Arcade Online Reviews 109

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the product, finding the games enjoyable and the overall user experience positive. Many appreciate the variety of games available and the selection of prizes, which includes both physical items and gift cards. The website is also frequently praised for its ease of use and the engaging nature of the platform. Reviewers consistently highlight the excellent customer service, noting quick and helpful responses to any issues. However, some people were dissatisfied with the pricing, finding the cost of tokens and the number of tickets required for prizes to be too high. A few other people also felt that the games could be expensive to play consistently, making it difficult to accumulate enough tickets for desirable rewards. Additionally, some customers reported occasional glitches or lag during gameplay, and a small number expressed frustration with the inability to easily manage personal information or delete their accounts.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting the great variety of arcade games and... See more

Price

Customers had ambiguous experiences with price. Many reviewers expressed frustration with high costs, citing... See more

User experience

Reviewers mention positive feedback about user experience. Many customers enjoy the games and find the app... See more

Website

Clients share positive opinions on the website, with many praising its great variety of machines and games,... See more

Customer service

Reviewers highlight positive aspects of customer service, often describing the support team as "ninjas" and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

If I love arcade online you'll love it too it's awesome easy to operate good games they got on there are so cool and their actual arcade machine affordable and pricey coins. Okay yourself you only go... See more

Company replied

Rated 4 out of 5 stars

Arcades are one of my favourite places and Arcade Online does a great job of replicating that. They frequently add new games which keeps it interesting. Their customers service is fantastic. If the... See more

Company replied

Rated 4 out of 5 stars

Really like the concept. Unfortunately lag/delays and glitches are an issue at times, with other times it working smoothly and being enjoyable. Other than that it is a bit expensive as other i... See more

Company replied


Company details

  1. Video Arcade
  2. Gaming service Provider

Written by the company

Arcade Online is the world's leading online arcade! Our mission is to make arcade entertainment accessible to everyone, no matter where you are. Play live arcade games and win tickets that can be used to redeem real prizes! Claw machines, coin pushers, and so much more, with real prizes like Pokémon booster boxes, consoles and console games, and gift cards to top brands. We're open 24/7, with a dedicated support team that can help if you run into any issues. Come join the fun at Arcade Online!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

109 reviews

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Rated 5 out of 5 stars

Arcade on the go

basically if you don't want to waste gas and can play arcades wherever you want to. Even for my case, I can play arcade games which aren't from my country through my phone. Really practical and the staff are also very nice and quick to any report!

June 1, 2023
Unprompted review
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Reply from Arcade Online

Thanks for the positive review! We appreciate you taking the time to leave your feedback!

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Rated 5 out of 5 stars

Online Arcade with real prizes

Arcade Online is alot of fun! They have daily challenges and daily deals where you can get free tokens/xp and can change tickets to tokens/xp. It is much cheaper than local arcades, and you can claim gift cards instantly. I have around 19k tickets and am level 5 currently. Looking forward to more fun tournaments where I can win free tokens!

May 1, 2023
Unprompted review
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Rated 5 out of 5 stars

Best arcade website!

Love this website! The staff is so nice and the games are run very well. All the games are so enjoyable to play as they never get repetitive. Value for money is also incredible!

May 30, 2023
Unprompted review
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