Faulty products
Numerous emails and numerous chat requests and not once did they contact me back . The product was defective in a week the ÚV window popped out .
January 1, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Aquasonic has amazing customer service
Aquasonic has amazing customer service. A real human responds quickly to your emails. I will use them for the rest of my life!
February 17, 2026
Unprompted review
No instructions how to use the uv light…
No instructions how to use the uv light with the tooth brush. Had to google it.
January 8, 2026
Unprompted review
Support for Aquasonic toothbrushes is…
Support for Aquasonic toothbrushes is not very good.
I have tried to get answers numerous times and there is no answer back.
March 14, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.