AquaFunded Reviews 

376
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 300 reviews, reviewers had a great experience with this company. Customers frequently highlight a positive user experience, noting the platform is fair, easy to use, and provides a good trading environment. Many people appreciate the smooth process from purchasing an account to getting funded, with clear rules and efficient service. However, some customers also noted areas for improvement regarding customer service and payment processes. Some reviewers were not happy with the support team, describing it as slow, robotic, and sometimes unhelpful in addressing issues or providing clear answers. Additionally, a few other people also felt that the payment system could be problematic, citing issues with payout delays, unexpected account holds, or difficulties with withdrawal methods. There were also mentions of delays in receiving account credentials or processing after passing challenges.

What people talk about most

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the quick and responsive... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers reporting positive experiences, such as fast... See more

Service

Consumers find service to be ambiguous, with many praising fast support, good pricing, and clear rules,... See more

Response time

Customers consistently note ambiguous experiences with response times, with many praising quick responses... See more

User experience

Customers had positive experiences with the user experience, with many describing it as amazing, good, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought a 50k evaluation that I passed in one day. It was not clearly explicit in their FAQ that there was a minimum trading days: "AquaFutures does not require a minimum amount of trading days on... See more

Rated 4 out of 5 stars

The experience was good. It would have been better if users plan specific (all) rules were mentioned at the dashboard itself. Also mt5 experience is no so good for analysis. For trade execution it... See more

Rated 4 out of 5 stars

So far, I've enjoyed email notifications at each stage (sales, passing evaluation, reviewing trades - which can take up to 24hrs but only took about 2hrs, and the current stage waiting for KYC to s... See more

Rated 4 out of 5 stars

The pay later accounts given after a purchase or enrollment for a challenge is amazing. The trading rule are manageable and favorable to traders. I have not made a payout yet, but I hope the won't b... See more


Company details

  1. Alternative Financial Service
  2. Educational Institution
  3. Financial Institution
  4. Investment Service
  5. Non-Bank Financial Service

Written by the company

At AquaFunded, we pride ourselves on being a leading prop firm dedicated to transforming trader’s aspirations into reality. With a commitment to transparency and unwavering support, we provide funded accounts, empowering individuals to navigate the financial markets with confidence. Join our community where expertise meets opportunity, and together, we chart a course to financial success.


Contact info

3.9

Great

TrustScore 4 out of 5

376 reviews

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3.9

All reviews

(376)

350 reviews in the last 12 months

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Rated 1 out of 5 stars

My Experience was VERY DISSAPOINTING

**My Personal Experience with Aqua Funded**

I've been trading with Aqua Funded since 19 June 2025 and, over the course of a year, purchased more than 24 evaluation accounts, reaching the funded stage multiple times. My most recent account was a $100,000 2-Step Challenge purchased on 14 June 2026. I passed both phases and reached approximately $8,226 in profit before becoming eligible to request my first payout.

After submitting my payout request, I experienced repeated delays despite the stated processing timeframe. I was then contacted and asked whether I had used a VPN, VPS, proxy, or similar tools.

I explained honestly that I use a VPN for streaming and gaming but normally disconnect it before trading. Aqua Funded later provided a screenshot showing one trading session where my connection appeared to come from Japan, which I understood to be the VPN server location. I explained this was an accidental one-time occurrence where I had forgotten to disconnect the VPN.

To support my explanation, I submitted six PDF files containing evidence that I believed showed I was the person trading the account and that my normal trading activity originated from Australia. I also explained that I had traded with Aqua Funded for over a year without any previous VPN-related issues.

Despite this, Aqua Funded declined my payout, classified the incident as a hard breach, and permanently terminated my ability to trade with the firm. I requested additional information, including timestamps and IP details, so I could better understand the decision and provide any further relevant evidence, but I was not provided with those details.

During the process, I reviewed Aqua Funded's publicly available FAQ and Terms & Conditions but was unable to find a specific rule stating that an accidental VPN connection while trading would automatically result in a hard breach. I also found it notable that I traded the account for about a week without receiving any warning, and the issue was only raised after I submitted my payout request.

Aqua Funded later offered to refund my purchase fee as a goodwill gesture. However, I was informed that accepting the refund required agreeing to confidentiality terms. I chose not to accept those conditions because I wanted to retain the ability to share my personal experience.

My concern is not simply the denied payout, but the overall process. While I respect that firms have the right to enforce their rules, I do not feel I was given sufficient information or opportunity to fully address the issue before the final decision.

I am sharing my experience to provide transparency for other traders, so they can make an informed decision before choosing to work with this firm.

July 15, 2026
Unprompted review
AquaFunded logo

Reply from AquaFunded

Thank you for taking the time to share your experience. We're sorry that you're disappointed with the outcome.

At AquaFunded, no payout is ever denied without verified evidence of a breach of our policies. Every payout request undergoes a thorough review by our Risk Team, and decisions are made based on objective platform data rather than assumptions or discretion. When all rules are followed, traders are paid 100% of the time, which is reflected by the more than $7 million in verified and tracked payouts we have processed to date.

While we understand your frustration, your payout was not denied because you requested a withdrawal or because of the use of a VPN in isolation. It was denied following a detailed review of the evidence relating to your account activity and the applicable policies. We also spent considerable time reviewing the additional information you provided before reaching a final decision.

We appreciate that this was not the outcome you hoped for, but we must apply our rules consistently and fairly to every trader to maintain the integrity of our platform. Suggesting that payouts are withheld arbitrarily is simply not an accurate reflection of how our review process works or how we operate.

Rated 4 out of 5 stars

So far, so great

So far, I've enjoyed email notifications at each stage (sales, passing evaluation, reviewing trades - which can take up to 24hrs but only took about 2hrs, and the current stage waiting for KYC to setup funded sim - which can take 2 days but I expect I'll get the email sooner).
When I passed the eval at 9:45AM, I didn't have to wait til the end of the market day (as with some other firms), because I received the confirmation email by 10:30AM, and I received the certificate of passing the review by 11:45AM.

Aside from emails and timing, the options for different type of accounts are competitive in terms of pricing, waving activation fee by paying a little more up front, reasonable consistency limits, only 1 to 3 days required to pass, and 100% split up to first $15k

July 16, 2026
Rated 5 out of 5 stars

AquaFunded Is Worthy Of 5 Stars.

AquaFunded has been great to work with. The platform is very details with all the info to help you improve your trading. The process from buying an account through to being funded has been a smooth process as well. I'm looking forward to a fruitful partnership. Thanks

July 13, 2026
Rated 4 out of 5 stars

The experience was good

The experience was good.
It would have been better if users plan specific (all) rules were mentioned at the dashboard itself.
Also mt5 experience is no so good for analysis. For trade execution its good.
Overall a good hands on experience.

July 8, 2026

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