Arbor Garden Solutions Reviews 

2,034
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 332 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, often describing them as robust, sturdy, and well-made, providing good value for money. Many people found the items easy to assemble, noting clear instructions and pre-cut components that fit well, leading to a positive project completion. The delivery service is frequently highlighted as excellent, with items arriving promptly, on time, and often with helpful drivers. However, some customers also noted occasional issues with assembly instructions, mentioning they could be unclear, or that pre-drilled holes sometimes did not align or were missing. A few other people also felt that delivery communication could be improved, with some experiencing unexpected arrival times or drivers requiring assistance. Additionally, a small portion of people found minor flaws in the wood, such as chips, rough hewn surfaces, or incorrect screw sizes provided.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as sturdy, well-made,... See more

Quality

Consumers generally report positive experiences with product quality, describing items as sturdy, well-made,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the promptness and efficiency of... See more

Service

Reviewers mention positive feedback about service, with many expressing satisfaction from ordering to... See more

Instructions

People report ambiguous experiences with instructions, with many reviewers finding them clear, concise, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reasonably quick delivery, the delivery driver did require help to unload. The decking kit arrived with some planks missing but on informing Arbor these arrived within a week. The kit was easy to as... See more

Rated 5 out of 5 stars

Amazing product. Fantastic quality & looks beautiful. Had been looking for potting bench for a long time & this one was a great choice at a really good price. Great delivery service & so easy to put... See more

Rated 5 out of 5 stars

delivery on time. Log Store product as described. Instructions were OK but should be read together with YouTube links. A pro might be able to assemble on their own but ordinary practical buyers sho... See more

Rated 5 out of 5 stars

From purchasing and finishing the project was really good. Pergola kit came in time, and everything delivered to complete it. Now the project has been built with no problems and looks absolutely perfe... See more


Company details

  1. Garden Furniture Shop
  2. Furniture Manufacturer
  3. Furniture Store
  4. Manufacturer
  5. Outdoor Furniture Store
  6. Pine Furniture Shop

Written by the company

Arbor Garden Solutions is one of the UK's leading suppliers of industrial handmade wooden workbenches. We have a cost-effective standard range of Medium Duty, Heavy Duty, Super Heavy Duty, Mobile workbenches. We are also manufacturing garden furniture and pergolas. We specialise in bespoke custom sizes.

Arbor Garden Solutions

Written by the company

Happy customer is always our main goal!
We have a longstanding commitment to treal all customers the way we want to be treated - with respect, support and kindness.

Best quality and free shipping to most of UK Mainland Areas!

Handmade in United Kingdom.

There are no shipping costs to most of UK Mainland Areas and all of our products are handmade in UK for a premium quality.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 27% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(2,034)

330 reviews in the last 12 months

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Rated 5 out of 5 stars

Love the new table

Love the new table, Arbour were great advising on which kamado table to choose for my grill. Would be great if it was offered in left, right or centre option depending on where you need your kamado to sit. Thank you Arbour.

April 14, 2026
Rated 4 out of 5 stars

Nice bun covers

Nice bun covers, always use install service, a part was missing but have now received it, the driver/ installer was very good, instructions were poor, used youtube video eventually

April 13, 2026
Rated 5 out of 5 stars

Can’t fault my experience

Can’t fault my experience, had a small issues with handles but was dealt with efficiently with great communication. Can’t fault the product I ordered either, everything just fit together. Will definitely use again.

April 8, 2026
Rated 5 out of 5 stars

Good solid construction

Good solid construction - better than expected. Everything included other than a screwdriver - I’d recommend an electric one as there’s plenty of screwing required! Good instructions. Looks very smart. Good value for money.

April 7, 2026
Rated 5 out of 5 stars

Great bench and amazing customer service

I had a query about a small customisation on one of the products and not only did they reply within a few hours they offered to do the change for free. It was only a minor tweak but unbelievable customer service.

I have ordered a bench from them before and it is superb, rock solid, and very functional. Looking forward to getting this one! Really would recommend.

April 15, 2026
Unprompted review
Rated 3 out of 5 stars

Could be better

This was just okay. Had to write separately to the company regarding late delivery and the attitude of the driver. Clearly limited quality control as all but one of the rafters had to be recut to fit. Same story with the pre-drilled screw holes because some simply didn't line up. The wood had minor flaws and unexpected joints. Looks good now that it's up but it took an unnecessary amount of extra effort to get there.

March 23, 2026
Rated 5 out of 5 stars

Excellent quality and great service

We recently purchased picnic tables and a bin store for our campsite. Placing an order was easy, communication was excellent and the delivery of the goods was on time.

The picnic tables and the bin store are excellent quality and all were easy to assemble.

March 24, 2026

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