Just the best provider of quality water filters that fit our Samsung American fridge freezer after Samsung changed the fitting and the code. Great value products delivered on time every time. Great cu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We've been using AquaCure for a while now and honestly couldn't recommend them highly enough. Brilliant products, brilliant service and a team that genuinely goes above and beyond. If you're looking f... See more
Company replied
Since replacing my fridge water filter, I’ve noticed a much fresher and crisper taste to the water, and the whole family has commented on the difference. With the warm summer we’ve just had, it was... See more
Company replied
I was having a problem after changing my water filters. There was no water coming out if the tap! After a while fiddling with it accessed their website chat option and chatted with Mike who diagnosed... See more
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Company details
- Water Filter Supplier
- Hot Water System Supplier
- Water Pump Supplier
- Water Purification Company
- Water Softening Equipment Supplier
- Water Treatment Supplier
Written by the company
Aqua Cure are one of the UK's leading suppliers of water treatment and purification products for use in domestic, commercial and industrial environments. We offer a wide range of solutions to solve all your water problems, from simple water taste improvement to complex scale control.
Contact info
Units 3a & 3b Dakota business park, Dakota Way, L40 8AF, Burscough, United Kingdom
- +44 (0) 1704 516916
- sales@aquacure.co.uk
- aquacure.co.uk
4.8
Excellent
369 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
REally helpful staff
REally helpful staff, immediate responses to queries and great to work with. Pleased to say we recommend them!
April 8, 2026
Unprompted review
Reply from Aqua Cure
Hi Marti,
Thank you for your great feedback! We’re really pleased to hear our team has been so helpful and responsive, and we truly appreciate your recommendation. It’s a pleasure working with you.
Many thanks,
Lou and the CX team!
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Carbon filters from Aqua Cure
I have ordered carbon filters from Aqua Cure for a number of years and have always received efficient service. Normally the order is received the next day after placing the order. I will always order from them.
April 1, 2026
Unprompted review
Reply from Aqua Cure
Hi Colin,
Thank you for your continued loyalty and for taking the time to leave such a great review. We’re really pleased to hear you’ve consistently received efficient service and next‑day delivery. It means a lot to know you choose Aqua Cure year after year, we truly appreciate your support.
Many thanks,
Lou and the CX team!
Great online options for Filters at…
Great online options for Filters at reasonable costs. Always delivered in prompt timescale.
April 1, 2026
Unprompted review
Reply from Aqua Cure
Hi Charlotte,
Thank you for your review! We’re pleased to hear you found our online filter options easy to use and competitively priced, with prompt delivery as always. If you need any further support, we’re happy to help.
Many thanks,
Lou and the CX team!
Super Company 6 Stars!!
We've been working with Aqua Cure since 2009 and they've always been great. Deliveries are always on time and correct too. They're always there for any help we need and their team- managed by the lovely Hannah is tremendous. Top job guy's keep up the good work!!!
March 31, 2026
Unprompted review
Reply from Aqua Cure
Hi Christian,
Thank you for such an amazing review and for working with us since 2009, that truly means a lot to us. We’re delighted to hear our deliveries continue to meet expectations and that our team has been there whenever you’ve needed support. Your kind words about Hannah and the team will be shared with them. Thanks again for your continued trust, and we really appreciate the recommendation!
Many thanks,
Lou and the CX team!
Respond time very fast
March 25, 2026
Unprompted review
Reply from Aqua Cure
Hi Tina,
Thank you for your review! We’re glad to hear our response time was very fast. If you need anything else, just let us know.
Many thanks,
Lou and the CX team!
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Great team and products
Great team and products! Always providing supportive customer service and advice :)
March 27, 2026
Unprompted review
Reply from Aqua Cure
Hi Elisha,
Thank you for your fantastic review! We really appreciate your continued support, and it’s great to hear you’re happy with our team, products, and the advice we provide. It’s always a pleasure working with you, and we're here whenever you need us.
Many thanks,
Lou and the CX team!
Very fast and reliable service
Very fast and reliable service. Parts I ordered arrived next day.
March 26, 2026
Unprompted review
Reply from Aqua Cure
Hi Phil,
Thank you for your review! Great to hear your parts arrived next day and that our service hit the mark for speed and reliability. Let us know if we can support you with anything else.
Many thanks,
Lou and the CX team!
Aqua Cure were excellent
Aqua Cure were excellent. The transaction was smooth and I received the goods with 2 working days. Very good customer service all around!
March 25, 2026
Unprompted review
Reply from Aqua Cure
Hi Paul,
Thank you for your great feedback! We're really pleased to hear everything went smoothly and that your order arrived within two working days. It’s wonderful to know you received excellent customer service all round. If you need anything else, we’re always here to help.
Many thanks,
Lou and the CX team!
Great products range + amazing customer service
These guys are great, amazing range of products, Ben Smith my account manager is always very helpful, as well as Tani from customer service. They always go above and beyond to make sure we get our good in time. Would 100% recommend
March 19, 2026
Unprompted review
Reply from Aqua Cure
Hi Francesco,
Thank you for your fantastic review! We’re delighted to hear you’re happy with our product range, and it’s great to know Ben and Tani have been so helpful. We’ll make sure your kind words reach them. We really appreciate your recommendation, and we’re always here to support you however we can.
Many thanks,
Lou and the CX team!
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Reply from Aqua Cure
Hi Mike,
Thank you for your feedback! We’re really glad to hear you’ve received good, reliable service each time. If there’s anything else you need, you know where we are.
Many thanks,
Lou and the CX team!
We've been using AquaCure for a while…
We've been using AquaCure for a while now and honestly couldn't recommend them highly enough. Brilliant products, brilliant service and a team that genuinely goes above and beyond. If you're looking for a water treatment supplier, look no further — AquaCure are the only ones we'd trust.
September 19, 2025
Unprompted review
Reply from Aqua Cure
Hi Oscar,
Thank you so much for your fantastic review! We’re delighted to hear you’ve had such a positive experience with our products and service. It means a lot to know you trust us as your go‑to water treatment supplier. If there’s ever anything more we can do for you, we’re always here to help.
Many thanks,
Lou and the CX team!
Great service, would recommend!
Always quick to respond, great service and friendly colleagues!
March 19, 2026
Unprompted review
Reply from Aqua Cure
Hi JL,
Thank you for your lovely feedback! We're really glad to hear you’ve had great service and found our team friendly and responsive. If you need anything else, we’re always here to help.
Many thanks,
Lou and the CX team!
We've been dealing with Aqua Cure since 2010
We've been dealing with Aqua Cure for many years, and cannot fault the service we have received. Particular praise to our Account Manager Ben Smith, who is always polite, professional and knowledgeable.
March 2, 2026
Unprompted review
Reply from Aqua Cure
Hi Paul,
Thank you for your wonderful feedback. We’re delighted to hear you’ve consistently received great service, and we truly appreciate your kind words about Ben. We’ll be sure to pass on your praise—he’ll be thrilled! If there’s ever anything more we can do for you, we’re always here to help.
Many thanks,
Lou and the CX team!
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Customer service very good
Customer service very good. Very reliable water filter.
March 18, 2026
Unprompted review
Reply from Aqua Cure
Hi,
Thank you for your review! We’re glad you’re happy with our customer service and find the water filter reliable. We're always here if you need anything.
Many thanks,
Lou and the CX team!
Easy ordering and speedy delivery
March 18, 2026
Unprompted review
Reply from Aqua Cure
Hi Marcus,
Thank you! We're glad the ordering was easy and delivery was speedy. We're here if you need anything else.
Many thanks,
Lou and the CX team!
Quality goods
Quick delivery of what is always a good quality product.
March 13, 2026
Unprompted review
Reply from Aqua Cure
Hi Mark,
Thank you for your great review! We're delighted to hear your order arrived quickly and that you’re happy with the quality of the product. If there's anything else you need, we’re always here to help.
Many thanks,
Lou and the CX team!
Splendid service as always!
March 2, 2026
Reply from Aqua Cure
Hi Jann,
Thank you for your wonderful review! We really appreciate your continued support, and it's great to hear our service continues to impress. If there’s ever anything more we can do for you, we’re always here to help.
Many thanks,
Lou and the CX team!
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Reply from Aqua Cure
Hi Ryan,
Thank you for your feedback! We're glad to hear you received quick service and that the parts arrived exactly as described. If you need any further assistance, we’re always happy to help.
Many thanks,
Lou and the CX team!
Fast and reliable with a follow up call…
Fast and reliable with a follow up call to check all parts were as expected.
February 19, 2026
Unprompted review
Reply from Aqua Cure
Hi Ed,
Thank you so much for your great review! We’re really pleased to hear you found our service fast and reliable, and that the follow‑up call was helpful. If you ever need anything else, we’re always here to assist!
Many thanks,
Lou and the CX team!
From beginning to end
From beginning to end, Jamie and the crew provided outstanding customer support.The buying process was seamless, featuring next-day delivery, and the product performed exactly as intended.I strongly endorse this service.
February 11, 2026
Unprompted review
Reply from Aqua Cure
Hi Krista,
Thank you so much for your wonderful feedback. We’re delighted to hear that Jamie and the team made the whole experience smooth from start to finish. We truly appreciate your recommendation and look forward to supporting you again in the future.
Many thanks,
Lou and the CX team!
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