Aqua Ignite Plumbing and Heating Solutions Reviews 66

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

We are really happy with the service we've received from Dave and his team at Aqua Ignite. Adam did our new boiler installation and explained everything very clearly before and after the installation.... See more

Company replied

Rated 5 out of 5 stars

Amazing, friendly service. As a charity, we found Aqua Ignite extremely helpful. Our unit has LPG Gas which heats our building which we discovered was wrongly fitted before. Aqua Ignite came down, off... See more

Rated 5 out of 5 stars

Over the years, Dave and Adam have completed many jobs for us, always to an exemplary standard - they give an honest appraisal and are very reliable. Most recently they installed a new bathroom suite... See more

Rated 1 out of 5 stars

This company fitted a new Baxi boiler with Magna Clean Filter in July 22.This can be installed anywhere before the boiler, they have fitted it after the boiler rendering it useless. They have ref... See more

Company details

  1. Heating Contractor
  2. Gas Engineer
  3. Plumber

Written by the company

We are a reliable and trustworthy, Domestic and Commercial Gas Safe Registered, Plumbing and Heating Company based in Nuneaton, Warwickshire. We serve Nuneaton, Atherstone, Bedworth, Bulkington, Coventry, Kenilworth, Leamington Spa, Rugby and surrounding areas. Aqua Ignite can offer many services in plumbing from a dripping tap to a full bathroom installation, Boiler breakdowns and servicing to a new central heating boiler.


Contact info

4.0

Great

TrustScore 4 out of 5

66 reviews

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Rated 1 out of 5 stars

They are not worth one star

This company fitted a new Baxi boiler with Magna Clean Filter in July 22.This can be installed anywhere before the boiler, they have fitted it after the boiler rendering it useless. They have refused to refit it.
I had also five new radiators fitted one in the hallway where they drilled three holes in the pipe work flooding the hallway which damaged a new laminate floor which had to be replaced,new skirting boards had to be fitted, the wall replastered and redecorated A big mistake I made was paying this company before the damage was repaired,as they would not come back to replaster fit new skirting or redecorate
This is the way they treated two elderly pensioners!!

AN UPDATE TO THE ABOVE
I have employed a competent gas engineer today 10th May to rectify the Magna Clean filter that Aqua Ignite refused to do. It is now fitted to the correct side of the boiler, but has cost me £165.

July 27, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. I have been with Aqua Ignite for 4 years now. They fitted a new boiler for me, radiators, toilet and taps. All working fine years later. They are punctual and very friendly. Aqua Ignite is also very quick at fixing any problems along the way. Good customer service.

August 2, 2022
Unprompted review
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Rated 5 out of 5 stars

All my emails and telephone calls have…

All my emails and telephone calls have been answered in a prompt and professional manner.
Nothing has been to much trouble.
Excellent service has been given at all times.

June 10, 2022
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Reply from Aqua Ignite Plumbing and Heating Solutions

Thankyou so much for the feedback, and pleased you have been happy with the service.

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Rated 5 out of 5 stars

Aqua Ignite

Polite, efficient, knowledgeable. I've had the pleasure of using Aqua Ignite for the last few years and I needn't look anywhere else for my plumbing needs.

June 8, 2022
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Reply from Aqua Ignite Plumbing and Heating Solutions

Many thanks for the feedback and pleased to hear you have been happy with the service.

Rated 5 out of 5 stars

Great service

Great service, very friendly, decent price.

May 14, 2022
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Reply from Aqua Ignite Plumbing and Heating Solutions

Many thanks for the feedback and glad you are happy with the service

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Rated 5 out of 5 stars

I would highly recommend Aquaignite as…

I would highly recommend Aquaignite as we have used them several times, they have replaced our old boiler recently the lads are very polite and professional and we couldn’t have had a better service. Very happy with the work. My elderly mum needed her toilet replacing and was worried about having someone working in the house. They came out to have a look at the job, then spoke to mum the quote was sent the same day and dates and times available to come and do the job. On the day the plumber brought dust sheets to cover stairs and carpet and completed the job and left everywhere clean an tidy asked mum to come to check that she was happy with the job. Again a very happy customer excellent work thank you Aquaignite

April 15, 2022
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Reply from Aqua Ignite Plumbing and Heating Solutions

Hi Julie, Thankyou for the feedback much appreciated.

Rated 5 out of 5 stars

Happy with the service.

Very happy with the work Dave did in servicing our boiler. Arrived as arranged and got on with the job. Explained what he had done and offered some useful advice.

March 23, 2022
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Reply from Aqua Ignite Plumbing and Heating Solutions

glad to hear you have been happy with the service much appreciated thankyou

Rated 5 out of 5 stars

The Aqua Ignite company employees are FANTASTIC

The Aqua Ignite company employees are very punctual, extremely proficient administratively, the traders are punctual, polite and totally professional.
i have had some horrendous experiences with traders who frequently are rude, ignorant, not turning up etc. call you 'mate; (which I hate. So it is a pleasure to be associated with Aqua, who are the total opposite.

March 23, 2022
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Reply from Aqua Ignite Plumbing and Heating Solutions

Thankyou very much for the feedback and glad that you have been happy with the service,

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