Had a pair of Archies for Christmas 2025. Only worn them since the warm weather and unfortunately the toe piece snapped I reached out to Archies customer care who, after a few emails, confi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
456 High Street, 3564, Echuca, Australia
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unbelievable customer support. I received my order and they were the wrong color. I was disappointed, but pleased with customer service.
Quickly responded to this issue with ordering the correct pair. On top of letting me keep the wrong color pair.
I appreciate such a quick response!

Reply from Archies Footwear
This was my first time, placing an order and let me just say I am pleasantly surprised. I have plantar fasciitis i
And wearing flat Shoes is very uncomfortable for me. However, these are both stylish and very comfortable. I can wear them all day with no discomfort. They are so attractive my daughter wants a pair. Thank you for making a great product and thank you for exceptional customer service. You will not regret the purchase. Let’s just say I have four pairs now.

Reply from Archies Footwear
I accidentally ordered the wrong size, and the Archies customer support team responded incredibly quickly. They canceled my original order and created a new one with the correct size, making the whole process easy and stress-free.
Their communication was friendly, professional, and efficient. It's rare to receive such prompt and helpful support.
I haven't received the sandals yet, but based on my customer service experience alone, I highly recommend Archies.
Thank you, Charm and the team!

Reply from Archies Footwear
Archies is one of the best footwear companies I have bought from. They are incredibly quick on despatch and the comfort of flip flops and sliders is amazing. They are my new go to as I have a pair I use as indoor slippers as well as others for outdoor use.

Reply from Archies Footwear
I've always been a flip-flop wearer and then came across Archies. They are fairly pricey but they are totally worth it!! I'd only really worn them once and decided to take the chance and wear them to a festival. I followed advice on how to stretch them a bit and I was on my feet for 15 hours straight and not one ache, nor the next day. Ive got the yellow ones and cleaned them the next day with fairy liquid and they're like new. I'm completely in love and will definitely be purchasing other colours. I'm not really one to write reviews either but they didn't leave me a choice. I had too!! 🥰

Reply from Archies Footwear
My request was handle easily and professional

Reply from Archies Footwear
Excellent and speedy customer service!

Reply from Archies Footwear
As I started aging, I noticed that my arches weren't the Barbie feet they once were and Archie's flip-flops, besides being incredibly comfortable, stretchy,& easy to wear ,have built-in arches so they make it effortless to where your favorite summer flip all the time I replaced my Keens,Crocs, Teva's,& fitflops with Archie's. I have them in six colors and wear them everyday. Couldn't be happier. $40 is a small price to pay for a really comfortable flip you could live in! And their customer service department is second to none. I have ordered a couple of pair by accident and the wrong size and they were wonderful about it. Unfortunately I don't have any pictures but I will.

Reply from Archies Footwear
Archie’s is a fabulous company, not only because of the stellar shoes, but the people who work there as well!
I was having difficulty with ordering a new color during its early access period. The drop was at 3 pm I hadn’t received the link to order, I emailed after about an hour. Okay so now it’s about 4. I didn’t think I would get a response. Actually a few minutes after, I received an email from Ken. He sent me the link and I was able to buy the new color. I was so appreciative with his kindness especially that late in the day! I received the shoes and they are so pretty. A beautiful blue! Thank you Archies!

Reply from Archies Footwear
First time buying from Archie’s. Sadly the size didn’t fit me and the exchanged size wasn’t in stock, so I requested refund which they very promptly responded on, confirmed and processed. To add, the email was friendly and helpful. Really good customer service. Whilst they didn’t have my size I do recommend! My friends rave about their flip flops!

Reply from Archies Footwear
Wonderful customer Service!! Quick delivery and the shoes are exzellent! Thank you !

Reply from Archies Footwear
Review from the Netherlands:
Great flip-flops!
I wore my previous pair for 3 years before they unfortunately broke! I’ve now bought a new pair of Archies and am very happy with them. What’s especially nice is that these flip-flops fit a bit more snugly around your foot, so they don't slip off as easily. Also, there isn't a separate plug/knob on the underside passing through the sole. I think this makes them last much longer, as that was exactly where all my previous flip-flops (including Havaianas) used to break.
My shoe size is usually 37.5 or 38. For Archies, I went with size 38.5 (EU women's), and they fit well. Last time I chose a size smaller—which also worked with my shoe size—but my heel sat right at the very back edge of the flip-flop; it was a tight fit.
If you contact customer service (I had some questions about sizing), they respond quickly and are very helpful and friendly! I’m happy with this company!

Reply from Archies Footwear
Paul, Ian and Aria from the customer service team were exceptional and incredibly kind. Bought the wrong size by mistake while holidaying in AU, and they offered to exchange them with 0 fuss in the UK and were so helpful. Fabulously comfy flip flops and amazing customer service, 5⭐️

Reply from Archies Footwear
Super fast delivery & brliant product - true to my runner size, the most comfortable flip flops I’ve ever worn as I normally can’t abide toe posts - no probs with Archie’s - will defo buy again

Reply from Archies Footwear
We 🧡💛💙🤎💚 our Archie’s flip flops! The product is top notch and the customer service is great! Get hooked, and order EVERY color!!!

Reply from Archies Footwear
These slip-ons are horrible! Just received mine today and they will be used for nothing but slopping around the kitchen. They look like the kind of footwear old ladies (I am one) wear when they can't bend over to put on shoes. They are too wide and your foot slips around, making then somewhat dangerous. They are unattractive and overpriced. And the supposed higher arch is quite minimal.

Reply from Archies Footwear
I am a repeat customer, and cannot fault the quality of the flip flops. Unfortunately with this order, the wrong product arrived (a forgivable mistake, human error!), I must say that I cannot fault the customer service! Paul, the gentleman I dealt with was so incredibly helpful! Highly recommend!

Reply from Archies Footwear
Archie’s combine arch support with a flip flop that doesn’t flop off your feet! Wonderful choice of colours and great customer service. I’m buying more colours and recommending them to my friends!

Reply from Archies Footwear
Lots of choose, fast delivery and good quality. They are really comfy footwear.

Reply from Archies Footwear
Excellent customer service and brilliant flip flops !
Archies are the most comfortable flip flops ever and the customer service has been brilliant - I had a postage issue and the team were so helpful in getting it resolved.
Highly recommend !

Reply from Archies Footwear
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.