Arcade World UK Reviews 124

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

Needed some parts fast for some accessibility arcade style controllers that were needed urgently. Checked stock with them on the phone. Friendly and helpful. Paid the extra for fast delivery. Here s... See more

Rated 1 out of 5 stars

I recently ordered with Arcade World UK. Didn't get a notification after 5 days that the item was sent, so I checked up on it. The Arcade World Website was unreachable, so was their facebook page... See more

Rated 5 out of 5 stars

I bought a set of Aramith pool balls from Arcade World last week and I was really impressed. I was slightly dubious as they were way cheaper than most other sites but they arrived yesterday and look... See more

Rated 5 out of 5 stars

Everything arcade related, get it here. Only wish is to refresh their stock more often, and have more variety such as other levers/optical joysticks/silent buttons for some of us!! :p Otherwise produc... See more

Company details

  1. Gaming service Provider
  2. Game Store
  3. Video Game Store

Written by the company

We stock a wide variety of arcade spares and components, including arcade joysticks, arcade buttons, flat pack arcade cabinet kits, fight sticks and much more. We have everything you need for your arcade/commercial/academic project. Please do not hesitate to contact us if you need some help or advice on choosing the correct products. We are always happy to help and offer friendly advice. We hope you enjoy browsing the website.


Contact info

3.8

Great

TrustScore 4 out of 5

124 reviews

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Rated 3 out of 5 stars

It is obvious by now this company has…

It is obvious by now this company has disappeared. I was lucky enough to get a refund from PayPal. I found the company that actually makes the arcade cabinet kits (Knockout Arcades) and bought from them and got my upright cabinet kit within a week. So happy with that result.

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Bought from multiple times

Bought from multiple times, they are very knowledgeable, they have decent stock, everything was sent well packaged. Happy with items and the communication beforehand with the prompt answering of questions.
NOTE: For some reason the site is down so be careful, I ordered my stuff in March and it was all fine but others are having issues.

March 28, 2024
Unprompted review
Rated 1 out of 5 stars

I purchased a bar top cabinet

I purchased a bar top cabinet a few weeks ago and all of a sudden the site went down. I could not email or call the company. I got in touch with Barclays and disputed it and got my money back thankfully. Do not use this company!

April 30, 2024
Unprompted review
Rated 1 out of 5 stars

They dipped

Been waiting weeks for a (back)order on some parts, now they up and vanished from everywhere, including all their social medias, ebay store, email inbox is not functional and the website is down.

May 15, 2024
Unprompted review
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Rated 1 out of 5 stars

Took the money and run.

I ordered some bits from them a couple of weeks back through the Eaby site. A day after the purchase I had a dispatch notification but 7 days later Royal Mail still says they have not received the parcel.

Now the website, Facebook page and eBay store along with another company he ran The Cheshire Boutique have all been taken down. They have taken the money and run.

May 14, 2024
Unprompted review
Rated 1 out of 5 stars

AWUK is gone!

The almost 5 stars rating from AWUK will go down quickly I think.
We ordered for more than £1400,00
of products 5 weeks ago and till now we haven't received anything.
When checking the website yesterday I saw it was offline and Email does not work either.
We always had good contact with Andy (the owner of AWUK) and now, after all those years he let us down.
Money gone, friendship gone.
I'm really sad about this Andy!

Chris

May 8, 2024
Unprompted review
Rated 1 out of 5 stars

Placed an order couple of weeks ago

Placed an order couple of weeks ago, chased up order, got a reply they would get back to me. Never did. Now site is down and email doesn't work. They have dissappeared. Beware avoid. Now have to claim with paypal.

May 8, 2024
Unprompted review
Rated 1 out of 5 stars

Bad experience with Arcade World. They vanished after my Order.

I recently ordered with Arcade World UK. Didn't get a notification after 5 days that the item was sent, so I checked up on it. The Arcade World Website was unreachable, so was their facebook page.
I found their Email and contacted them and got an auto notification that the Mail Box was unreachable.

Basically it seems that my money went down the drain. Very unfortunate! Thankfully I didn't order anything big from them.

Update: Site is still down, Email is still unreachable. Contacted Paypal for my Refund. Avoid this site at all costs, even if it comes up again! Extremly bad experience.

May 4, 2024
Unprompted review
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Rated 1 out of 5 stars

Bad quality

Bad quality

February 5, 2024
Arcade World UK logo

Reply from Arcade World UK

Thank you for your review. I am sorry to learn you must have a problem. We have had no contact from you to say there is an issue. Rest assured, if we are contacted about a problem, we are always here to help. Please contact us if you require help with your order.

Kind regards
AWUK Team

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Rated 5 out of 5 stars

They used to be great when UK was still…

They used to be great when UK was still part of EU. I used to buy a lot from them, but now, because of damned Brexit and customs, I no longer buy from them and have to buy from Spanish and German stored. I'd like to have them back in our common market.

December 21, 2022
Unprompted review
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Rated 3 out of 5 stars

Superb packaging

Superb packaging
Easy order

Insanely -long -shipping -time.

Would order again.

November 10, 2023
Unprompted review
Arcade World UK logo

Reply from Arcade World UK

Hello - Thank you for your review. Glad you like the order. Whilst we ship very quickly, we can't control postal services or transit times as you may appreciate. Kind Regards AWUK

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