clear that this visit fell short of that expectation.
We’d like the opportunity to review your account and ensure your concerns are addressed. Please reach out to us at socialmedia@goaptive.com so we can make this right and ensure your future visits meet the high standard you’ve come to expect from Aptive.
Thank you for being part of the Aptive neighborhood. Your feedback helps us improve our service and represent our company the way it should be.
-Jasmine
5 star visit
They asked questions, followed up on previous visits, were professional and advised what he was going to address this visit ; inside and outside.
Then asked if there were any new issues that needed attention.
October 2, 2025
Reply from Aptive Pest Control - Wilmington
Hi Debbie and Charles,
Thank you for sharing your experience with us. It’s great to hear that our service professional took the time to follow up on past visits, explain the treatment plan, and make sure all your concerns were addressed. At Aptive, we want every visit to feel thorough and personalized, so your feedback means a lot. We appreciate you choosing Aptive and being part of our neighborhood.
-Jasmine
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