Aquatropics London  Reviews 

442
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 312 reviews, reviewers overwhelmingly had a great experience with this company. People are genuinely very happy with the impressive variety of aquatic life available, often sharing that online purchases arrive lively, healthy, and exceptionally well packed. Consumers also deeply appreciate the prompt shipping times and careful handling, ensuring that fragile aquatic animals reach their new home aquariums safely. However, some people mentioned experiencing occasional communication delays and a frustrating lack of updates regarding order placement and delivery schedules. A few reviewers expressed clear disappointment over unexpected shipping arrangements or receiving delicate animals that unfortunately did not survive the journey.

What people talk about most

Product

Consumers find product to be positive and consistently praise the healthy condition and vibrant colors of the... See more

Quality

Reviewers mention positive feedback about quality, noting that the fish arrive healthy and in pristine... See more

Order

Clients share positive opinions on order, highlighting that the online process is simple and straightforward... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that shipments consistently arrive on time... See more

Service

Customers consistently note positive experiences with service, highlighting brilliant support and great value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good experience with Aquatropics London. The order arrived when they said it will, despite not getting an email saying it’s on the way, first thing in the morning, by 08:00 AM. The parcel was ver... See more

Rated 5 out of 5 stars

My first order of live tropical fish. The online order was simple and straightforward, the choice was amazing, I couldn't of picked better myself. The packing was above and beyond complete with heat... See more

Rated 5 out of 5 stars

I have now purchased several tropical fish from Aquatropics and have to say - they really have been AMAZING ! Accurate description and generally actually nicer fish ! They go out of their way to... See more

Rated 5 out of 5 stars

Have made several orders from these guys and as a Killifish breeder I have been very pleased with the quality of the fish they have supplied. Communication is a little slack as from the order placemen... See more


Company details

  1. Pet Store

Written by the company

At Aquatropics, we are passionate about bringing the beauty of tropical fish and aquatic life right to your home. Based in London, we specialise in sourcing and supplying a wide variety of high-quality tropical fish, invertebrates, plants, and aquarium essentials. Whether you are a beginner or an experienced aquarist, our goal is to provide you with healthy, vibrant livestock and the support you need to build and maintain your dream aquarium. We carefully handpick our fish from trusted suppliers and ensure they are properly quarantined and cared for before shipping. Every order is packed with the utmost attention, using heat packs, insulated boxes, and “live fish” handling labels to ensure safe delivery across the UK. Customer satisfaction is at the heart of what we do. That’s why we offer professional support, clear advice, and after-care guidance to help our customers succeed. We believe that aquariums should bring joy, relaxation, and natural beauty into any space, and we are here to make that possible. Aquatropics is more than a store – it’s a community. With many repeat customers and 5-star reviews, we are proud to be one of the UK’s trusted online destinations for tropical fish and aquatics.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

442 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(442)

307 reviews in the last 12 months

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Rated 5 out of 5 stars

African Peacocks

Order recieved with no issues and when they said it would be delivered, all fish healthy and some great colours. Will definitely order from again

May 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Fantastic company

Great company. Fish arrived very well packed, healthy and all in good shape. So far they’re all doing really well, panda corys are energetic little things. Delivery was much smoother and much quicker than discount aquatics, who delayed my snail by a couple days and he didn’t arrive in good health. I recommend buying from here if you want good quality, well looked after livestock.

April 23, 2026
Unprompted review
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Rated 5 out of 5 stars

First time ordering online orderd 5…

First time ordering online orderd 5 rusty mbuna. fish well packed and all healthy no problems also email from delivery saying delivery before 13.00hr arrived 12.00 so could not fault process.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

My third order of fish

This is my third order I could not fault I had absolutely no difference in the way they were sant very well packed sent Tuesday and I got them on Wednesday.
I will be getting more from this seller once I give the fish a few weeks to settle in.
I recommend this seller 100%

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Good company

Easy to deal with, good communication from seller and all fish arrived well packaged and in good healthy condition. Thank you!

May 7, 2026
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Rated 5 out of 5 stars

Beautiful fish alive well packaged

Fully informed through email after ordering. Dispatch the following Tuesday before estimated delivery time. The Betta fish was well packed in multiple layers and she was alive happy to see light and beautiful and alive. Great experience

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely fish

Fish arrived as planned, packaging really well.

Fish are lovely now they have had time to settle.

Great way to purchase fish when the ability to visit a shop environment is limited.

May 12, 2026
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Rated 5 out of 5 stars

I always use this online store from now…

I always use this online store from now on. They have an amazing selection of fish with great prices MUCH BETTER then in store shopping prices. Great value for money.
You may have to wait couple weeks for the delivery but it's worth it for no hassle shopping and great choice of products.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

I made a purchase of guppies and they…

I made a purchase of guppies and they were beautifully selected. They are so vibrant in colour and are happy swimming in the tank. The delivery process was really good and straightforward. I will be buying from here again. Thanks so much

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality fish

Excellent service, beautiful high quality African cichlids with amazing colour and all in excellent health will definitely be buy more from them again

May 15, 2026
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Rated 5 out of 5 stars

What can I say but 10 out of 10 they…

What can I say but 10 out of 10 they are the best looking healthy fish I've ordered online there range is for more than other online companies at a better price people will say bad things or leave a bad review on them using royal mail to deliver but honestly they are well packaged never had a dead fish or a fish with any parasites or ich ect i will definitely stick with this company in future plus everything I've ordered has been young . Thanks aquatropics

April 3, 2026
Unprompted review

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