Arabella Designs Reviews 

Amazing service, Amy was just brilliant, talked on the phone for ages and in detail about the sofa we liked, Chris popped over to see us on his way back from London, which was great as we live far away from their workshop and we ideally wanted to see the sofa before ordering. Chris was a dream to deal with, lovely chap, over all I think they are just fantastic, I love supporting independents, they both were just lovely, excited to receive my sofa!!!!!!!!

I received my sofas today and I love them. The service from start to finish was amazing. Chris is great to deal with and nothing was a problem. I highly recommend Arabella Designs to anyone looking for a luxury sofa.

Excellent experience from beginning to end and an amazing sofa as the outcome!
We have been in communication with Chris about a new sofa for a year now and he has been so kind, patient and helpful with advice all the way through.
His advice has been second to none- the time he has taken to explain and work with us to construct our dream sofa has been excellent.
He has kept us updated with the building process from ordering to delivery (and even came for the delivery to make sure we were happy!). He was able to customize elements of the sofa for us, to enable it to perfectly fit in the space we required.
The quality is superb - the sofa is exactly how I had planned in my mind, the materials used are top quality and you can tell the difference in the build from the normal high street stores- far more superior.
We cannot rate Chris and his team highly enough and will recommend him to everyone. We will definitely be using him for future purchases. Thank you again!

We’ve just bought three custom-made sofas and a footrest with a quartz top, and I honestly can’t rate Chris and his business highly enough – they’re absolutely fantastic.

From the very beginning, nothing was too much trouble. The choice of fabrics was excellent, and Chris made the whole process simple and stress-free. It was reassuring to see examples of his sofas in the workshop, but in truth, I wouldn’t hesitate to order again without even needing to sit on them first – the quality speaks for itself.

Delivery was seamless, communication was spot on throughout, and the end result has far exceeded our expectations. It’s been such a pleasure supporting a local family business rather than a big high-street chain – the quality, the ability to customise, and the level of service are all on another level.

Wishing Chris and his family every success as they continue to grow this brilliant business.

From start to finish the service is fantastic!

All staff are amazing, informative and friendly. They all went above and beyond to make our dream sofa at a reasonable price! The upmost care was taken to ensure it was exactly as we requested and we were kept informed of the stages throughout.

If your thinking of using this company do not hesitate, they made what has been a rather stressful time, a lot less stressful!

The whole experience has been the quality that we've been looking for. Chris was brilliant with our search for a fabric and a specific made to measure sofa. Communication from Chris was second to none throughout. The final product which we've taken delivery on today is just beautiful. Thank you. We'll be back.

I received my sofa samples yesterday so much choice to go threw and the colour are so lovely I have not made my mind up what colours I am looking for but it’s give me some idea and the sofa look so lovely so comfortable so I just need to decide now

⭐️⭐️⭐️⭐️⭐️ (If I could give 10 stars, I would!)

Arabella Designs didn’t just build us a sofa — they brought a vision to life. From the very first conversation, they embraced my ideas with genuine enthusiasm and elevated them with their own expertise and experience. The result? A piece that feels like it was plucked straight from my imagination and placed perfectly in our home.

Their service was flawless from start to finish: honest, helpful, and full of integrity. They delivered exactly as promised — on plan, on schedule, and on budget — with no compromises on quality. The craftsmanship is second to none, and the personal delivery and installation made the experience feel even more special.

I rarely write reviews because my standards are extremely high, but Arabella Designs absolutely knocked it out of the park. They’ve earned our trust, and they’ll be our go-to team for every future dream we want to turn into reality.

Awesome 🤩 is all I can say.

D&Z

Excellent customer service! Looking forward to getting my custom made sofa! 😊

We found Arabella Designs on Instagram and once we found the design for us we went to the showroom to see it in the flesh and meet Chris the owner and designer.

His knowledge of and passion for his craft were obvious as soon as he started to explain the process of creating our dream sofa. Couple that with an extensive catalogue of bespoke materials and upholstery choices and it was such an easy decision.

We eventually chose the corner coco in mink, made to our exact measurements at no extra cost and had a bespoke bench seat cushion made to order as well. This ties the kitchen diner / living room together.

Chris was always on hand for any questions and nothing was too much throughout the entire process. He even delivered it by hand!!

We could not be happier and we'll definitely be back for our next sofa.

Yet to receive but the help and guidance I’ve had do far has been incredible

We had been looking in all the usual outlets for a loungie, crash out style of corner sofa but couldnt find anything suitable, comfort or sizewise, so, begrudgingly, we decided on a standalone sofa and armchair from loaf as their corner sofas did not fit our space.
But at the last minute before purchase, by chance, we came across arabellas website, called Chris and arranged to visit him in their showroom.
It has been a lovely experiance dealing with him, he listened as we explained what we wanted and he suggested trying the cloud corner sofa which he could custom build to our exact measurements and fabric choices and at no additional cost to their standard sizes.
We've just taken delivery of the sofa and could not be happier with it, fantastic quality and so, so comfortable, all at a brilliant price too.
We highly recommend Arabella designs to anyone considering a new sofa, thanks again Chris.
Mike & Diane.

The swatches prove the quality of upholstery used and colour choices are beautiful. Wonderful customer service.

Lovely samples

Arabella Designs provided a fantastic service from start to finish and we couldn't be happier with the outcome. Chris, the owner takes a lot of pride in the business and this is reflected in the service provided. I would highly recommend Arabella Designs and would use them again in the future. Great advice, huge selection of materials and colours and we never felt rushed to make a decision. Thanks Chris and Amy for everything.

Spoke to Chris today exceptional service ordered my sofa and can’t wait for delivery

Perfection from start to finish. I thought it might be too good to be true but after having the sofa delivered today, I am over the moon. The communication is excellent, the quality and price. Completely faultless.

I had a wonderful experience with Arabella Designs from start to finish. The level of personalised customer service was genuinely impressive, Amy took the time to understand exactly what I was looking for and made the bespoke process feel easy. Every detail was carefully considered, and nothing ever felt rushed or off the shelf.

The finished sofa is beautiful, thoughtfully crafted, with real attention to quality and finish. It’s clear a lot of care goes into their work, and I couldn’t be happier with the result. It was hand delivered by Chris himself which added to the caring, conscientious customer experience that I’ve received throughout. Would absolutely recommend to anyone looking for quality-made sofas crafted to stand the test of time.

We have just had our Coco sofa delivered and we absolutely love it. It has a subtle 70s vibe which we were unable to find anywhere else.

It has a solid construction, is super comfortable, and the quality is outstanding.

I ordered two fabric sample packs before making a decision and nothing was too much trouble. Amy and Chris were incredibly responsive and genuinely lovely to deal with.

I would highly recommend Arabella Designs - thank you so much!

really pleased with my fabric samples i recieved, really nice designs and the quality of the fabrics are amazing so worth the price that they are. the shipping was very quick and everything was packaged safe and securely. thanks againg for my samples