Aran.com Reviews 

56,834
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 7,134 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the soft wool materials, noting that the garments are exceptionally comfortable and well-crafted. People also deeply appreciate the surprisingly fast international shipping times and the very smooth, straightforward online ordering process. However, some customers also noted occasional difficulties regarding unexpected sizing discrepancies or items not fitting quite right. A few reviewers additionally experienced frustrating complications with international shipping carriers, customs charges, or receiving incorrect merchandise. Consumers mention that navigating these specific delivery hurdles required extra effort and patience during their purchase journey.

What people talk about most

Product

Consumers find product to be positive, highlighting exceptional quality and beautiful designs. Reviewers... See more

Quality

People report high satisfaction with the product quality, describing the items as beautifully made, soft, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting exceptionally fast and... See more

Order

Clients share ambiguous opinions on order, as experiences widely vary. Many consumers praise the seamless... See more

Price

Reviewers highlight ambiguous aspects of price, showing varied consumer experiences. Many customers report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have purchased Aran sweaters before so I knew it was a terrific product. This time I bought a golden yellow colored sweater. It is beautiful. If I didn't now live in muggy South Carolina I'd buy mor... See more

Company replied

Rated 5 out of 5 stars

Thank you for your quick response to my orders over the last few years .considering I’m in Australia . Delivery has been relatively fast generally around 2 to 3 weeks.I have four sweaters on the the... See more

Company replied

Rated 5 out of 5 stars

I am a return customer and have always had an excellent experience with Aran. Products are delivered well packaged and on time. Quality is top shelf. Company is reliable. Just purchased another sweate... See more

Company replied

Rated 5 out of 5 stars

The quality of the soft merino wool, blue throw that I purchased to give to my son for his birthday is first rate, and the stitch design and yarn color, gorgeous. I can imagine him curling up with... See more

Company replied


4.6

Excellent

TrustScore 4.5 out of 5

57K reviews

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4.6

All reviews

(56,834)

7,141 reviews in the last 12 months

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Rated 5 out of 5 stars

Just wonderful all the way around!

The sweaters (and tea cozy!) are always very good quality and just beautiful!

August 14, 2026
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Reply from Aran.com

Thank you so much for taking the time to share your delightful review!

We are absolutely thrilled to hear that your experience was wonderful all the way around! It brings a huge smile to our faces to know how much you love your sweaters, and that little tea cozy, too! Whether it is a cozy jumper to wear out or a charming knit for the teapot at home, our artisans pour the same incredible care, heritage, and quality into every single piece we make.

Thank you once again for your bright support and appreciation of the Aran Sweater Market. We hope your new items bring extra warmth, beauty, and cozy moments to your home!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

A Wow Birthday Present

The quality of the soft merino wool, blue throw that I purchased to give to my son for his birthday is first rate, and the stitch design and yarn color, gorgeous.
I can imagine him curling up with a good book when he takes a few minutes for himself to relax. Excellent service and timely delivery. Thank you from a very satisfied customer.
Patti

July 31, 2026
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Reply from Aran.com

Thank you so much for taking the time to share such a wonderful and thoughtful review!

We are absolutely delighted to hear that the blue merino wool throw made such a "wow" birthday gift for your son! Sourcing high-quality Merino wool allows us to offer that incredible, touchable softness alongside natural warmth, and hearing how much you love the rich stitch design and vibrant blue color brings so much joy to our team.

Your picture of him curling up with a good book wrapped in that throw is truly heartwarming, gifting such a thoughtful piece of Irish comfort is a sentiment he is sure to treasure for years. We are also thrilled to know our service and delivery met your expectations so seamlessly.

Thank you once again for choosing the Aran Sweater Market for such a special occasion. We wish your son a very Happy Birthday and hope his new throw brings him endless cozy moments of relaxation!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

Gorgeous sweater

I have purchased Aran sweaters before so I knew it was a terrific product. This time I bought a golden yellow colored sweater. It is beautiful. If I didn't now live in muggy South Carolina I'd buy more. But- I'll only have a few weeks in the winter to enjoy this sweater, which I definitely will do. I highly recommend the sweaters for their quality. Don't expect instant delivery. They come from Ireland for goodness sakes.

July 31, 2026
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Reply from Aran.com

Thank you so much for taking the time to share such a wonderful and delightful review!

We are so thrilled to hear that your new sweater in golden yellow arrived and met all your expectations! That rich, vibrant shade is truly a stunning choice, and it makes us so proud to know that our quality keeps you returning to our collections.

While South Carolina's warm, muggy climate might only give you a brief window to layer up each year, pure natural wool is wonderfully breathable, making those cool winter weeks all the sweeter to cozy up in! We also really appreciate your patient understanding regarding the journey your sweater takes, sending authentic Irish craft across the Atlantic straight from our home in Ireland to your doorstep is a journey we take great care in.

Thank you once again for your bright recommendation and loyal support of the Aran Sweater Market. We hope your golden sweater brings you radiant warmth, comfort, and joy every time those winter breezes roll in!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

Great products

Aran is great at communicating about my purchases and when they'll arrive. I love their knit patterns, descriptions and the fit. The quality is excellent.

July 31, 2026
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Reply from Aran.com

Thank you so much for taking the time to post such a thoughtful review!

We are so glad to hear that you appreciate our communication, along with the detailed descriptions and rich knit patterns of our pieces! Every traditional stitch tells a story of Irish heritage, so knowing that the craftsmanship, fit, and overall quality hit the mark for you brings immense joy to our entire team. Keeping you smoothly updated on your parcel's journey is always our priority, and we are delighted that it made your shopping experience so complete.

Thank you once again for your bright support and appreciation of the Aran Sweater Market. We hope your new knitwear brings you endless warmth, comfort, and style!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

Great website

Great website, customer service and product arrived per schedule and quality!

July 31, 2026
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Reply from Aran.com

Thank you so much for taking the time to share your wonderful feedback with us!

We are so delighted to hear that you had a great experience across the board, from navigating our website and receiving helpful customer care to enjoying the prompt delivery and exceptional quality of your piece! Providing seamless online browsing alongside reliable, timely shipping and authentic Irish craftsmanship is at the heart of everything we do.

Thank you once again for your bright support of the Aran Sweater Market. We look forward to serving you again whenever you are ready to add to your collection!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

The sweater is very soft and warm

The sweater is very soft and warm. It's also quite beautiful. It was too expensive, but it should last many cold winters.

August 18, 2026
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Reply from Aran.com

Thank you so much for taking the time to share your review with us!

We are so glad to hear that you find your new sweater so soft, warm, and beautiful! Knowing that you are pleased with its style and cozy feel truly brightens our day.

We completely understand that investing in quality knitwear is a thoughtful decision. Every single one of our sweaters is authentically crafted right here in Ireland using premium, natural Irish wool. Pure, natural fibers are inherently more costly to source and process than synthetic materials, but this dedication to traditional materials is precisely what gives our pieces their remarkable durability, breathability, and lasting softness. As you mentioned, a real Irish woolen sweater is built to stand the test of time, and we are confident it will keep you wrapped in comfort for many cold winters to come!

Thank you once again for your support of the Aran Sweater Market. We hope your sweater brings you endless warmth and joy!

Warm regards,
Customer Service Team

www.aran.com

Rated 2 out of 5 stars

at least talk to me

Was offered various discount codes, promised free postage first buy.None of them worked, nor did you bother to acknowledge my communication by email or phone.You did however keep sending me marketing stuff.Also I expected my Fishermans jersey to be local tweed wool,as stated,not merino, which wasn't mentioned at all in the blurb.Nice colour.

July 31, 2026
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Reply from Aran.com

We’re very sorry to hear about your experience and appreciate you taking the time to share this feedback.

We’re disappointed to hear that you had difficulty using the discount codes and that our communication did not meet your expectations. We have been unable to locate the emails or calls referred to, but we would be very happy to look into this further if you contact us directly on customercare@aran.com so we can investigate what happened.

We’re also sorry for the disappointment regarding the Fisherman’s Jersey. We take your feedback about the product description seriously and we will review the information provided to ensure customers have a clear understanding of the materials used before purchasing.

We’re pleased to hear you liked the colour, and we sincerely apologise that the overall experience fell short of your expectations.

Warm regards,
Customer Service Team

Rated 5 out of 5 stars

Very easy to deal with

August 18, 2026
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Reply from Aran.com

Thank you so much for taking the time to leave us your review!

We are so glad to hear that your experience with us was smooth and straightforward! Ensuring that every interaction is pleasant, warm, and entirely hassle-free is a top priority for our team, so knowing we made things easy for you truly brightens our day.

Thank you once again for your support of the Aran Sweater Market. We hope to welcome you back again very soon!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

Wonderful product!

The quality and range of Aran products is exceptional and delivery is amazingly fast. The website is also well designed and easy to navigate. Excellent all around! I will enjoy the McDonald throw this winter!

July 31, 2026
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Reply from Aran.com

Thank you so much for taking the time to write such a glowing review!

We are so glad to hear that you had an excellent experience across the board, from browsing our website to receiving your parcel so quickly! Providing an effortless online shop, swift delivery, and an inspiring range of authentic Irish craftsmanship is something our team works hard to ensure every day. Knowing that the quality of your new McDonald throw exceeded your expectations brings immense joy to us all.

Thank you once again for your bright support of the Aran Sweater Market. We hope your gorgeous throw brings you endless cozy warmth, comfort, and joy throughout the coming winter months!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

Beautiful piece beautiful jumper

My boyfriend love your jumper
and this year again I have decided a new jumper will be a perfect Christmas present 2026
Quality and very good value for years

August 16, 2026
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Reply from Aran.com

Thank you so much for taking the time to share your delightful review!

We are absolutely thrilled to hear that our jumpers have become such a cherished Christmas tradition for you and your boyfriend! Knowing that he loves his previous piece and that you are returning to us for Christmas 2026 is the highest compliment our weavers and team could ever receive. We pour centuries of Irish heritage and craftsmanship into every stitch so that our knitwear offers exceptional quality, timeless style, and lasting value for years to come.

Thank you once again for your bright loyalty and support of the Aran Sweater Market. We hope this year’s festive gift brings your boyfriend endless warmth, comfort, and joy!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

A beautiful product

A beautiful product.
Exceptionally well made.
Delivered so promptly to Australia.
I have purchased many of your woolens and will continue to do so.

August 18, 2026
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Reply from Aran.com

Thank you so much for taking the time to post such a lovely review!

We are so glad to hear that your parcel made the long journey across the globe to Australia so quickly, and that your latest piece arrived in perfect form! Having a returning customer who appreciates the deep craftsmanship, care, and authentic wool we put into our collection is the greatest honor for our weavers and team.

Thank you once again for your bright, continued loyalty to the Aran Sweater Market. We look forward to crafting your next favorite woolen piece whenever you are ready!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

Great fitting sweaters

Great fitting sweaters, Wonderful colors, makes me feel like a million bucks, Thank you!!!!

August 17, 2026
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Reply from Aran.com

Thank you so much for taking the time to share your energy and review with us!

Hearing that our sweaters make you feel like a million bucks absolute brightened our whole day! Crafting knitwear that combines superior fit, rich colors, and that unmistakable feeling of confidence is the absolute highest reward for our team.

Thank you once again for your fantastic support of the Aran Sweater Market. We hope you wear your sweaters in good health and enjoy every single head-turning, cozy moment in them!

Warm regards,
Customer Service Team

www.aran.com

Rated 1 out of 5 stars

You failed to give me the advertised 20…

You failed to give me the advertised 20 percent off my order even after I reached out to customer service several times.
I had to place a dispute with my credit card company. I love the sweaters but won’t be buying from your company again. I spent over $900 and was treated terribly.

August 17, 2026
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Reply from Aran.com

Hi Kimberly,

Thank you for sharing your feedback. We're sorry to hear that you were disappointed with the outcome regarding the 20% promotion.

We were in contact with you regarding this and explained the terms and conditions of the promotion, including that discounts cannot be applied retrospectively to an order and that we are unable to apply any promotion if the items on the order do not apply to the given promotion.

We did, however, two alternative solutions as a gesture of goodwill, either a discount code for a future purchase or store credit, but unfortunately neither option was accepted.

We appreciate that this was not the resolution you were hoping for, but we did our best to explain the situation and offer an alternative. We're sorry that this has left you dissatisfied, particularly as you have otherwise enjoyed our sweaters.

Kind Regards,

Customer Support Team

Rated 5 out of 5 stars

Love the colors of wool

Love the colors of wool , and the quality of the sweater.

August 17, 2026
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Reply from Aran.com

Thank you so much for taking the time to write such a lovely review!

We are so delighted to hear how much you are enjoying the rich colors of the wool and the fine quality of your new sweater. Selecting vibrant, authentic yarns and crafting pieces made to last is at the very heart of what we do, so your feedback means the world to us!

Thank you once again for your support of the Aran Sweater Market. We hope your sweater brings you cozy warmth and style for many years to come!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

Great quality and great service!

Anything I’ve ordered is always just what I wanted. Great quality. Fast delivery. Highly recommend!

August 17, 2026
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Reply from Aran.com

Thank you so much for taking the time to share your glowing feedback with us!

We are so glad to hear that every item you order consistently meets your expectations! Knowing that you rely on us for authentic Irish quality, smooth service, and swift delivery time after time is the absolute highest compliment our team could ask for. Every single piece is crafted with immense care and tradition, so receiving your high recommendation means the world to us.

Thank you once again for your loyal support and enthusiasm for the Aran Sweater Market. We look forward to delighting you with your next order!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

Outstanding product

Outstanding product, pricing, communication from customer service and amazing delivery time

August 17, 2026
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Reply from Aran.com

Thank you so much for taking the time to write such a wonderful review!

We are absolutely delighted to read your praise across the board, from our authentic Irish knitwear and fair pricing to our dedicated communication and swift delivery! Delivering premium quality alongside attentive, human care at every stage of your journey is at the absolute heart of what we do. Hearing that we hit the mark on every detail truly fills our entire team with pride.

Thank you once again for your bright support and endorsement of the Aran Sweater Market. We hope your new pieces bring you cozy comfort and lasting enjoyment for many years to come!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

Your website is easy to use

Your website is easy to use. The description and colour were as described and the sizing fits my usual size.

August 16, 2026
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Reply from Aran.com

Thank you so much for taking the time to share your feedback!

We are so glad to hear that your experience browsing our site was effortless and that your new piece arrived true to size, color, and description! Ensuring a smooth online journey and delivering authentic knitwear that fits just right is always our main goal.

Thank you once again for your kind support of the Aran Sweater Market. We hope your new sweater brings you wonderful warmth and comfort!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

Highly recommend …

Wonderful jacket with hood- beautiful quality. Quick delivery to the UK. Will definitely be buying from here again.

July 30, 2026
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Reply from Aran.com

Thank you so much for taking the time to post such a glowing review and recommendation!

We are so glad to hear that you are delighted with your hooded jacket and that its beautiful quality lived up to your expectations! Combining authentic, high-caliber Irish craftsmanship with swift, reliable delivery across the Irish Sea to the UK is something we take immense pride in, so knowing we delivered a flawless experience for you truly brightens our day.

Thank you once again for your bright support of the Aran Sweater Market. It is a genuine pleasure to have you in our community, and we already look forward to welcoming you back for your next cozy addition!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

It looks like a beautiful sweater

It looks like a beautiful sweater. I haven't worn it yet. I bought it because I want more natural fabrics and they are Irish. I'm sure I will love it. This is my first Item. I want to see how easy it is to clean and how practical it will be for my lifestyle.

July 30, 2026
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Reply from Aran.com

Thank you so much for taking the time to share your review with us!

Welcome to the Aran family for your very first purchase! We are so glad that our commitment to natural, authentic Irish fabrics resonated with you. Pure wool is not only wonderfully breathable and warm, but its natural fibers are also remarkably durable and resistant to odor and dirt, making it surprisingly low-maintenance for everyday life. Gentle hand washing in cold water with a wool-approved detergent and drying it flat will keep your sweater looking brand new for years to come!

Thank you once again for your bright support of the Aran Sweater Market. We feel honored to be your first step into natural Irish knitwear, and we are confident your new sweater will seamlessly fit into your lifestyle and bring you endless comfort!

Warm regards,
Customer Service Team

www.aran.com

Rated 5 out of 5 stars

i loved recieving such a lovely real…

i loved recieving such a lovely real quality piece of clothing.
i did have trouble with giving a gift caed to my sister but we were sucesseful thanks to some good telecommunications with a real person.
thanks so much, looking forward to my next purchases.

February 12, 2026
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Reply from Aran.com

Thank you so much for taking the time to post your lovely review!

We are absolutely delighted to hear how much you love receiving such a high-quality, authentic piece of clothing! While we are sorry that you encountered a initial hiccup with your the gift card, we are so glad that our support team was able to assist you directly and ensure everything was sorted out smoothly. Being able to connect you with a real person to provide helpful, human care is something we take great pride in.

Thank you once again for your kind support of the Aran Sweater Market. We hope your sister thoroughly enjoys her gift, and we genuinely look forward to welcoming you back for your next purchases!

Warm regards,
Customer Service Team

www.aran.com

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