Archies Footwear Reviews 

2,164
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 401 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional comfort, quality, and supportive design, particularly noting the beneficial arch support. Many appreciate the variety of colors and styles available, often purchasing multiple pairs. The customer service team and staff are frequently highlighted for being incredibly helpful, friendly, and efficient in resolving concerns. However, some customers also noted issues with their orders, such as receiving the wrong product or incorrect sizes. A few other people also felt that the footwear was uncomfortable, too wide, or had minimal arch support, with some experiencing sizing discrepancies.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many finding the flip-flops incredibly comfortable... See more

Quality

Users describe positive interactions with quality, frequently praising the comfort, durability, and arch... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as exceptional,... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers praising the quick processing and... See more

Staff

Consumers find staff to be positive, with many reviewers praising the kindness, helpfulness, and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a pair of Archies for Christmas 2025. Only worn them since the warm weather and unfortunately the toe piece snapped I reached out to Archies customer care who, after a few emails, confi... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Flip flops arrived unfortunately one was damaged. Emailed customer support, was requested to send photos. Within no time at all a replacement pair were sent out. Paul... See more

Company replied

Rated 5 out of 5 stars

The flip flops were recommended/gifted by a friend. They are the most comfortable ones I have ever tried and would buy no other flips again. Sadly the strap snapped, however the customer service tea... See more

Company replied

Rated 5 out of 5 stars

As I started aging, I noticed that my arches weren't the Barbie feet they once were and Archie's flip-flops, besides being incredibly comfortable, stretchy,& easy to wear ,have built-in arches so they... See more

Company replied


Company details


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4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

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4.5

All reviews

(2,164)

445 reviews in the last 12 months

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Rated 5 out of 5 stars

Unbelievable customer support

Unbelievable customer support. I received my order and they were the wrong color. I was disappointed, but pleased with customer service.
Quickly responded to this issue with ordering the correct pair. On top of letting me keep the wrong color pair.
I appreciate such a quick response!

July 26, 2026
Unprompted review
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Reply from Archies Footwear

Hi Toni,

Thank you so much for your kind review! We're sorry for the mix up with your order, but we're so pleased our team could get everything sorted quickly for you. We really appreciate your support and hope you love your new pair! 🙌

Kindest,
Indya

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Rated 5 out of 5 stars

This was my first time

This was my first time, placing an order and let me just say I am pleasantly surprised. I have plantar fasciitis i
And wearing flat Shoes is very uncomfortable for me. However, these are both stylish and very comfortable. I can wear them all day with no discomfort. They are so attractive my daughter wants a pair. Thank you for making a great product and thank you for exceptional customer service. You will not regret the purchase. Let’s just say I have four pairs now.

July 25, 2026
Unprompted review
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Reply from Archies Footwear

Hi Sandra,

Thank you for taking the time to share your experience! We're so happy to hear your first pair was such a success and that you've since grown your Archies collection. Your kind words about our team truly mean a lot. Thanks for your continued support! 🩵

Kindest,
Indya

Rated 5 out of 5 stars

Excellent customer service!

I accidentally ordered the wrong size, and the Archies customer support team responded incredibly quickly. They canceled my original order and created a new one with the correct size, making the whole process easy and stress-free.

Their communication was friendly, professional, and efficient. It's rare to receive such prompt and helpful support.

I haven't received the sandals yet, but based on my customer service experience alone, I highly recommend Archies.

Thank you, Charm and the team!

July 24, 2026
Unprompted review
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Reply from Archies Footwear

Hi Banu,

Thank you so much for your thoughtful review! We're so pleased Charm and the team could make the process quick and hassle free. We really appreciate your recommendation and hope you love your new Archies when they arrive! 🩵🙌

Kindest,
Indya

Rated 5 out of 5 stars

Amazing footwear …

Archies is one of the best footwear companies I have bought from. They are incredibly quick on despatch and the comfort of flip flops and sliders is amazing. They are my new go to as I have a pair I use as indoor slippers as well as others for outdoor use.

July 24, 2026
Unprompted review
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Reply from Archies Footwear

Hi Barbara,

Thanks so much for your kind words! We're thrilled to hear your Archies have become a staple in your daily routine. Your support means the world to us, and we hope you continue to love every step in them! 🩵

Kindest,
Indya

Rated 5 out of 5 stars

Quite simply THE BEST!!

I've always been a flip-flop wearer and then came across Archies. They are fairly pricey but they are totally worth it!! I'd only really worn them once and decided to take the chance and wear them to a festival. I followed advice on how to stretch them a bit and I was on my feet for 15 hours straight and not one ache, nor the next day. Ive got the yellow ones and cleaned them the next day with fairy liquid and they're like new. I'm completely in love and will definitely be purchasing other colours. I'm not really one to write reviews either but they didn't leave me a choice. I had too!! 🥰

July 26, 2026
Unprompted review
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Reply from Archies Footwear

Hi Katie,

What a fantastic review, thank you! We're so happy your Archies kept you comfortable through such a big day, and it's great to hear they're looking as good as new afterwards. We really appreciate your support and hope you enjoy your next pair just as much! 🩵

Kindest,
Indya

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Rated 5 out of 5 stars

My request was handle easily and…

My request was handle easily and professional

July 24, 2026
Unprompted review
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Reply from Archies Footwear

Hi,

Thank you for your lovely review! We're so pleased we could help and make the process smooth for you. We really appreciate your support!

Kindest,
Indya

Rated 5 out of 5 stars

Excellent and speedy customer service!

Excellent and speedy customer service!

July 24, 2026
Unprompted review
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Reply from Archies Footwear

Hi Bridget,

Thank you so much for your kind words! We're so pleased you had a great experience with our team. We really appreciate your support!

Kindest,
Indya

Rated 5 out of 5 stars

Archie's give you back what your feet are missing!!!!

As I started aging, I noticed that my arches weren't the Barbie feet they once were and Archie's flip-flops, besides being incredibly comfortable, stretchy,& easy to wear ,have built-in arches so they make it effortless to where your favorite summer flip all the time I replaced my Keens,Crocs, Teva's,& fitflops with Archie's. I have them in six colors and wear them everyday. Couldn't be happier. $40 is a small price to pay for a really comfortable flip you could live in! And their customer service department is second to none. I have ordered a couple of pair by accident and the wrong size and they were wonderful about it. Unfortunately I don't have any pictures but I will.

July 24, 2026
Unprompted review
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Reply from Archies Footwear

Hi Julie,

Thank you so much for your amazing review! It means so much to hear how much you're enjoying your Archies, and we're thrilled our customer service team has been able to help along the way. We truly appreciate your support and look forward to keeping your feet happy for years to come!

Kindest,
Indya

Rated 5 out of 5 stars

Archie’s is a fabulous company

Archie’s is a fabulous company, not only because of the stellar shoes, but the people who work there as well!
I was having difficulty with ordering a new color during its early access period. The drop was at 3 pm I hadn’t received the link to order, I emailed after about an hour. Okay so now it’s about 4. I didn’t think I would get a response. Actually a few minutes after, I received an email from Ken. He sent me the link and I was able to buy the new color. I was so appreciative with his kindness especially that late in the day! I received the shoes and they are so pretty. A beautiful blue! Thank you Archies!

July 15, 2026
Unprompted review
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Reply from Archies Footwear

Hi TXN,

Thank you so much for your lovely review! We're delighted Ken was able to help you secure your new pair, and we're so glad you're loving the new colour. We really appreciate your kind words and support!

Kindest,
Indya

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Rated 5 out of 5 stars

First time buying from Archie’s

First time buying from Archie’s. Sadly the size didn’t fit me and the exchanged size wasn’t in stock, so I requested refund which they very promptly responded on, confirmed and processed. To add, the email was friendly and helpful. Really good customer service. Whilst they didn’t have my size I do recommend! My friends rave about their flip flops!

July 23, 2026
Unprompted review
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Reply from Archies Footwear

Hi Laura,

Thank you so much for your thoughtful review! While we're sorry we couldn't get the right size for you this time, we're so pleased to hear you had a positive experience with our customer service. We really appreciate your recommendation and hope we can help you find the perfect pair in the future.

Kindest,
Indya

Rated 5 out of 5 stars

Wonderful customer Service!

Wonderful customer Service!! Quick delivery and the shoes are exzellent! Thank you !

July 24, 2026
Unprompted review
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Reply from Archies Footwear

Hi Frieda,

Thank you so much for your kind words! We're thrilled to hear you had a great experience with both our team and your new Archies. We really appreciate your support!

Kindest,
Indya

Rated 5 out of 5 stars

Great fitflops!

Review from the Netherlands:
Great flip-flops!
I wore my previous pair for 3 years before they unfortunately broke! I’ve now bought a new pair of Archies and am very happy with them. What’s especially nice is that these flip-flops fit a bit more snugly around your foot, so they don't slip off as easily. Also, there isn't a separate plug/knob on the underside passing through the sole. I think this makes them last much longer, as that was exactly where all my previous flip-flops (including Havaianas) used to break.
My shoe size is usually 37.5 or 38. For Archies, I went with size 38.5 (EU women's), and they fit well. Last time I chose a size smaller—which also worked with my shoe size—but my heel sat right at the very back edge of the flip-flop; it was a tight fit.
If you contact customer service (I had some questions about sizing), they respond quickly and are very helpful and friendly! I’m happy with this company!

July 24, 2026
Unprompted review
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Reply from Archies Footwear

Hi Ju,

Thanks so much for your wonderful review! We're so pleased to hear your new pair is a great fit and that our team could help with sizing. We really appreciate your support and hope you enjoy your Archies for many years to come! 😊

Kindest,
Indya

Rated 5 out of 5 stars

Amazing

Paul, Ian and Aria from the customer service team were exceptional and incredibly kind. Bought the wrong size by mistake while holidaying in AU, and they offered to exchange them with 0 fuss in the UK and were so helpful. Fabulously comfy flip flops and amazing customer service, 5⭐️

July 23, 2026
Unprompted review
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Reply from Archies Footwear

Hey RGB,

Thanks so much for your kind words!

I will be sure to pass on the feedback to the team!

Kind thanks,
Annie 🩵

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Rated 5 out of 5 stars

Super fast delivery & brliant product

Super fast delivery & brliant product - true to my runner size, the most comfortable flip flops I’ve ever worn as I normally can’t abide toe posts - no probs with Archie’s - will defo buy again

July 14, 2026
Unprompted review
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Reply from Archies Footwear

Hi Christine,

Thank you so much for your lovely review! 🩵 We're so happy to hear you're loving the comfort of your Archies and that the toe post works so well for you. We can't wait to have you back for your next pair! 😊

Kindest,
Indya

Rated 5 out of 5 stars

We 🧡💛💙🤎💚 our Archie’s flip flops

We 🧡💛💙🤎💚 our Archie’s flip flops! The product is top notch and the customer service is great! Get hooked, and order EVERY color!!!

July 21, 2026
Unprompted review
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Reply from Archies Footwear

Hi Melissa,

Thank you so much for your wonderful review! We love hearing how much you’re enjoying your Archies. Your support means the world to us, and we’re so glad to be part of your colourful collection!

Kindest,
Indya

Rated 1 out of 5 stars

These slip-ons are horrible

These slip-ons are horrible! Just received mine today and they will be used for nothing but slopping around the kitchen. They look like the kind of footwear old ladies (I am one) wear when they can't bend over to put on shoes. They are too wide and your foot slips around, making then somewhat dangerous. They are unattractive and overpriced. And the supposed higher arch is quite minimal.

July 20, 2026
Unprompted review
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Reply from Archies Footwear

Hi Deborah,

Thank you for taking the time to share your feedback. We're sorry to hear our Archies Slides weren't what you were expecting.

We reached out to request some additional information so we could contact you directly and look into this further, but unfortunately we didn't hear back.

So we can assist you further, please reach out to our Customer Service team at (support@archiesfootwear.com), and we'll be more than happy to help.

Kind regards,
Annie

Rated 5 out of 5 stars

Fantastic customer service

I am a repeat customer, and cannot fault the quality of the flip flops. Unfortunately with this order, the wrong product arrived (a forgivable mistake, human error!), I must say that I cannot fault the customer service! Paul, the gentleman I dealt with was so incredibly helpful! Highly recommend!

July 20, 2026
Unprompted review
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Reply from Archies Footwear

Hi Chloe,

Thank you so much for your lovely review and for being a returning Archies customer! We’re so glad Paul was able to assist and make your experience a positive one. We really appreciate your understanding and kind words, and we look forward to supporting you again in the future!

Kindest,
Indya

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Rated 5 out of 5 stars

Best flip flop ever!

Archie’s combine arch support with a flip flop that doesn’t flop off your feet! Wonderful choice of colours and great customer service. I’m buying more colours and recommending them to my friends!

July 10, 2026
Unprompted review
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Reply from Archies Footwear

Hi Sarah,

Thank you so much for your lovely review!

We’re delighted to hear how much you’re enjoying your Archies. It means so much to have your support and recommendations, and we hope your next pair is just as loved!

Kindest,
indya

Rated 5 out of 5 stars

Very comfortable

Lots of choose, fast delivery and good quality. They are really comfy footwear.

June 22, 2026
Unprompted review
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Reply from Archies Footwear

Hi Michelle,

Thank you so much for your lovely review!

We're so happy you're enjoying the comfort, quality, and variety of Archies. We really appreciate your support and hope you enjoy wearing them!

Kindest,
Indya

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and brilliant flip flops !
Archies are the most comfortable flip flops ever and the customer service has been brilliant - I had a postage issue and the team were so helpful in getting it resolved.
Highly recommend !

July 17, 2026
Unprompted review
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Reply from Archies Footwear

Hi Amanda,

Thank you so much for your wonderful review!

We're thrilled you're loving the comfort of your Archies and that our team could help resolve your postage issue. We really appreciate your recommendation and support!

Kindest,
Indya

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