The service is generally excellent, the look and feel of the website is user friendly. The only thing I want to give constructive feedback on is some of the staff being abrasive on the two occasions... See more
Company replied
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The prompt response to assuring me with information and also response to my email. 3 weeks after my daughter passed in the process of grieving, I needed help to take my younger daughter to see a docto... See more
Company replied
Wallet money 💰 is very hard to withdraw without knowledge is better when straight sent to account
Company replied
The experience was fast and easy with only your bank statement anf company details poooff like that money in same time.
Company replied
Company details
About Arcadia Finance
Written by the company
A trusted loan comparison service
What is Arcadia Finance?
Arcadia Finance is a free service that helps you in the search of loans by connecting you to a variety of different banks and lenders with one loan application. By filling up the loan application you will get multiple loan offers, which you can compare and select the most suitable offer.
✔ Loan R100 - R350 000
✔ Quick loan offers
✔ Free application without commitment
APPLY NOWContact info
Johannesburg, South Africa
- info@arcadiafinance.co.za
- arcadiafinance.co.za
4.0
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from Arcadia Finance
Appreciated, Tina! No delays and a solid experience from start to finish. Means a lot to hear that.
Kind regards,
The Arcadia Finance Team
Excellent experience
June 26, 2026
Reply from Arcadia Finance
Thanks, Khutso! Short, sweet and to the point. We'll keep working hard to maintain that standard.
Kind regards,
The Arcadia Finance Team
Arcadia is the best
Arcadia is the best, very fast in checking credit score n gaving ur opinions dat we didn't know even existed, very helpful indeed.
June 26, 2026
Reply from Arcadia Finance
Appreciated, Mabuse! Opening your eyes to options you weren't aware of is one of the biggest benefits of what we do. Really pleased the experience left such a strong impression.
Kind regards,
The Arcadia Finance Team
So quick and easy
June 18, 2026
Reply from Arcadia Finance
Thank you, Manelisi! Quick and easy is always the goal. Really pleased it delivered on both.
Kind regards,
The Arcadia Finance Team
The service not good on verbal communication
The service is generally excellent, the look and feel of the website is user friendly.
The only thing I want to give constructive feedback on is some of the staff being abrasive on the two occasions I callefd, not matching the seamless of your website and written communication
June 23, 2026
Reply from Arcadia Finance
Appreciated, Palesa! Constructive feedback like this is exactly what helps us improve. We're glad the website and written communication hit the mark, but we hear you on the phone experience. That's something we'll look into and work on internally.
Kind regards,
The Arcadia Finance Team
Reply from Arcadia Finance
Thank you, Jose! Good people is always wonderful to hear. Really pleased the team left that kind of impression on you.
Kind regards,
The Arcadia Finance Team
As much as I did not get the loan that…
As much as I did not get the loan that I was looking for the service was fast and prompt.
June 24, 2026
Reply from Arcadia Finance
Appreciated, Thobela! Not qualifying on this occasion doesn't mean the door is permanently closed. Really pleased the experience was still a fast and prompt one. We hope to find you a better match next time around.
Kind regards,
The Arcadia Finance Team
Reply from Arcadia Finance
Appreciated, Lizelle! Five stars means a lot. We hope we could point you in the right direction when it comes to consolidating your debt.
Kind regards,
The Arcadia Finance Team
Finchoice doing well
June 18, 2026
Reply from Arcadia Finance
Thanks, Nokhaya! When the lender we connect you with does well, we know we've done our job right. Really pleased Finchoice delivered for you.
Kind regards,
The Arcadia Finance Team
Good in everything like service
Good in everything like service, helpful and unforgettable
June 14, 2026
Reply from Arcadia Finance
Appreciated, Oupa! When the experience is helpful enough to be called unforgettable, we know we've done something right. Means a lot to the whole team.
Kind regards,
The Arcadia Finance Team
I never got the amount of loan I applied for but I always get call misleading me
I never got the loan I applied for
June 17, 2026
Reply from Arcadia Finance
Hi Nokwanda,
Thank you for the feedback. We're sorry to hear your experience was frustrating. Please note that Arcadia Finance is a loan comparison service and we do not make calls to customers or guarantee loan amounts. If you received calls that felt misleading, these would have come from one of our lending partners. We'd recommend contacting them directly to clarify your application status.
Kind regards
The Arcadia Finance Team
It was quick and easy to apply and get…
It was quick and easy to apply and get the loan.
June 16, 2026
Reply from Arcadia Finance
Thank you, Siviwe! Quick, easy and loan secured. That's always the outcome we work towards. Really pleased it all came together for you.
Kind regards,
The Arcadia Finance Team
Didn't get the help i needed your service was poor keep it up to help customers
The service was poor
June 23, 2026
Reply from Arcadia Finance
Appreciated, Ephraim. We're sorry we couldn't find the right match for you this time. Your feedback is noted and we'll use it to improve. Lender decisions are outside of our control, but we hope to deliver a better experience for you should you try again in future.
Kind regards,
The Arcadia Finance Team
Reply from Arcadia Finance
Thank you, Sphesihle! Quick and convenient is always what we aim for. Really pleased it came through that way.
Kind regards,
The Arcadia Finance Team
Efficiency and effectiveness as well as…
Efficiency and effectiveness as well as secured. Quick payment methods as well.
June 21, 2026
Reply from Arcadia Finance
Thanks, Damaria! Every box ticked. Efficient, effective, secure and quick. Really pleased the experience stood out for you in all the right ways.
Kind regards,
The Arcadia Finance Team
Waiting for payment
Lot's of people tell me about this
Arcadia finance it's helpful to people
June 22, 2026
Unprompted review
Reply from Arcadia Finance
Appreciated, Wesley! Knowing people are talking about us in a positive light means a lot. We hope the lender comes through with your payment shortly.
Kind regards,
The Arcadia Finance Team
With Arcadia finance I had I very good…
With Arcadia finance I had I very good experience. Excellent service. Thank you.
June 16, 2026
Reply from Arcadia Finance
Thank you, Sibongile! Really pleased the experience was a positive and excellent one for you. We appreciate the kind words.
Kind regards,
The Arcadia Finance Team
Reply from Arcadia Finance
Appreciated, Marlon! A happy customer is always what we aim for. Means a lot to hear that.
Kind regards,
The Arcadia Finance Team
Reply from Arcadia Finance
Appreciated, Muzzammil! A helpful agent makes all the difference. Really pleased the experience left a good impression.
Kind regards,
The Arcadia Finance Team
Reply from Arcadia Finance
Thank you, Bonginkosi! Best service is always great to hear. Really pleased the experience stood out for you.
Kind regards,
The Arcadia Finance Team
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