Arborisk Insurance  Reviews 1,031

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, helpful, and personable, often going above and beyond to provide excellent service. Many people appreciate the competitive pricing, the quick response times, and the tailored approach to their individual needs, making the process straightforward and stress-free. Consumers frequently highlight the ease of communication, noting that the team is always available and remembers past conversations, fostering a sense of trust and personalized care. The company's ability to adapt policies and offer appropriate coverage, even at short notice, is also a significant point of satisfaction for many.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being helpful,... See more

Service

Customers consistently note positive experiences with service, highlighting the helpfulness, efficiency, and... See more

Customer service

Consumers consistently report positive experiences with customer service. Reviewers highlight the helpfulness... See more

Price

Customers had positive experiences with price. Many reviewers highlight that the company helped them save on... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

Scott has dealt with us a few times now. He knows his stuff, is personable and provides a good service. Clearly keeps notes from previous conversations so can relate to answers we might have given p... See more

Company replied

Rated 5 out of 5 stars

I first contacted Mateusz for my vehicle insurance that I wanted moving to fleet cover, he was more than happy to help and offer a very competitive rate which was clear and transparent through eve... See more

Company replied

Rated 5 out of 5 stars

I called Aborisk for a comparison quote upon renewal. The response time was super quick and easy. Matt was interested how we operate and establishing the best level of cover for us. He made the whol... See more

Company replied

Rated 5 out of 5 stars

Amazing, friendly and always helpful. I find information is well explained with nothing too much trouble. Aways a pleasure to do business with. I hav been with Arborisk for 10 years and can only speak... See more

Company replied


Company details

  1. Insurance Broker
  2. Auto Insurance Agency
  3. Business Broker
  4. Insurance Agency

Written by the company

Chartered insurance broker, winner of The British Insurance Awards 2025 and finalist UK Broker Awards 2025 'Commercial Broker Of The Year' specialising in Tree Surgery, Landscape Gardening, Forestry and Arboricultural insurance.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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Rated 5 out of 5 stars

Have used them for many years,hastle…

Have used them for many years,hastle free and easy to navigate the policy procedure

April 12, 2026
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Reply from Arborisk Insurance

We're pleased to hear that you have found our service so easy to use and thank you for your 5 star review.

Rated 5 out of 5 stars

Elliot was very easy to deal with and…

Elliot was very easy to deal with and helped us through the whole process and advised us on services we needed would highly recommend

April 13, 2026
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Reply from Arborisk Insurance

Its wonderful to see that Elliot has been really helpful in your journey with us. Thank you for the review and recommendation.

Rated 5 out of 5 stars

Mat was brilliant!!

Mat was brilliant from first call to completion. Nice chap too

April 10, 2026
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Reply from Arborisk Insurance

Thank you for the 5 star review! We really appreciate your feedback and will pass your comments on to Mat.

Rated 5 out of 5 stars

Lydia at arborisk has been brilliant

Lydia at arborisk has been brilliant ! Very professional and patient. Highly recommended

April 10, 2026
Unprompted review
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Reply from Arborisk Insurance

Thank you for your review and the lovely comments on Lydia's service. We will make sure they are passed on.

Rated 5 out of 5 stars

Very personable experience from…

Very personable experience from Mateusz. I know I’m insured with an industry specific insurer. I would highly recommend.

March 18, 2026
Unprompted review
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Reply from Arborisk Insurance

Many thanks for your review and recommendation, we will ensure your comments are passed on to Mateusz!

Rated 5 out of 5 stars

Josh was very helpful

Josh was very helpful. 5star!

March 13, 2026
Unprompted review
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Reply from Arborisk Insurance

Thank you for your 5 star review. We will be sure to pass your comments on to Josh!

Rated 5 out of 5 stars

Arborisk have saved us more than 25%

Arborisk were able to help us save on our business insurance.

What was different, compared to other insurance companies, is that they understand the sector that we're in, and were able to tailor our insurance quote.

Compared to our previous provider, they have saved us more than 25%, which is a massive deal for us as a small gardening/tree surgery business.

March 12, 2026
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Reply from Arborisk Insurance

Thank you for taking the time to provide your review. We strive to make insurance and all of our processes easy and its wonderful to receive your feedback on this!

Rated 5 out of 5 stars

I have two policy’s now and yet again…

I have two policy’s now and yet again great service from anyone I speak to, always get through to someone when phoning and they understand the trade we are in, simple and fair price. Alfie.

March 12, 2026
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Reply from Arborisk Insurance

Hi Alfie, Thank you for lovely your review. We really are proud of the service our handlers provide and delighted to receive such a positive review!

Rated 5 out of 5 stars

Great service

Elliot had lots of patience and provided great service, with clear explanations. A great job done.

March 12, 2026
Unprompted review
Arborisk Insurance  logo

Reply from Arborisk Insurance

Thank you for your 5 star review. We will be sure to pass your comments on to the Elliot!

Rated 5 out of 5 stars

Arborisk

Mat is super helpful, friendly and easy to get hold of.

March 6, 2026
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Reply from Arborisk Insurance

Many thanks for your review. We are pleased to hear you have had such a positive experience.

Rated 5 out of 5 stars

Fast response

Fast response, easy to contact.

March 5, 2026
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Reply from Arborisk Insurance

Thanks for leaving us a 5 star review!

Rated 5 out of 5 stars

Highly Recommended

Mateusz is always available and able to implement changes very efficiently at no additional costs other than the increased cover. Would highly recommend Arborisk

March 5, 2026
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Reply from Arborisk Insurance

Many thanks for your review. We are pleased to hear of the great service you have received. We will be sure to pass this praise on to Mat!

Rated 5 out of 5 stars

Really good.

Great to deal with.
Fantastic service and made sure i had the right cover without trying to sell me anything I didn’t need.
Thanks very much!

March 4, 2026
Unprompted review
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Reply from Arborisk Insurance

Many thanks for taking the time to leave us a 5 star review !

Rated 5 out of 5 stars

Elliot

Elliot was professional, friendly and also very helpful. Answered my questions and was very efficient with getting back to me with questions answered

February 25, 2026
Unprompted review
Arborisk Insurance  logo

Reply from Arborisk Insurance

Many thanks for taking the time to leave us a 5 star review! We will be sure to pass your comments on to Elliot!

Rated 5 out of 5 stars

Great service!

Great service, helpful and knowledgeable staff!

February 27, 2026
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Reply from Arborisk Insurance

Thank for you for leaving a 5 star review!

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