Arbor Day Foundation Reviews 

90
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Evaluating 22 reviews, most reviewers were let down by their experience overall. Many customers reported that the trees they received were either dead upon arrival or failed to show any signs of life after planting, even with proper care. Reviewers frequently noted poor quality, with many plants appearing moldy or crunchy and ultimately not budding. A significant number of plants did not survive, with some consumers experiencing very low survival rates for their orders. However, some customers also noted more positive outcomes, with several reporting that their purchased trees were growing beautifully and thriving. A few other people also felt that a majority of their plants survived, indicating some successful experiences.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many reporting that trees and seedlings arrived dead or... See more

Quality

Customers consistently note negative experiences with quality, with many reporting that seedlings and plants... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I ordered 3 Red Maple trees lats year Order W21455678 Sunday, March 30, 2025. They seemed t be working so all was well until this year, when two of the 3 trees stopped blooming. I sent 3 emails... See more

Rated 1 out of 5 stars

I bought ten bare root redbud trees. They arrived late April and I planted them the day after arrival. Not a single one ever showed any signs of life. I contacted Arbor Day Foundation twice by emai... See more

Rated 1 out of 5 stars

I wish I had checked Trustpilot before ordering trees from arborday.org. I honestly thought I would help plant more trees by becoming a member and also order some trees for my own yard. I don't think... See more

Rated 1 out of 5 stars

Ordered tree sticks for fall planting. Tree sticks arrived December 5 to northern NH when everything is frozen solid. They told me to pre-dig holes and keep some warm topsoil ready for winter planting... See more


Company details

  1. Tree Service
  2. Arborist and Tree Surgeon
  3. Garden Center

Information provided by various external sources

This official site of the Arbor Day Foundation provides information about planting and caring for trees, our Rain Forest Rescue and Tree City USA programs, and much more. Buy trees and give a gift of trees through our Trees in Memory and Trees for Amer...


Contact info

  • North 12th Street 211, 68508, Lincoln, United States

  • arborday.org

1.7

Bad

TrustScore 1.5 out of 5

90 reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

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1.7

All reviews

(90)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

scam?

Lol was about to waste my time and fill out the survey because why not i really wanted dogwood tree but 10 trees for 1 survey sounds too good. Decided to research and it seems like just bad reviews. Nope not doing it.

August 13, 2025
Unprompted review
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Rated 1 out of 5 stars

Received their mailing today.....

Received their mailing today for a "selected area survey" and at first glance at their survey package (which seems to be a very expensive package for a not-for-profit) it looked like you might get some free seedlings for you input. When I started to complete the survey, I realized they were after my....money of course. What a POS org. they wasted their money on me LOL.

August 11, 2025
Unprompted review
Rated 1 out of 5 stars

DEAD TREES

DEAD TREES, If they send you dead trees and then replace them with more dead trees you do NOT get your money back. Fool me once!

June 9, 2025
Unprompted review
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Rated 2 out of 5 stars

Did not receive what I ordered...TWICE!

I ordered a tree that should have been 3-4 feet. They delivered on that was barely 2 feet. When I complained, they sent another (which is why they get two stars and not just one) but this one is only 29 inches, a full 9 inches shorter than it should be AT ITS SHORTEST. So disappointed. You would think that the second tree they would want to make up for the first, and send a 4 foot one, but no.
Also, they seem to use a third party, so they have no idea what is being shipped.

June 3, 2025
Unprompted review
Rated 1 out of 5 stars

Dead Trees

The trees I received from arborday were severely dehydrated. They were packaged without terresorb or water. It makes me think they are just like other nonprofit scams. Someone should read the reviews and then review their tax exempt status.

May 4, 2025
Unprompted review
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Rated 1 out of 5 stars

Terrible plant/terrible customer service

I ordered a weeping cherry tree for my daughter, paying $118 for the tree. When she received the tree it was apparent that bugs had eaten up all the leaves. I sent pictures to Arbor Day Foundation and they told me to go to a certified arborist or Cooperative Extension. They did not respond to my statement that I would never have paid $100+ for such a terrible looking plant.

May 22, 2025
Unprompted review
Rated 1 out of 5 stars

Do Not Buy From Arbor Day Foundation

I bought a total of 24 trees from the Arbor Day Foundation and had professionals plant them in places trees grow well on my property. First, they only shipped 23. Of the 23 we planted 2 years ago, 9 never grew at all. So, I paid for 24 trees and currently only 14 are alive. I don’t know if any will grow to full stature. I also bought 8 berry bushes. Every one of them died. 3 were dead on arrival. The others died soon after. This was a huge waste of money.

May 12, 2025
Unprompted review
Rated 1 out of 5 stars

trees if you can barely call them sprouts

did receive the order 30+ trees? literal sprouts single stick that was cut down to fit in package i planted in fall none of them survived winter .bought much better quality from other nurseries for equivalent price .and the donation to plant more trees in public spaces scammy as i n how truthful really is it will not ever buy from arbor day again

October 1, 2024
Unprompted review
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Rated 1 out of 5 stars

As far as this writer is aware

As far as this writer is aware, the Arbor Day Foundation seems suspect to me because of the following reason:
Here in Myrtle Beach/Horry County, SC, developers (with county approvals) are taking trees down daily to deforest the area to build high density housing. Why would this foundation desire donations for more trees when the trees are disappearing so quickly? It may be a scam, but that is my humble opinion. Thank you.

April 14, 2025
Unprompted review
Rated 1 out of 5 stars

You will not receive trees once you…

You will not receive trees once you order. I received a message saying my trees had been shipped, the status did not change for over a month. They offered replacements, which now says the trees will be shipped in a month? What a scam.

April 9, 2025
Unprompted review
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Rated 5 out of 5 stars

5 barefoot trees

They have sent me over 15 bareroot trees and all have survived. You do have to wait 4 to 6 months for delivery because they will only send them when the tree will survive the journey and transplant.

February 3, 2024
Unprompted review
Rated 1 out of 5 stars

Holy Moly Mother of Scams

I was initially excited to receive a questionnaire, hoping that I could send in information about the trees in my area as many seem to be struggling. Alas, the questions are fluff about my feelings regarding trees and could not possibly be of any conservation use. Also the trees they offer as a “free” gift (in exchange for a donation, of course) are either invasive or native to an area thousands of miles away. Any organization that responsibly reforests would know better. ‘Tis a scam. If you care about trees: learn about the natives to your area, find healthy specimens while you’re out and about, and spread their seeds.

December 24, 2024
Unprompted review
Rated 1 out of 5 stars

Dead twigs

Donated and was sent my free trees very late and like others was sent dead twigs with no roots at all and on top of that they don’t even tell you what they are. Will never donate again. I too feel scammed.

December 14, 2024
Unprompted review

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